Fantastic service from SV panels. Great communication from the team from places the order to delivered to my door steps. Regular updates via what's app and email. Will be using them again.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
SV Panels are a waste of time if you want your products on time, they have so let me down. As panels wouldn't arrive in time i cancelled and was assured refund would be with me in 5/10 working days... See more
Helpful at ordering stage as a first time installer of bath panels. Chose my free sample from the three patterns posted. friendly and easy service right through to promised delivery. Definitely recomm... See more
We needed some shower panels urgently, I'd rang around lots of companies, unfortunately no one could help. I called SV Panels Ltd and to say John went above and beyond is an understatement, he made su... See more
Company details
Written by the company
A New Independent Business that are super passionate about all things panels! Our team are dedicated to providing excellent customer service and assistance for our extensive range of shower wall and ceiling panels. We understand that price, quality and service are key to customers. We pride ourselves on being the most competitive in the market, stock only the best quality panels and work with customers to ensure deliveries are communicated and serviced in pristine condition.
Contact info
United Kingdom
- 01215171827
- svpanelsuk@gmail.com
- svpanels.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Couldn't be more pleased
We needed some shower panels urgently, I'd rang around lots of companies, unfortunately no one could help. I called SV Panels Ltd and to say John went above and beyond is an understatement, he made sure we got our panels delivered the next morning and the price is brilliant 5*****
Buy elsewhere.
I ordered trims and panels from this company and the whole experience has been appalling from start to finish.
The trims and panels arrived in poor packaging and damaged, which delayed my plumbing job with my customer.
They sent replacements — also damaged.
A third shipment followed — damaged again.
This dragged on for the course of a month, all while 2.4m wetwall panels sat taking up space in my accommodation, with the company doing nothing to collect them or offer a proper solution.
In the end, I had no choice but to order from another supplier to complete my job. SV Panels, meanwhile, simply decided it “cost too much” to collect the panels, effectively dumping their faulty products on me.
I even tried to help them by offering a cheaper solution: pay me to dispose of them at my local recycling centre. Instead of thanking me, they attempted to gaslight me, demanding pictures and video evidence of disposal, or they wouldn’t pay.
They then fabricated a story about a courier coming to collect the trims — something I knew would never happen — and sure enough, it never did. The final insult was an email signed off with the words: “We allow you to dispose of the trims.”
This isn’t just poor service. It’s unprofessional, arrogant, and downright narcissistic behaviour from whoever is running their emails.
⚠️ Plumbers, DIYers, beware: their products are likely to arrive damaged, they will take no responsibility, and they will twist, blame, and gaslight you while dumping the problem back on you.

Reply from SV Panels Ltd
Web shop easy to use and delivery drivers were exceptionsl
Web shop really easy to use, order and pay. Regular updates. Delivery was exceptional. The guys very kindly took the panels upstairs for me. Very polite and professional
The panels are perfect top quality order…
The panels are perfect i had to order an edge strip it came next day superb service and superb quality staff are very professional and friendly and delivery driver was a top guy thank you SV Panels quality service 💯 % wayne harris
how good the panels are
had the panels a while just been fittedthey are beautifulgreat quality
Fantastic service from SV Panels
Fantastic service from SV Panels. Really helpful on the phone with queries, they also made a couple of suggestions that also helped. Delivery was very efficient and delivery man was very cheerful and helpful. Great products and service all round. Would definitely recommend this company.
My panels are excellent
I ordered my panels only yesterday. They were delivered today.
The whole process was great value very friendly and very professional .
The driver, Jay. Couldn't do enough to help me.
Many thanks !!
Great company to deal with
Great company to deal with, excellent quality of panels - Delivery driver extremely helpful especially after the long drive to Cornwall - Hope he enjoyed a decent Cornish pasty!
Craig
The communication was good
The communication was good, and any issues were quickly rectified.
BEST DELIVERY DRIVER EVER
Had 18 panels delivered today in melton mowbray can not stress enough how good the delivery driver was. I live on a top floor apartment and we couldn't get them up the stairs as they was too big so we came up with the idea of relying them up two balcony's and got them too the top didn't leave until they was up and was even going to help me move them in but said he's done enough for me
Excellent customer care
Excellent customer care, great products at competitive prices. Delivery driver exceptionally friendly and very helpful. I would recommend this company with no problem.
Very pleased with this company!
Very pleased with this company, order process is quick and simple, communication is spot on, overall just a good experience. Delivery came before expected which was a bonus, driver was very friendly and left them in a suitable place for me. Would definitely use this company again!
Does the job
The facia board arrived by a very flustered delivery driver who couldn’t find the address. After ordering, finding out what was happening with the delivery was complicated had to download an app to see. When it arrived one side of the board that had been cut the black vinyl had come off and part of the end was white and not wrapped. The other side of the board one corner was starting to peel so had to be really careful this wasn’t caught and made it worse.
Excellent service
Great local company. Happy to give my business to a startup who are paying attention to the finer details. Excellent comms throughout and Sunday delivery. Top marks ⭐️⭐️⭐️⭐️⭐️
Good people to do business with.
Excellent Service and communications. Would definitely use them again.
Left exactly where instructed,as I was…
Left exactly where instructed,as I was output at the time
Just perfect
Easy web site to navigate , had all the goods I needed at a Great price compared to general stores. Delivery was quick , and arrived as expected
Great team very helpful and cost me a…
Great team very helpful with measurements and what i needed from a-z. It also cost me a 1/3 of the price to do the job i needed to do
Good help and delivered when said
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







