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Swallow Dental Supplies is one of the UK's leading surgical suppliers to the dental market.
United Kingdom
4.3
17 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Longstanding customer here - I bought some loupes from them back in 2018. I have just contacted the team regarding issues with the accessories that came with my loupes and they replaced it immediately (I only paid for delivery). I received the item the next day - they even included a cleaning solution and cloth! Well chuffed with the service! Thank you so much.
All good arrived in quick time packed to perfection 👌
Reply from Swallow Dental Supplies
Thanks so much for your feedback! Great to hear your order arrived quickly and was well packed, exactly what we aim for. 😊
Reply from Swallow Dental Supplies
Thank you for your kind feedback! We’re really pleased to hear your order was easy to place and arrived quickly. We look forward to supporting you again soon.
good communication and customer service, good products.
Reply from Swallow Dental Supplies
Thank you Seyed for your feedback and continuing to use us for your dental supplies. All the best, the team at Swallow dental
Have just had implants with 21D who recommend to use blue m mouthwash after surgery and toothpaste, I like the taste and my breath feels so fresh after use. Only downside is the cost ,I think it's expensive
Reply from Swallow Dental Supplies
Thank you, Peter, for taking the time to leave us this feedback on the blue®m mouthwash. Best wishes,
The team at Swallow Dental
Order placed and paid for-paid £5.95 for delivery had 2 delivery dates and still no instruments delivered!
Reply from Swallow Dental Supplies
Thank you for taking the time to leave a review. We’re very sorry for the frustration caused by the delay to your delivery and understand how disappointing this must have been.
After investigation, your order was placed at 20:45 on 1 January and processed, picked, packed, and dispatched promptly on 2 January.
Unfortunately, the delay occurred after dispatch and was due to the courier experiencing unforeseen issues. We were notified of a 24-hour delay on 6 January, followed by a further 24-hour delay on 7 January due to adverse weather conditions affecting vehicle movements.
While delivery charges cover the cost of dispatch via our courier partner, we regret that delays outside of our control can occasionally occur. That said, we completely appreciate your dissatisfaction and are disappointed that you did not receive the optimal delivery experience from the courier on this occasion.
Reply from Swallow Dental Supplies
Thank you so much for your kind words! We’re delighted to hear you had a positive experience and truly appreciate you taking the time to leave a review. Your support means a lot to our team.
Didn't have to buy the product off my Dentist at twice the price.
Next day delivery. Great service. up
Reply from Swallow Dental Supplies
Thank you for your positive feedback. We’re pleased to hear you were happy with your experience and appreciate you choosing us. We look forward to supporting you again in the future.
Great value and service.
Tiny bit of feedback is the delivery cost is quite high, especially when Bluem give free delivery.
Reply from Swallow Dental Supplies
Thanks so much for the great review! We’re really pleased to hear everything went smoothly and appreciate your support.
Reply from Swallow Dental Supplies
Thank you for your review. We’re glad you’re happy with your order and appreciate your support.
Fast delivery thanks, Danielle very helpful even though she was on AL still found time to help and even bothered to check in after to make sure I’d been sorted 👌🏽
Reply from Swallow Dental Supplies
Thank you for the great feedback! It’s fantastic to hear you’re happy with your experience. Reviews like yours really motivate our team, we appreciate it!
Reply from Swallow Dental Supplies
Thank you for your review. We’re glad you’re happy with your order and appreciate your support.
Reply from Swallow Dental Supplies
Thank you for the lovely review!
some issues with ordering on line but otherwise a very easy company to work with and delivery are very quick
Reply from Swallow Dental Supplies
Thank you for your review. We’re pleased you were happy with your experience.
Excellent products and order was processed v quickly
Reply from Swallow Dental Supplies
Thank you for taking the time to leave a review. We’re really pleased to hear you were happy with our service and appreciate your custom.
Great products excellent service and speedy deliver
Reply from Swallow Dental Supplies
Thank you very much for your kind feedback. We really appreciate you taking the time to leave a review and are pleased to hear you had a positive experience.
Great products and order received following day. Very helpful customer service
Reply from Swallow Dental Supplies
Thank you for your feedback. We’re glad you had a positive experience and look forward to supporting you again in the future.
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