Swan Bitcoin Reviews 1,352

Terrible company that offers no competitive advantage to other Bitcoin exchanges. There are much better options such as Strike, River, Gemini, etc, which offer lower fees, weekend withdrawals and much better support. Here are all the reasons to avoid Swan Bitcoin.

1) Their 0% fee promotion first $10k is not actually a promotion. They add ~0.5% spread to their pricing. They claim that’s normal bid/ask difference, which a lie. Gemini and Binance spread difference is under 0.1% bid/ask.
2) I submitted a withdrawal for $5000 in bitcoin on Friday. I did not receive my bitcoin until Monday evening. Unacceptable timeframe.
3) They have no weekend support for any concerns. Get hacked or a fraudulent deposit/purchase occur? You’re totally screwed on weekends.
4) They ban accounts and hold your money for 60 days with no notice. My account was deemed “high risk” after I made 2 small wires and bitcoin withdrawals. Luckily, I had removed all funds. The ban states you cannot withdrawal any funds for 60 days. An interest free loan. Wild.
5) All in fees are 1.5% (1% fee + 0.5% hidden spread fee) while Strike, River are 1% and Gemini is 0.25%.
6) They recently fired a lot of their staff due to underperformance of the company. Your funds are not 100% safe due to financial solvency concerns. Funny how they ban people when their company is likely a higher risk of scamming people (ie bankruptcy) than you are.

Swan is the best way I have found to buy Bitcoin and move it easily, after the lock period, to cold storage. I am sharing my experience with others.

Swan's account signup and the user experience is clean and easy. The spreads are better than the competition, and the experience is all around great! I have used other providers that also focus on junkcoins; I like Swan's focus on bitcoin. There is no second best!

Fantastic and intuitive platform and wonderfully education and insightful content creation on podcast and YouTube

A referral to SWAN provided by Max Keiser a few years ago via Live interview w/Alex Jones

First experience with Bitcoin. I picked Swan because of the video I watched God Bless Bitcoin. They seemed genuine in the video and so I called to switch my IRA. The guy Jason Bassett there was knowledgeable and helpful. Now I've moved my IRA and bought my first $10k. He made it easy. I'm relieved to find a company which knows how to do all this. I'd still be on the fence otherwise.

Easy to work with, and customer service is great. I ran into a little glitch with my authentication, and they responded to my request for help right away.

Great platform. Secure and fast. Excellent prices and low fees.

Horrible Customer Service. Took a month to try to verify my account before closing it with no explanation, and I’m still waiting to hear back what happened to my wire transfer that I deposited into this account that they just chose to close.

With excellent customer service and a simple website dashboard interface, Swan Bitcoin makes investing in Bitcoin easy. I feel safe working with this company, knowing that it is totally trustworthy, and that there are no hidden fees. The on-boarding price is worth the many hours of research Swan Bitcoin saves me from trying to figure out how to use other complicated systems, and frees me from any anxiety that I might make any errors that could result in losing my investment. Highly recommended.

The Swan team stands head & shoulders above the rest. Swan is owned and operated exclusively by Bitcoiners--all extremely knowledgeable, bitcoin educators. Cory helped me to recognize that bitcoin is everything I thought it is--but was afraid to make a bold move--which I made last halving cycle--moving most of my retirement funds into BTC--right as "number go up" technology was pulling us into the bull run. 4 years later, I am back on track for retirement--but it took recognizing that even with high volatility, that the actual *risk* of investing in bitcoin was quite low... Yet it clearly is the fastest horse in the race... I had been in bitcoin for about a year and a half when I made the move, and Cory helped validate my conviction that bitcoin is what it appears to be--and is now being recognized as a risk-off non-correlated asset. He said 4 years ago that it might appear to be correlated to the stock market but in time it would prove otherwise--which it has and is now being recognized as risk-off asset, not correlated asset.

I sleep a lot better at night, now at 59 years old--knowing that I am in much better shape for retirement than I was 4 years ago (at this point in the last halving cycle).

Trust is very important,when it comes to our money.I trust swan.If i could give them ten stars,i would!!

I am very new to Bitcoin, and so far, I feel comfortable with Swan's information on purchasing and learning that they give. I look forward to gaining more insight.

simple explanations along with direct answers to any questions, fees etc.
100% behind swan and Jason's information was very helpful

They’ve been my go to since I started buying bitcoin. Trustworthy and reliable.

So far.... This company is awesome. Easy interface and no problems whatsoever. I highly recommend.

Ease of use, the security and industry information are invaluable. Also, LOVE LOVE LOVE that Swan is giving folks the heads up on the recent email scam when visiting the site. Other companies would not have been out in front of said scam.

These folks have always been super helpful and they work as a team. Wade, Tyler, and Alec are true standouts.

This company has remained solid and transparent. I appreciate their continuing vigilance in education and security

I rarely leave reviews. But I am impressed with the app and how the structure of the organization is. I haven’t had any issues with my buys And I really appreciate how the withdrawals are free