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Swap.gg Reviews 2,395

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TrustScore 4.5 out of 5

4.4

Video Game Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendly interface, speed, and ease of use, making the trading process smooth and secure. Many appreciate the wide selection of items available at fair prices, along with the efficient and reliable automated trading system. People also highlight the transparency and security features, which instill confidence in their transactions. However, some customers were dissatisfied with issues related to the website and payment processes. A few users reported difficulties withdrawing CS2 items, despite being able to deposit funds. There were also isolated instances where trades did not complete as expected, and some individuals encountered problems with account verification or other issues, leading to concerns about the legitimacy of the site.

What people talk about most

Website

Users describe ambiguous interactions with the website. Many customers praise its user-friendly interface,... See more

User experience

Clients share positive opinions on user experience. Many reviewers praise the platform for being very easy to... See more

Product

Customers had ambiguous experiences with product. Many reviewers praised the wide selection of items, good... See more

Price

Reviewers highlight positive aspects of price, with many finding fees reasonable and prices good, especially... See more

Payment

Consumers find payment to be ambiguous. While some report reasonable fees and stable transactions without... See more

Based on these reviews

Rated 4 out of 5 stars

Really easy to sell the skins , im giving a 4 star just because it takes way too long for the chat to respond.

Rated 5 out of 5 stars

Great experience using Swap.gg. The platform is fast, easy to use, and delivers exactly what it promises. The item valuation feels fair and transparent — none of that sketchy pricing you see on oth... See more

Rated 5 out of 5 stars

I used Swap.GG for CS2 skin trading and was really impressed. The site has a huge selection of items, solid trade-up rates, and the automated trading process worked perfectly. Definitely one of the be... See more

Rated 5 out of 5 stars

I know some people are frustrated right now with swap.gg being down for cs2 trades but I just wanted to drop a different perspective...this site has always been one of the most reliable and smooth p... See more

Company details

  1. Video Game Store
  2. Computer Accessories Store

Written by the company

Securely and easily buy, sell and trade skins/items for games like CS2, RUST, TF2 and more.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 17% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Instant sell feature is not near instant

Sold a skin through "Instant sell" feature. All other similar services are sending crypto during 1-2 hours max. 4 days passed nothing received.
Money received, support added a little extra for inconviniece. Changing my rate to 4. Trustly, but not the fastest unfortunately

March 8, 2025
Unprompted review
Swap.gg logo

Reply from Swap.gg

Hi Dmitrijs,

Thank you for your feedback. We apologize for the delay in receiving your payout. While most transactions are completed within the estimated timeframe, occasional processing delays can occur due to factors outside our control.

Wishing you a wonderful day!

-Ricardo

Rated 5 out of 5 stars

The price of the skins is very good!

The price of the skins is very good!

I exchanged my old "trash" skins with a new Deagle with a great sticker combo and charm. I had a problem with the withdrawal but after contacting the support and waiting for a bit I finally managed to withdraw my item and overall the experience was great!

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

I use swap.gg I've been in the county...

I use swap.gg I've been in the country since 2021 and I haven't been disappointed once. Other sites are advertised by various creators, but in my opinion this the site offers the smallest commissions on exchanges. I Recommend

February 25, 2025
Unprompted review
Rated 1 out of 5 stars

Instal sell "Insta scam"

So we are closeing in to 48 hours since you took my skinse and still havent paid or given any update.... this was supposed to be "insta sell"

I have all the screenshots from all of this and the "support" they give in discord

Its over 400 dollars they now have spent over 2 whole days to send my way and are now started to ignore my update requests

EDIT: now almost 3 days later i got a ticket update from swag gg support telling me the same BS they told last night where i then gave all the info they asked for

EDIT:: After another 17 hours has gone by and still havent heard from them now i just ask to send it to my coinbase since they say they cant send to my stake.com account

EDIT we are now 6 days in and still havent heard from them

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

dont trust them

bought a giftcard as it said it would be a 35% bonus deposit just for them to scam me over $7, like $7?!?!?!?!?! what a joke of a website where they have to claim deposit bonus's so you use there shit site just for them not to give you the bonus they claimed lol go use dmarket or cs.money or legit anyone website besides this dogshit of a joke company

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! sold a skin and no money recieved. they clame instant money but that is a scam. 2 days later still no money. scammers!

February 3, 2025
Unprompted review

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