sweepslots.com Reviews 1,213

DO NOT USE THIS WEBSITE EVEN THOUGH THEIR TOS SAYS THAT IT WILL TAKE UP TO 10 DAYS FOR REDEMPTIONS IT TAKES MONTHS. THEY WILL NOT PAY OUT MONEY!!!!

They only approve redemptions of $2,000 at a time. I submitted my first redemption in October of 2024, then recieved it in january 4th of 2025. I then submitted another one January 4th, of 2025, and I still haven't recieved it

Haven’t gotten my redemption I redeemed on the 20th of January it’s now February 12th and nothing this is ridiculous and absolutely crazy they haven’t emailed me back they stopped replying to me they told me 10 days then on like the 8th day they told me they changed their policy to 15 days it’s over way over that still haven’t gotten paid out I’m gonna have to do something

Beware of Sweepslots!!! They don't pay redemptions!!! They make up policies,without updating the terms and conditions, and they told me that effective immediately they changed the redemption process to 15 days, when their website states differently. I've been waiting over a month for my redemption. They constantly send automated emails that say the ticket is now closed. Then they request absolutely ridiculous documents, such as my personal bank information including my ending balance, that's absolutely absurd because there are no transactions with Sweepslots on my bank statement. They deserve zero stars in my personal opinion. It's a very shady operation!! There are many other options for social casino's!!

Thanks to the SweepSlots team for their continued communication and reassurance throughout the process and thanks for going thru with the redemption! Awesome platform with plenty of games

waiting for redemption but they let you pay immediately. been a month instead of the 10 days they say just run into vague dismissive responses.

This place seems to be a scam. I requested a redemption and it never got filled. I even spent money and they took it. Please stay away from here.

Finally got my redemption! Won on the 20th of Dec. Got it today Feb.6th. Thanks for doing right. Sweepslots. Love your show

To bad i cant zero star. Its an awful site. Do not play it. They do not pay out. They do not have any rtp no matter the slot. There customer service is a brick wall. They're vip system is garbage. Literally everything about this site is atrocious. I'd rather lose my life playing pragmatic slots than live forever playing on this site. Awful. Terrible. Grotesque.

I have paid this site and am fully verified, have been waiting almost a month since my redemption and they just keep passing me off saying my redemption isnt processed yet and they are very busy and have indefinite timelines. this is trashy casino behavior that is unacceptable. I really thought they were a good site but they are vague and dismissive when it comes time to pay.

Worst redeeming casino ever..now there telling me it takes up to 15 days for a skrill redemption..that's bull cause they use skrill also..my first redemption it took 10 days..understandable being my first one but now it should not take that long ..it is terrible that people have to wait this long...but when they take our money it's instant...people don't play over here unless u feel like waiting a century to get paid..now they wanna change up the rules y cant they just give us our money that we won fair and square.. they just want u to wait to u will get frustrated enough to cancel ur redemption and lose it all..they need to come on with it.. didn't take them 15 days to pull the money out of my account to pay for the Sc coins now did it..here it is Feb 15th still no nothing..the sad part is they use skrill to pay out and I'm using shrill to redeem ...it's a simple push of a button to transfer the money. Very bad place to redeem stay away from this site

DO NOT USE THIS SITE. I REPEAT DO NOT USE THIS SITE. THEY’RE CONS. THEY WONT EVER PAY YOU YOUR REDEMPTIONS. SCAM WEBSITE!!!

I HAD 1k and they deleted my whole balance “since i had multiple accounts” which is false. I ASKED THEM WHAT EMAIL, AND THEY DIDN'T SAY ANSWER MY QUESTION. STRAIGHT AVOIDED IT. SCREW THESE PEOPLE. THEY HAD ME VERIFY SO MANY TIMES AND IT KEPT FAILING.

I've been trying to redeem since September of 2024. I reach out and get the same response they're having issues and I'm not the only customer having this problem. This was a cool site until it came time for my redemption. I will be happy to change this review once my redemption is completed. As for now giving one star is being too generous! Waiting for my frown to be turned into a smile.

I have been trying to get a response from support for over a month. I tried to verify my account to be able to redeem and they failed me for an undisclosed reason. I have purchased multiple coin packages and now they have my money trapped with absolutely no way to redeem. I reached out about a different issue with a game and they responded without helping, but still no response to my redemption issue.

Requested a redemption on 31/12/24 and still nothing. Terrible support and awful payout speed. Stay away

This casino does not pay out your winnings. Nothing but lies from support. Stay away from them.....

Don’t play here I have deposited so much never cashing out once

I keep reaching out to them because I get an error about being able to redeem. I cleared the cache out several times and nothing is working.

Now : Wow now they want me to sign a w-2 but I have yet to even receive funds. To give them my information that they can easily use to scam me!

Me : I have not even received funds in order for there to be a w-2? And the redemption has not even been processed in 2024 nor 2025. So how is it possible to get taxed for something I have yet to even receive?
How can I trust a site with valuable Information of mine that you guys can’t even be trusted to pay my winnings?
I’ll be reporting to the state about this as well. Because this is not right nor accurate!!!
Your the first gaming site that I’ve played on that has gone through some much frustration just to get my winnings.

Them : Hello! Your redemption is being delayed due to you not signing the W9 form that has been sent ti you twice. please sign the form so that your redemption can be processed
SweepSlots Team

Me : My request of 700$ made on 11/27/2024 has this not even been processed!!!! This is two months now and no response! I am not satisfied after all the money I had put into this gaming site to actually winning to make a redemption and can’t even get my own money!!! I will be going to the state and your partners if my funds are not received! This is not fair and really unprofessional! And my lawyer will agree for a bigger law suit, just because you guys can’t send me my 700$ thanks for all the run arounds and all the lies having people get there hopes up!
-SweepSlots Team

I have been waiting 3 months for my payout, I accidentally cancelled after two months and have been waiting an additional month. I have emailed multiple times for a resolution