While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electronics & Technology

Information provided by various external sources

Gestiamo la tua casa grazie agli affitti brevi su Airbnb. Affidati a Sweetguest e guadagna di più con la tua casa in affitto!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The worst company ever...I rented…

The worst company ever...I rented through them houses on airbnb and also gave them my own house to manage...I had all sorts of problems - they don’t replace what’s broken, they clean horribly etc... worst of all they are never reachable by phone. Avoid at all costs

October 6, 2019
Unprompted review
Sweetguest logo

Reply from Sweetguest

Dear Mr Signorelli,
we are really sorry to read your review. Our team is committed everyday to provide the best services to all our clients, and is always available via phone to discuss both with clients and guests all their needs and requests. For this commitment and results obtained, indeed, Airbnb selected Sweetguest as its first Italian “Professional Co-Host”. This title is bestowed on companies with the best results as Airbnb hosts on behalf of property owners, for excellence in managing online listings and properties, and for results and quality standards guaranteed to owners and travellers. However, we always accept and welcome any comment and review in order to learn from everyday experience and further improve our competencies and services.
Best regards,
The Sweetguest Team

Advertisement
Show reviews in all languages. (5 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look