Sweet Mouthful Mixes Reviews 

135
•
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, most reviewers were unhappy with their experience overall. Customers frequently experienced extremely long delivery delays, with some orders taking many weeks or even months to arrive at their destination. Many people actively complained about missing items, poor communication from support, and immense difficulties when trying to secure a proper refund. Others also noted that the sweets arrived badly damaged, stale, or completely out of date. Some reviewers were happy with the fast delivery and fresh products they successfully received. Consumers warmly appreciated the large variety of items and generous portions found within their packages. People mentioned that the sweet treats tasted great and were packed very nicely overall.

What people talk about most

Product

People report ambiguous experiences with product, as some consumers highlight a great variety of tasty, fresh... See more

Order

Clients share ambiguous opinions on order, with some reviewers noting that transactions went fine and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, noting that while some orders arrived promptly... See more

Refund

Reviewers highlight deep frustration regarding refund experiences, noting that requests are frequently... See more

Quality

Customers consistently note negative experiences with quality, highlighting that items arrived out of date,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordered product which indicated they were for next day shipping. When product didn’t arrive one week later I contacted customer services who advised it was next day shipping, but there was no co... See more

Rated 3 out of 5 stars

Both boxes were broken when delivered sweets were thrown away. You should stop using DPD for international deliveries.

Rated 2 out of 5 stars

My delivery didn't arrive on the selected date. It was then out for delivery 2 days later and it didn't show up. 3 days later it was out for delivery again, nothing. It finally arrived in a completel... See more

Rated 2 out of 5 stars

Took 2 weeks to deliver and one of the three items I ordered were missing, so was a bit of a shame. They did refund it but was a bit underwelmed.


Company details

  1. Candy Store
  2. also in
  3. Confectionery

Written by the company

Welcome to Sweet Mouthful Mixes — your destination for delicious sweets, irresistible pick & mix favourites and tasty treats delivered straight to your door! We’re passionate about bringing a little more sweetness to your day. From classic favourites to fun and exciting sweets, we carefully prepare and pack every order with our customers in mind. Since taking over Sweet Mouthful Mixes, our focus has been on building a business that puts customers first, with great products, competitive prices and a friendly, personal service. 🍬 Great selection of sweets 🎁 Perfect treats for yourself, family and friends 📦 Carefully packed and dispatched across the UK 💬 Friendly, customer-focused service ⭐ Your feedback matters to us Whether you're treating yourself, looking for a gift, stocking up for a celebration or simply satisfying your sweet tooth, we’re here to make ordering sweets easy and enjoyable. We’re constantly working to improve Sweet Mouthful Mixes and we genuinely value every review and piece of feedback from our customers. Thank you for choosing Sweet Mouthful Mixes — we look forward to making your day a little sweeter! 🍭


Contact info

2.5

Poor

TrustScore 2.5 out of 5

135 reviews

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2.5

All reviews

(135)

32 reviews in the last 12 months

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Rated 3 out of 5 stars

did not live up to my expectations

the candy obviously is wonderful but the order took almost 1.5 weeks to arrive, late for my sister's birthday, and one candy was out of stock and replaced with regular haribo. furthermore, the customer service gave me the wrong tracking information twice, really frustrating.

January 23, 2025
Unprompted review
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Rated 4 out of 5 stars

Great Bucket

Candy bucket was exactly how it should be. I got a well amount of sweets in each layer. I would absolutely order from here again for a party or just for a sweet snack myself.

September 28, 2024
Unprompted review
Rated 3 out of 5 stars

Bummed out

I was really excited to try Swedish candy out and so at the time I placed my order and based of the website it stated it takes 2 days to fill order and ship out but over a week went by and I didn’t hear anything so I emailed them and they did get back to me quickly and stated that due to increase in orders it’s taking longer to fulfill which I completely understand. Come yesterday I got my order and literally half my order was not what I ordered because at the time when I ordered the candy I chose was in stock but when they went to fill my order it was out of stock so they substituted the candy which all the substitutions were not my favorite and didn’t really enjoy them. Bummed out I wasn’t able to get the sweets I ordered but the ones I did get that I chose were tasty

November 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Mouth Watering

Every time that I see your videos on youtube my mouth waters a little. Unfortunately we are separated by the Atlantic ocean, so it would always be too expensive for me to buy any. Keep up the wonderful work! :)

November 5, 2024
Unprompted review
Rated 4 out of 5 stars

The candy was amazing

The candy was amazing, it would have been a 5 star review had the company not been out of multiple of the items I ordered. Candy arrived quickly and was very fresh. I look forward to ordering again once my favorites are back in stock.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Mouth watering sweets

There sweets are absolutely delicious. I first saw the on YouTube packing peoples orders. I knew I had to get some, 500g for £9 , and you pick your own 4 sweets. I chose bubs which are the perfect chewiness and flavour. I also got some gummy tongues which are really nice too. Would definitely recommend.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

There are so many options of candy to…

There are so many options of candy to choose from. I love that I can pick my own mix, and I tried new candy I've never tasted. I liked every single one. This company makes it easy to try a variety of candy I didn't know I would be addicted to. I share with loved ones when they come over and didn't realize how much candy could disappear so quickly. Thank you kindly. I will definitely be purchasing again.

November 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Good mix

Good mix
I like that you can pick a lot of different candy's and that is not really expensive.
I also love the nougat in all flavors.
And all candy's look so delicious 🤤.
🩷🤍🩷🤍🩷🤍

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing candy!

My candy arrived pretty fast for international shipping and the candy tastes AMAZING! The company also give good discounts!

November 4, 2024
Unprompted review

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