Overly large holes on the sweet puffs. Dramatically different pipes , quality was ok but simply can’t use these massive hole variants.
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See what reviewers are saying
Great communications. Quick delivery. Product on point. Order was sent over two deliveries as one item was out of stock at the time of dispatch. Trustworthy as of May 2026.
Fast delivery Customer service is top notch Items as described in box Not expensive Some items purchased weren't shipped but before I had contacted customer service missing items arrived in... See more
Had no troubles, 1 of the items i choose was out stock and they contacted me via txt , that i could respond via txt making it an easy thing to fix. Then my order arrive days later.
3.9
Great
22 reviews
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My sweet puff was cracked when it…
My sweet puff was cracked when it arrived.
I sent an email about it requesting a replacement but no one got back to me.
May 11, 2026
Reply from sweetpuffholland.com.au
We’re very sorry to hear your Sweet Puff pipe arrived cracked and we sincerely apologise for the delay in getting back to you. We have now followed this up directly via email and can confirm that a replacement pipe has already been shipped out for you. We truly appreciate your patience and the opportunity to make this right.
Overly large holes on the sweet puffs
Overly large holes on the sweet puffs.
Dramatically different pipes , quality was ok but simply can’t use these massive hole variants.
May 6, 2026
Reply from sweetpuffholland.com.au
Hi Quan,
We’re really sorry to hear this and appreciate you bringing it to our attention. Please contact us directly at contact@sweetpuffholland.com.au with your order details so we can look into this properly and work out a solution for you.
Kind regards,
Sweet Puff Holland
Sitting here very happy
Well what can I say , quick delivery and the items are top noch, I am so pleased .Thank you. I will be buying again cheers 🍻
May 5, 2026
Everything arrived on time and in good…
Everything arrived on time and in good condition
April 30, 2026
I brought a sweet puff mystery box and…
I brought a sweet puff mystery box and jet lighter mystery box everything in the box were very good I should have spend a little more money i reckon it would have even better i very happy with the things i got box the only thing i have a problem with are the jet lighter and the start one click and it worked but know it take 3,4 click before it works and the other jet lighter looks great but you have to press the buttons on the lighter you call it jet to me it's a flame from a jet engine i have used only once just to see what it like i just didn't like it apart from that everything in the box i very happy with it
April 26, 2026
Great communications
Great communications. Quick delivery. Product on point. Order was sent over two deliveries as one item was out of stock at the time of dispatch. Trustworthy as of May 2026.
April 21, 2026
All items was what i ordered and arrived quickly
Had no troubles, 1 of the items i choose was out stock and they contacted me via txt , that i could respond via txt making it an easy thing to fix. Then my order arrive days later.
April 7, 2026
Didn’t have an actual original genuine…
Didn’t have an actual original genuine sweet puff
January 8, 2026
Reply from sweetpuffholland.com.au
Hi Jason,
We’re really sorry to see this and appreciate you bringing it to our attention.
We’ve looked into your order, and it appears the items purchased were 2x jet lighters, not a Sweet Puff pipe. Based on your review, it sounds like there may have been some confusion or a mix-up.
We’d really like to get this cleared up for you as quickly as possible. If something wasn’t as expected, please reach out to us directly and we’ll make it right straight away.
If this review was intended for a different order or store, we’d greatly appreciate it if you could update or remove it.
We’ve just sent you an email to help resolve this — we’re here to help.
Kind regards,
Sweet Puff Holland Team
Easy transaction thank you
Easy transaction thank you. Quick response to my email when I received my order 😊🤘
March 26, 2026
The sweet puff pipes are not genuine…
The sweet puff pipes are not genuine yes thay have sweetpuff logo on them but thay 100% are not genuine I have genuine sweetpuffs and this site dose not sell them if you want genuine sweetpuff pipes the famous rock shop in Newcastle NSW Australia thay sell actual genuine sweetpuff pipes such as let down after the big write up this page wrote about being genuine ect ect then to receive fake imitation sweetpuffs was such a let down
March 19, 2026
Reply from sweetpuffholland.com.au
Hi Adam,
We’re really sorry to hear about your experience and appreciate you bringing this to our attention.
We want to clarify that all Sweet Puff products we stock are sourced directly from authorised suppliers, and we stand behind their authenticity and quality. That said, we take feedback like this very seriously and would never want a customer to feel disappointed with their purchase.
We’d really like the opportunity to look into this further and make things right for you. Please reach out to our support team with your order details so we can review your concerns and organise a resolution as quickly as possible.
We’re committed to resolving this for you and ensuring you’re satisfied with the outcome.
Kind regards,
Sweet Puff Team
exactly what i wantedperfection delivered promptly
exactly what i wanted delivered promptly
March 6, 2026
Quality with extras
My order was easy to make navigating the Web pages was simple. Order arrived in 2 days. The extra gifts made it worth ordering from them again. 10/10
February 25, 2026
Fast accurate order processing
Fast accurate order processing, and a great product delivered on time
February 11, 2026
Disappointed customer
I received my order but several items were broken and the package was a bit squashed. Maybe the transport company’s fault.
February 18, 2026
Delivery came super quick extremely…
Delivery came super quick extremely happy with product
February 16, 2026
Rock on Harry:)
Had sold out of the colour I ordered so they sent me a free mystery one and a free jet lighter. Thanks Harry:)
January 26, 2026
Fast delivery great customer service discreetly
Fast delivery
Customer service is top notch
Items as described in box
Not expensive
Some items purchased weren't shipped but before I had contacted customer service missing items arrived in mail
January 30, 2026
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