Sweettooth Reviews 

92
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Placed an order which never arrived. When I emailed asking where was my order was I was told I had been refused.... such a rude reply. Don't use this company. Didn't want to give even 1 star but had... See more

Company replied

Rated 2 out of 5 stars

Very responsive on the initial order, but not great communication about some important specifics. I inquired several times about the possibility of a rectangular cookie, a question that was not answer... See more

Company replied

Rated 5 out of 5 stars

Brilliant sweet shop love buying my sweets from here. Pick and mix product line is huge never get bored as so many to choose from and always increasing variety. Customer service is excellent too alway... See more

Rated 1 out of 5 stars

The delivery arrived after 1 hour. Instead of a milkshake, I got milk. Real natural milk with dyes. No traces of ice cream inside. And one portion of that milk is 5 pounds. You can calculate for yours... See more

Company replied

Company details

  1. Candy Store
  2. Confectionery

Written by the company

Huge range of pick n mix & imported treats delivered nationwide!


Contact info

2.0

Poor

TrustScore 2 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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2.0

All reviews

(92)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super company

Super company. Great range of sweets to choose from. Fantastic value especially with delivery included. Lovely way to treat the family or to send to a friend as a pick me up. 100% recommend.

January 23, 2022
Unprompted review
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Reply from Sweettooth

Thank you for such a lovely review Emma! Glad you’ve been happy with all aspects we offer and pleased the free delivery is loved too!

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Rated 5 out of 5 stars

Always there for a pick me up…

Sweet tooth has always been available when I need a pick me up. Top class service and a brilliant owner. Highly recommend😍

January 22, 2022
Unprompted review
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Reply from Sweettooth

Thank you for such a lovely review Chelsea!!

Rated 5 out of 5 stars

Excellent sweets!

Excellent sweets!

This company is the most human company I've ordered from. Harriet is always welcoming, delivery is always prompt, prices are really reasonable but most importantly the sweets are amazing. There is huge variety of choice, and lots if add ons you can select, which make a Saturday night delivery very exciting.

Would highly recommend.

January 21, 2022
Unprompted review
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Reply from Sweettooth

Thank you for such a lovely review Zoe!! I like that I’m the most human company aha!

Rated 5 out of 5 stars

Best sweets ever

I found Sweet Tooth Treats via social media! They are an amazing small business. I placed my first order on Black Friday, and with out knowing it, as I was the first order of the day I won the value back in freebies! Super speedy national wide delivery. Will never go anywhere else for pick n mix, even to the sweet shop 10 minutes down the road from me!

January 21, 2022
Unprompted review
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Reply from Sweettooth

Thank you for such a lovely review Emma! So pleased that your Black Friday order was such a win for you!

Rated 5 out of 5 stars

The most delicious sweets

The most delicious sweets, Harriet is always so lovely & helpful. The best quality, fast delivery & all round fantastic service. Wouldn’t go anywhere else.

January 21, 2022
Unprompted review
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Reply from Sweettooth

Thank you for such a lovely review Molly! So glad to hear you’ve always been happy with the service and product!

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Rated 5 out of 5 stars

Amazing sweets

You literally can't fault these guys, you've got everything you could possibly ask for and much more.
Amazing range of sweets, deals and options like building your own bag! Wouldn't dream of going to anyone else 🥰🥰🥰🥰

January 20, 2022
Unprompted review
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Reply from Sweettooth

Thank you Ellie for such a lovely review! Glad you’ve always been happy with everything we offer!

Rated 5 out of 5 stars

Outstanding amazing quality sweets…

Outstanding amazing quality sweets can’t believe I haven’t seen your page before But I’m so happy I’ve found this shop now ❤️❤️❤️❤️

January 20, 2022
Unprompted review
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Reply from Sweettooth

Thank you for such a lovely review Chloe! We’re so pleased you’ve found us now!!

Rated 5 out of 5 stars

Cannot rate Sweet Tooth enough

Cannot rate Sweet Tooth enough! So much choice and variety, reliable and friendly service and no request is ever too much! Fun raffles and seasonal specials are always a great touch too! Always our first choice for a sweet tooth fix!

January 20, 2022
Unprompted review
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Reply from Sweettooth

Thank you for such a lovely review Hannah! I’m glad our approach of being flexible and friendly shines through & even more glad we’re always your first choice!

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Rated 5 out of 5 stars

Best Sweets with great prices!

Best Sweets with great prices!! Quick dispatch times and amazing customer service. Would definitely recommend xx

January 20, 2022
Unprompted review
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Reply from Sweettooth

Thank you for such a lovely review Louise! Glad you’re pleased with the overall product and the customer service too!!

Rated 5 out of 5 stars

Best Sweet Company

Absolutely amazing company. Have ordered a few times now. Communication was perfect, items are fantastic. Definitely be my go to for sweet gifts.

January 20, 2022
Unprompted review
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Reply from Sweettooth

Thank you for such a lovely review Emma! Love that we’re your go to for sweet gifts too!

Rated 5 out of 5 stars

Amazing!

I have been ordering from Sweet Tooth Treats for a while now and I honestly can’t fault them! They have such a wide selection of sweets that are always well packaged and the sweets are always fresh and tasty! They have impeccable customer service with great communication and affordable prices - I wouldn’t go anywhere else for my sweet fix and will continue to recommend them to everyone!

January 20, 2022
Unprompted review
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Reply from Sweettooth

Thank you for leaving such a lovely review! So glad to read your happy with the quality of the products and the customer service!

Rated 5 out of 5 stars

Excellent service, customer care & quality!

Sweet Tooth Treats never disappoint! Amazing customer service, same day free local delivery, excellent quality sweets, massive selection and so much love and care goes into every aspect of orders and the business.
I couldn’t fault anything ☺️

January 20, 2022
Unprompted review
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Reply from Sweettooth

Thank you for your lovely review Jodie! Really glad to hear that you’ve been so happy with your orders from us!

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Rated 5 out of 5 stars

⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Sweet Tooth Treats are great. Exceptional service, reasonable prices and so much selection.

Sweet Tooth Treats really value their customers and always go the extra mile.

Would recommend this company to anyone looking for some sweeties! 🍬 🍭

January 20, 2022
Unprompted review
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Reply from Sweettooth

Thank you for your lovely review Molly! Really glad to hear you’re happy with all aspects provided!

Rated 5 out of 5 stars

THE BEST quality, customer service and price

This company provides amazing customer service they go above and beyond to make you happy, are very friendly and helpful. The is such a vast variety of sweet to choose from which from taste you can tell is great quality and not poorly sourced. All of this comes at a great affordable price that I haven’t found anywhere else. It’s a bargain you don’t want to miss.

January 20, 2022
Unprompted review
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Reply from Sweettooth

Thank you for such a lovely review Sarena! Really glad you’ve been so happy with your previous orders and the quality provided!

Rated 5 out of 5 stars

A favourite

I've been ordering since the start and honestly have never been disappointed ❤️ same day delivery and great quality has saved the day on many occasions! An absolute must

January 20, 2022
Unprompted review
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Reply from Sweettooth

Thank you for leaving this lovely review Louise! Glad you’ve never been disappointed with us!

Rated 5 out of 5 stars

I have been using sweet tooth treats…

I have been using sweet tooth treats since they started. And the service has been amazing ever since, Great communication, and quick delivery. They have introduced new sweets and new packages and deals along the way, it's been great to see such a well respected company progress and continuing the good service. The sweets themselves have always fresh and tasty and the pricing has always been affordable.
All in all myself and my family have been happy with the service and will continue to use sweet tooth treats for the forseable. We wouldn't go anywhere else!!

January 20, 2022
Unprompted review
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Reply from Sweettooth

Thank you for leaving this lovely review Katrina!

Really pleased that you have always been happy with the service, range and prices offered!

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Rated 5 out of 5 stars

Amazing!!

Amazing! Amazing!
Everytime I order it's so quick,easy and delivery is always great!
Great range of sweets and American treats. Something for everyone :)

January 20, 2022
Unprompted review
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Reply from Sweettooth

Thank you for leaving this lovely review Sarah! Glad you’ve always been happy with the products and delivery!

Rated 5 out of 5 stars

ORDER NOW!

Ordering is so quick and easy and delivery is prompt. I've recommended them to all of my friends, I love their selections and their prices are very reasonable too.

January 18, 2022
Unprompted review
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Reply from Sweettooth

Thank you for leaving this lovely review!

Rated 5 out of 5 stars

Amazing as always

I have been ordering from Sweet Tooth Treats since the beginning…. Amazing customer service and the sweets are the best you will ever have… so fresh and an immense selection!!! An amazing business and would recommend them to everyone!

January 18, 2022
Unprompted review
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Reply from Sweettooth

Thank you for leaving this lovely review Mieke! Really glad you’re happy with all aspects provided!

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