Purchased Fresh Wipes for the first time and was very impressed. I'm not in the best of health and sometimes struggle to shower every day however the Fresh Wipes enabled me to clean myself and feel co... See more
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I tried the shampoo cap a year or so ago and wasn’t impressed but thought I’d give it another try. I have trouble leaning forward into the sink to wash my hair and thought this cap would help. I hav... See more
Company replied
Excellent product & customer service. Dad (sadly) became less mobile & found using the shower physically difficult so the wipes were ideal. We chose the Coconut fragrance, because it reminded us of... See more
I love that these wipes are large enough to give your whole body a freshen up, they're nice and wet, stay wet even when the pack has been opened. It's great to find a large body wipe that has a fragra... See more
Company details
Written by the company
Freshwipes is the brand behind the multi-award-winning rinse-free body wipes, shampoo caps, intimate wipes, and foam that have helped over two million customers stay fresh and confident no shower required. Founded in 2020, FreshWipes was created to solve a problem that had been quietly overlooked for too long: that millions of people, whether through disability, illness, recovery, caring responsibilities, travel, or simply a busy life, don't always have access to a shower when they need to feel clean. Where baby wipes fell short, FreshWipes set out to build something genuinely effective large, antibacterial wipes formulated to target odour-causing bacteria rather than just mask it, and fully biodegradable to keep sustainability at the core of every pack. That mission has earned FreshWipes a national listing with WHSmith Travel, multiple appearances on QVC UK, and the backing of Dr Hilary Jones MBE as medical brand ambassador alongside multiple industry awards recognising the brand's innovation and impact. FreshWipes is proud to serve customers and retail partners across the UK, bringing the same standard of comfort, dignity, and confidence to every channel. With over 7,000 five-star reviews, the brand continues to grow making it possible to feel properly clean, anywhere, anytime.
Contact info
Unit B6 Swallow Business Park, Diamond Drive, BN27 4EL, Hailsham, United Kingdom
- 01323 337000
- sales@freshwipes.co.uk
- swetwipes.com
4.4
Excellent
430 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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These are excellent and do just as it…
These are excellent and do just as it says on the packet. I have recently had a hip replacement and cannot yet use my over-bath shower nor have a bath. I have also just been away in a hotel for a few days and have had no problems keeping fresh and clean. I have recommended them to others. Brilliant 🤩
July 8, 2022
Reply from FreshWipes Ltd
We are so glad that they help and that you would recommend them!! have you tried our shampoo caps yet? Thanks for your lovely review!! 😎🥰💖💕
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Purchased these and I was pleasantly…
Purchased these and I was pleasantly surprised by the lovely smell of the wipes as well as how fresh I felt after when using these. I will be purchasing again.. 5*
July 4, 2022
Reply from FreshWipes Ltd
Excellent news!! So pleased they exceeded your expectations, thank you for your lovely review😍💖🥰😎
Received on time
Received on time. Great product, easy and leaves you clean
July 4, 2022
Unprompted review
Reply from FreshWipes Ltd
So glad you're happy with our wipes! Thanks for your lovely review 😎🥰💖😍
Reply from FreshWipes Ltd
awww thanks so much! Thank you for your lovely review 😍💖🥰😎
Reply from FreshWipes Ltd
Excellent news! Thanks so much for leaving us a review 😍💖🥰😎
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Very very good product
July 1, 2022
Reply from FreshWipes Ltd
Thank you so much, glad you like them! 😎🥰💖😍
Brilliant for a quick wipe down
Brilliant for a quick wipe down. I always have them in the house and would recommend them to anyone.
July 1, 2022
Reply from FreshWipes Ltd
This is great news that you would recommend us to anyone yippee!! Thanks for taking the time to leave us a lovely review 😍💖🥰😎
Always an excellent service just…
Always an excellent service just waiting to try the shampoo cap
July 1, 2022
Reply from FreshWipes Ltd
Ahhh fabulous thank you! Do let us know what you think of the caps when you have tried them. Thank you for your lovely review 😎🥰💖😍
Excellent Customer Service
My order arrived today and unfortunately it was wrong. I e mailed the company straight away and within seconds I got a reply, an apology and the offer of the correct order being sent out and I can keep the wrong order as a gesture of goodwill. This is what I call excellent customer service and I will certainly continue to support this company as their products are brilliant.
June 28, 2022
Unprompted review
Reply from FreshWipes Ltd
Awww thank you so much for your review. I'm so sorry we got your order wrong, but I'm glad we could put things right and that you were happy with the outcome. Also happy to hear you love our products! Yey! 😍💖🥰😎
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I am a regular customer of FreshWipes and have found them to be incredibly handy especially in hot weather. A quality product that does an excellent job.
I am a regular customer of FreshWipes
June 24, 2022
Unprompted review
Reply from FreshWipes Ltd
So glad you're pleased with them!! Some of our customers like to keep them in the fridge during the warmer weather to make them even more refreshing! Thank you so much for your review and for being an amazing customer! 😎💖🥰💕✔️
Clean
I'm not always able to get in the bath or shower. These wipes have made life a little easier when times are tough. Fresh and clean and no matter what.
June 10, 2022
Reply from FreshWipes Ltd
Ahh we are so happy to hear that we are making life a little easier for you, thank you for your lovely review 💖🥰💕😍
Reply from FreshWipes Ltd
Thank you for your review, so glad you like them! 😍💕🥰💖
Reply from FreshWipes Ltd
Thanks so much for your review, so happy you're pleased! 💖🥰💕😍
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Reply from FreshWipes Ltd
Awww so happy you like them!! Thanks so much for taking the time to leave us a review! 😍💕🥰💖😎
Freshwipes have been a great addition
Freshwipes have been a great addition to my wife who is disabled and can't bathe as normal .The grapefruit wipes gives her a fresh feeling ideal for her.Highly recommended .
June 7, 2022
Reply from FreshWipes Ltd
Yey so happy to hear you would recommend us! Thanks for taking the time to leave us a review! 😎💖🥰💕
Brilliant
These are so good & especially great if you are unable to shower daily.They leave you feeling clean & fresh.
June 7, 2022
Reply from FreshWipes Ltd
Fab news that you are pleased with our wipes! Thanks for taking the time to leave us a lovely review 💕🥰💖😎
Excellent for disabled people
l have mobility problems and there are days when l just cannot shower. On such days these wipes are great for making me feel fresh and clean. l love the grapefruit aroma
June 7, 2022
Reply from FreshWipes Ltd
Thank you so much for your lovely review, so happy to hear you are pleased with our wipes! 😍🥰💖💖💕
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I much prefer the unscented version.
June 3, 2022
Reply from FreshWipes Ltd
Thank you for your feedback Alison! Our unscented wipes are very popular, we are so glad you like them! 😍🥰💖
Wish I'd known about this product sooner.product is just perfect for my…
This product is just perfect for my needs, and great value for what you get. Being wheelchair bound and in private rented accommodation, with no wet room, it's ideal for me. Easy to use, wet wipes just enough so not dripping everywhere, but moist enough to clean your whole body, as the wipes are large in size. A pleasant hint of coconut that isn't too overpowering. And with prompt despatch and delivery, a truly professional service.
June 2, 2022
Unprompted review
Reply from FreshWipes Ltd
Aww thank you so much for your lovely review! So happy to hear that our wipes are just right for you and you like the coconut scent! have you tried our shampoo caps yet?💖💕🥥🥰
GOOD SERVICE AS ALWAYS
June 2, 2022
Reply from FreshWipes Ltd
Awesome news! Thank you for your review 🥰😎🥥💕
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