Absolutely fabulous delivery and experience with Swiftee, who helped us all week to courier an order from Rinkoff’s Bakery each morning. Rodger is absolute superstar and went out of his way to help, i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Saab Singh the delivery driver was great. Stayed on the phone while I directed him through the office, and was able to deliver a surprise birthday cake. Recommend :)
You guys need to update the website so we can tip the drivers. I'm happy with the service, it's good to be able to track live the drivers, I will be using it quite a lot the service so it helps my c... See more
Company replied
Good service as always. Appreciate the driver being patient with issues that came up and having to change the delivery address last minute - thank you!
Company details
Written by the company
Swiftee is reshaping London's courier landscape with its peer-to-peer and last-mile same-day delivery service. Utilising a vast courier network and advanced technology, Swiftee ensures swift and secure delivery for individuals and businesses alike. Our vision is to provide a professional same day delivery service with a personable & human approach. With trust and transparency at our core, we aim to remove the stress from same day deliveries for good.
Contact info
Grosvenor Way, E5, London, United Kingdom
- 0345 004 0980
- hello@swiftee.co.uk
- swiftee.co.uk
4.7
Excellent
211 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The driver was very attentive
The driver was attentive and communication was 1st class - arrived exactly on time and was very helpful
Impressive ambassador for your service
Dave
TLC Ventilation Ltd
May 14, 2026
Unprompted review
Reply from Swiftee
Thank you, Dave! We really appreciate the detailed feedback — it’s great to hear the driver was punctual, communicative, and genuinely helpful throughout. Sounds like he represented Swiftee exactly the way we’d hope 👌
Advertisement
Reply from Swiftee
Thank you, Sunny Tots Nursery! We really appreciate the kind words — simple feedback like this gives the team a proper boost 🚚
EXCELLENT AND RELIABLE SERVICE
May 7, 2026
Unprompted review
Reply from Swiftee
Thank you! We really appreciate the feedback — reliable service is exactly what we work hard to deliver every day ⭐
Knock and run
Driver knocked once, but by the time I had got downstairs he was already in his car about to drive away. Probably less than 15 seconds. Package was left completely visible, no attempt to hide it. With doorstep thefts what they are, this is poor. If you're going to essentially knock and run, at least make an effort to conceal the delivery!
May 6, 2026
Unprompted review
Reply from Swiftee
Thank you for the feedback, Jess — we completely understand your concern, especially with packages being left visible outside properties. Drivers should allow customers a reasonable moment to answer the door and take more care with where parcels are left. Please can you share the order ID to support@swiftee.co.uk so we can review this properly with the driver and team 📦
Cake delivery
My birthday cake order was delivered exactly as scheduled in perfect condition!
May 4, 2026
Unprompted review
Reply from Swiftee
Thank you, Lesley! We’re so glad your birthday cake arrived exactly on time and in perfect condition — cakes and sharp turns are never the best combination, so we take extra care 🎂
Advertisement
Very fast service
April 24, 2026
Unprompted review
Reply from Swiftee
Thank you, Yanki! We’re glad the service was nice and fast — the less time spent waiting for deliveries, the better 🚀
Great communication
Great communication, polite staff and swift delivery. Will definitely use again.
April 22, 2026
Unprompted review
Reply from Swiftee
Thank you, Sandra! We’re really pleased you enjoyed the communication, service, and speedy delivery — sounds like Swiftee did exactly what it says on the tin 📦
Really well priced and efficient
Really well priced, efficient and very effective.
April 1, 2026
Unprompted review
Reply from Swiftee
Thank you, Anthony! We really appreciate the feedback — good pricing and efficient service is a combination we work hard to keep consistent 💨
Reply from Swiftee
Thank you, Michael! We’re glad you found the service friendly and helpful — deliveries are always better with good people behind them 😊
Advertisement
Fast delivery thank you!!!
April 11, 2026
Unprompted review
Reply from Swiftee
Thank you, Natalie! We’re glad we could get it to you quickly — some deliveries seem to arrive before the customer even finishes tracking them ⚡
The birthday cake was delivered with…
The birthday cake was delivered with exceptional care, arriving slightly behind schedule but with complimentary delivery from Fastest Cakes and in impeccable condition. I am highly satisfied with the service, thank you.
April 7, 2026
Unprompted review
Reply from Swiftee
Thank you, Miss Samantha Walker! We really appreciate the support — we’ll keep working hard to make every delivery a smooth one 🌟
Reply from Swiftee
Thank you! We’re glad everything was nice and “swft” — we’ll keep living up to the name 😊
My package arrived on time in perfect…
My package arrived on time in perfect condtion. The courier was polite.
March 29, 2026
Unprompted review
Reply from Swiftee
Thank you, LadyCarwash! We’re really pleased your package arrived on time and in perfect condition — and that the courier made a great impression too 🚚
Advertisement
It was one our instead of 35 min.
It was one our instead of 35 min.
Very important delivery
March 25, 2026
Unprompted review
Reply from Swiftee
Thank you for the feedback — we’re sorry this important delivery took longer than expected, especially with the timing you were given. Please can you share the order ID to support@swiftee.co.uk
so we can look into what caused the delay and get back to you properly ⏳
Amazing service
I truly appreciated the service. It’s a wonderful place to make someone’s special occasion even more memorable.
March 20, 2026
Unprompted review
Reply from Swiftee
Thank you, Zümral! We’re really glad we could play a small part in making a special occasion even more memorable — that’s exactly what we aim for 🎉
Nice bloke who I thought trustworthy
Nice bloke who I thought trustworthy
March 18, 2026
Unprompted review
Reply from Swiftee
Thank you, Jenny! We’re glad your driver left a trustworthy impression — always a good sign when you can relax and leave it to us 🤝
Called you
Called you, within minutes you collected within minutes you delivered
March 13, 2026
Unprompted review
Reply from Swiftee
Thank you, Moishe! From call to delivery in minutes — that’s exactly how we like it (and how we try to keep it) ⚡
Advertisement
Excellent communication
Excellent communication, service, and a polite/quick driver. Everything happened exactly as needed!
March 12, 2026
Unprompted review
Reply from Swiftee
Thank you, Karen! We’re really glad everything went exactly as planned — clear communication and a quick, polite driver is exactly what we aim for every time 📲
The driver was so polite
The driver was so polite. When I gave him a (generous) tip he wanted to give me change! Delightful young man.
Thank you. A great experience so far. Let's hope he can deliver successfully.
March 8, 2026
Unprompted review
Reply from Swiftee
Thank you, Ms Clark! We’re really glad the driver made such a great impression — sounds like you got one of our honest ones who’d return a pound if you dropped it 😄
Reply from Swiftee
Thank you, Duru! We’re glad everything arrived well packaged — we like to keep things tight and tidy from pickup to drop-off 📦
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.