Swift Eyewear Reviews 

382
TrustScore 4 out of 5

3.8

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Rated 4 out of 5 stars

my glasses are beautiful. The prescription is perfect. I only have 1 slight complaint a d its nothing I cantblive with, the fit of the glasses is a bit bigger than others I have gotten and they have a... See more

Rated 5 out of 5 stars

I’m very picky about eyeglasses, being quite blind without them. Having worn glasses since age 4 (several decades), I definitely have expectations. My new glasses were a great value for money; muc... See more

Rated 1 out of 5 stars

The worst customer service ever, ordered 2 pair then told one was discontinued so I picked another pair and sent messages to customer service with no response and still have not received my second pai... See more

Rated 4 out of 5 stars

Great deals on eye glasses. Communication was open and informative about process of order. I knew exactly which stage my order was in (review, manufacturing, quality Control, & shipping) at all time... See more

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3.8

Great

TrustScore 4 out of 5

382 reviews

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3.8

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(382)

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Rated 1 out of 5 stars

GLASSES WERE BLURRY AND IM PRETTY SURE…

GLASSES WERE BLURRY AND IM PRETTY SURE WERE NOT MY PRESCRIPTION. HAVE TO WEAR OLD ONES. TOTAL WASTE OF TIME

March 27, 2018
Unprompted review
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Reply from Swift Eyewear

Hello,

Thanks for the review.
An email has been sent to you in regards to the issue you are experiencing.
Please respond to the email at your earliest convenience and I assure you that we will resolve the issue.

Thank you,

Amanda

Please note that this review was posted before the issue was brought to our attention

Rated 5 out of 5 stars

New glasses

Ordered glasses. They triple checked my prescription to make sure it was correct after ordering. The selections were great, and the price was even better. They shipped fast and I received within 2 days. Very pleased with my transaction.

March 24, 2018
Unprompted review
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Rated 5 out of 5 stars

Yaaasssss

This company exceeded my expectations. The ordering process was simple, I recieved the correct product, and it came within 7 days! I will definitely be placing more orders!🖒🖒

March 14, 2018
Unprompted review
Rated 1 out of 5 stars

1st Pair Free

I tried their 1st Pair Free promotion. I got my glasses and was VERY pleased with them. I had paid extra for better lenses. But a week after getting my glasses the left ear piece is bending outward making it impossible for my glssses to stay on. And my lenses have a scratch on them when I paid for the scratch free lenses. I don't even know how they scratched.

I've emailed swift eye wear but have gotten no response. Highly disappointed.

March 5, 2018
Unprompted review
Swift Eyewear logo

Reply from Swift Eyewear

Hello,

Thanks for the review. We are sorry to hear you are experiencing issues with your glasses.

You initially reached out to us after our regular business hours (this past Saturday), in which we did respond immediately letting you know that our office was currently closed and we would look into your issue first thing come regular hours. So for you to say that you received no response is inaccurate, as I was the individual who responded to you on Saturday after hours personally, in which to you also responded back.

We have sent another email and are waiting for a response from you.

Thanks,

AR

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Rated 1 out of 5 stars

The glare is so bad

The frames are nice but way too big for my head. The frames are nice but the lenses are do shiny, you cant even see my eyes....only glare and reflections.

February 23, 2018
Unprompted review
Swift Eyewear logo

Reply from Swift Eyewear

Hello,

Thanks for the review.

I checked on your order and the reason you are seeing the glare and reflections is because you selected lenses without any coatings.

Unfortunately, the only way to prevent/control the glare and reflections is by adding an anti-reflection coatings.

Thanks,

AR

Rated 5 out of 5 stars

Wonderful! Extremely helpful!!

Wonderful!! I bought a pair of glasses 2 years ago and wanted the same frames, so I contacted the customer service and Amanda Rudy looked back at my past order, then talked to the manufacturer because they did not carry that frame anymore. She found the frame for me and set it all up in my cart with my prescription all ready to go!!! Thank you so much!!!!

February 11, 2018
Unprompted review
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Rated 5 out of 5 stars

Awesomeness

Glasses are exactly what I expected and fit great! Order was here very quickly!

February 1, 2018
Unprompted review
Rated 5 out of 5 stars

Can’t complain

Can’t complain! Glasses matched perfectly with my prescription and I love the way they look. Definitely recommend this website.

January 21, 2018
Unprompted review
Rated 5 out of 5 stars

Love this website!!

Honestly one of the best websites I’ve ever been told about!! So much cheaper than going to an eyeglasses store, great options to choose from, and just a great experience! I’ve been recommending the site to everyone I know that wears glasses.

January 19, 2018
Unprompted review
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Rated 5 out of 5 stars

I’m very picky about eyeglasses

I’m very picky about eyeglasses, being quite blind without them. Having worn glasses since age 4 (several decades), I definitely have expectations.

My new glasses were a great value for money; much less expensive than local sources in California. Would purchase again.

January 13, 2018
Unprompted review

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