Swift Furniture Reviews 5

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Furniture Store

Written by the company

For over a decade, SWIFT FURNITURE has been a leading name in exquisite home furnishings throughout the UK. We take pride in both designing and developing our entire furniture range, ensuring each piece reflects our commitment to: Creativity: Our design team brings fresh ideas and timeless styles to life, catering to a discerning clientele. Craftsmanship: We use high-quality materials and meticulous construction to create furniture built to last. Technology: We embrace innovation to streamline our processes and deliver exceptional products. From modern mirrored sliding wardrobes to luxurious corner sofa beds and children's bunk beds, SWIFT FURNITURE offers a diverse collection to elevate any living space. Explore our website to discover our latest collections and find the perfect pieces to complement your home.


Contact info

3.0

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

We ordered the O2 model in Mustard

We ordered the O2 model in Mustard. Lovely style and colour. However not long after owning, noticed the base seat cushion was already baldy deformed. We assumed this was a one off and unlucky so took photo's, contacted Swift and they arranged replacements, which we thought was great. Unfortunately exactly the same happened and it's not like they get heavy use. Clearly whatever is used in the base isn’t upto the job, considering the one we replaced was cheaper and had approx 8 years with no issues. Would not recomended.

April 1, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Horrendous

Horrendous, acknowledged order after 3 days, said it’d been sent to delivery company on a Sunday night, contacted on the Wednesday, was told with delivery company and would get them to contact, still no contact or delivery, now ignoring messages, stay clear obvious scam, claiming back through credit card. Avoid at all cost.

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great value

Great value for money and kept informed every step of the way with what was happening with my order would recommend to everyone

August 7, 2024
Rated 2 out of 5 stars

Terrible customer service

I recently purchased a wardrobe that I'm happy with, but the customer service has been terrible. It began with the delivery—there was hardly any communication. Now, I'm waiting on a missing part. I contacted them over three weeks ago, and although I was promised the part would be sent, I still haven't received it. This means I can't fully use the wardrobe, which is frustrating, especially considering it wasn't cheap.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING EXPERIENCE

Communication from the seller was really good can’t fault it The delivery people were courteous and opened the boxes so we could ensure the mirror doors were intact and not broken Will buy from seller again without a second thought.

May 1, 2024
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look