The apartment was not as described. The number of stairs was more than suggested and there was a lack of sufficient light when entering the last floor. This made for a dangerous situation for falli... See more
Company replied
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The apartment was not as described. The number of stairs was more than suggested and there was a lack of sufficient light when entering the last floor. This made for a dangerous situation for falli... See more
Company replied
The site was very good, although they were in the process of closing up for the season, so lovely and quiet, no too many visitors. Holiday cottages were immaculately clean. Staff were helpful and pol... See more
Company replied
We had the most fantastic stay at Le Petite Venise in Colmar. A wonderful location, so central but very peaceful and waking up early smelling the Boulangerie baking just a street behind was... See more
Company replied
We absolutely loved our stay which was 2 weeks. It is a spotless camp and the children loved every minute of it. They made lots of friends and had brilliant fun in the pool. Evening entertainment was... See more
Company replied
Streamline your reservations by requesting down payments and security deposits online, without the hassle of dealing with cheques or bank transfers.
Lyon, France
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 1 week
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Wish you would provide english as a language. Great experience. Will use same apartment if available on my next visit.

Reply from Swikly
It was a complete pain in the as***, I hate when companies use the threat of loosing a large deposit to scare you into buying insurance. It does not cost I.e. €500 to replace a broken glass or plate, yet the assertion is clear in their warding. Then you have to take time at the start and end of your holiday taking an itinerary of everything you may accidentally damage with out any guidance. And good look with loading all the photos one at a time! We have better things to do with our precious time when we should be relaxing and not worrying about loosing a deposit for what most people consider miner accidental breakages.

Reply from Swikly
You just replied that you conducted an investigation. What were the results? Have you contacted the client in the past year and a half? How did you conduct the investigation? You are completely deceiving your clients and refusing to respond to their emails and online inquiries. Is this how you handle things? What kind of investigation takes a year and a half? What law allows you to arbitrarily freeze client funds? Your replies are false; I haven't received any information or response from you in the past year and a half. Please use this software with caution.
The messaging was good, keeping me informed of how they hold the security deposit and, 12 days after checkout, that it had been released. Seamless process.

Reply from Swikly
Highly recommended agency!
Travel S Express
Sofia, Bulgaria

Reply from Swikly
Great location, great host. Very good accommodation. Clean and spacious. Across the street from Les Flegeres lift.

Reply from Swikly
There was no communication between them or the host to say that everything was OK and I sent them lots of pictures as there wasn't no itinerary to check in the apartment. Even so I knew we didn't damage anything, it would have been peace of mind that they at least let us know and it's a long time after we book out to keep hold of my information.

Reply from Swikly
Excellent property
Very clean
Comfortable
Good communication

Reply from Swikly
Everything was clear and easy. A great service that prevents locking money on your bank card for a security deposit.

Reply from Swikly

Reply from Swikly
I have a bad experience I am to sad what happens with me am from UAE 🇦🇪
I go to megeve and stay this address (21 chemin de Savoyard 74120 Megève).
I arrived in the place and I was so carefuly off all the iteam in our stay I feel like it’s my home I don’t choose any other place.
They take deposits from me 1000 eur
When I check out they deduct from my card the full amount off the deposit because they says that there is a scar on the chair and the bath tub … I don’t even use the bathtub the weather so cold and the chair scar !!!! They want only to talk my deposit.
And I take a photo and picture off the place they and I come from UAE 🇦🇪 tom this place white out thinking I trust them
But they take my money after 3 days of check out
They take the full amount with out talking to me

Reply from Swikly
The apartment was fine, but poor service upon arrival
I was asked to pick up the keys from the office. When arriving after a 16 hour flight from Hong Kong, no one in the office offered to help me lug my two large suitcases all the way down to the end Avenue Jean Médecin to the apartment, which I had to do on my own .
No one even offered to walk with me to show me where the apartment was, which was not easy to find for someone unfamiliar with the city.

Reply from Swikly
Great stay, good location and had everything we needed.

Reply from Swikly
I would strongly advise caution when using Swikly.
They claim the deposit is “only reserved” and not actually charged. That is misleading. The €250 deposit was taken from my credit card on January 6th for a stay in Paris (January 9–11, booked via Airbnb), and months later I still have not received my money back.
It was not a simple authorization hold — the amount was effectively charged and removed from my available balance. Did not get it back until now and no clear communication or timeline.
A deposit that is supposedly “just reserved” should not be held for months after checkout. This experience has been frustrating and disappointing.
I would not use this service again.

Reply from Swikly
All was explained clearly. It made for easy business transaction

Reply from Swikly
House needs paint inside and out, as the current paint was flaking in large patches throughout the house.
Mold in corners at front doors and shower, which was backing up the last couple of days stay.
Electric power to entire house would trip off if used more than three appliances at one time.
Bedding needed fitted sheets.

Reply from Swikly
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