Good honest service. Hamish matched pool warehouse on filter cartridge talked me out of unnecessary expense for chemicals and helped me with a plan for summer. I will drive to round corner to support... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff are always friendly, knowledgeable and helpful. I have no problem recommending this store to my family and friends.
Very friendly staff, have great listening skills, which cuts through time to sort out exactly what's needed and by when. Thanks for your service.
Good follow up to issues and regular with standard maintenance visits
Company details
Written by the company
Swimart Australia offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more.
Contact info
2/22/24 Kenthurst Rd, 2158, Dural, NSW, Australia
- +61 02 9651 1922
4.7
Excellent
55 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service at Swimart Dural
The staff are always friendly, knowledgeable and helpful. I have no problem recommending this store to my family and friends.
October 12, 2021
Advertisement
Good honest service
Good honest service. Hamish matched pool warehouse on filter cartridge talked me out of unnecessary expense for chemicals and helped me with a plan for summer. I will drive to round corner to support this business.
October 9, 2021
Unprompted review
Very friendly staff
Very friendly staff, have great listening skills, which cuts through time to sort out exactly what's needed and by when. Thanks for your service.
October 1, 2021
Very friendly
Very friendly, great advice and top service. We will be coming back for all our pool needs.
September 6, 2021
Good follow up to issues and regular…
Good follow up to issues and regular with standard maintenance visits
August 21, 2021
Advertisement
Very good service
July 1, 2021
Excellent service and team
Great team with quick response and support! Our pool has never looked so good
June 3, 2021
very happy with the service
May 31, 2021
Advertisement
Pool cleaner wasn’t working,so taken to…
Pool cleaner wasn’t working,so taken to Dural store to be looked at.It was taken apart and cleaned no issues found. No charge for this service ! Always happy with the service there.
January 21, 2021
Fantastic Service
John from swimart went above and beyond to help us fix a complex problem with our pool. We are very grateful for Swimarts expertise and dedication to customer service.
December 23, 2020
Advertisement
Replaced solar pump motor
Replaced solar pump motor - John is a beauty - not beautiful, bit craggy in fact but a great asset to the business.
Thanks
Peter Bower
December 18, 2020
John is very knowledgeable and friendly.
November 26, 2020
Seldom do I need to phone Swimart at…
Seldom do I need to phone Swimart at Dural because they do a regular monthly clean/chemical update of my pool as a standard regular service. The staff are courteous and know all about keeping pools as best as they can be, even if the pools are a bit dated.
November 9, 2020
Advertisement
i like how they solve your problems as…
i like how they solve your problems as you describe them. their experience is very comforting.
November 6, 2020
Great service and pool always clean
Great service and pool always clean. Thanks Guys.
November 5, 2020
Thanks John for your great service
October 17, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.