Swimart - Erindale Reviews 119

Bought a skimmer basket and within a month the bottom had broken away allowing leaves to get through. Thinking it may have been because I used a skimmer sock I went back and bought another without questioning it. Within another month the 2nd skimmer basket without a sock had the bottom ripped off also. The previous original basket had lasted around 10 years and only broke due to my leaving it out in the sun by mistake through winter when the pool was shut down, Swimart refused to refund for the obviously faulty product. They clearly don't stand by the equipment they sell. Very cheap after market version of the original product. They have obviously found a supplier where they can get cheap aftermarket rubbish and palm it off as being good equipment. Beware! Rippoffs selling very poor quality items with no return policy.

We have been using Swimart Erindale for our monthly pool service now for several years. They have never let us down and their pool techs are always friendly, reliable and trust worthy. They take the worry away, so we can just the pool. Well worth the money and we highly recommend them. K & J Qbyn

Great people, great service and great advice

Very happy with the service & help I received from Kat.

Staff are friendly, knowledgeable and keen to help sort out any issues.

Knowledgeable, friendly, professional service.
Thanks Cat.

Swimart Erindale have been nothing but helpful over the past year. Their customer service has been of the highest level during such a difficult time and made the world of difference to our pool.

Great team. Arrived promptly, did a fabulous job and left everything clean and sparkly.
Highly recommended.
Regards
Chris

Legends

Simple drop off and testing

Great customer service, didn’t push their own products and arranged a delivery at the same time as a quote that is being done for a solar blanket.

Shop local!

Friendly staff and great service, have good systems in place for Covid risks

Love the new water test reports

Worst people and service ever. Got a winter service and IF they turned up at all, the next day (no rain) it was GREEN! Other times charged me for service that NEVER happened - I have cameras. Run like the wind away from these charlatans - rude on the phone, rude in person, rubbish work when they do turn up - costs more to fix what they do!!! Cost me time and money, no apologies from them - they are the absolute worst and should not be allowed to trade!! Swimart is also a con-artist franchise that is after every $1 they can steal from people - absolute hate these people after what they did to our pool.

Swimart Erindale serviced my pool for a couple of years. I always found them to be helpful whilst being efficient and fair with pricing. Highly recommend using their regular servicing.

The service was quick and efficient. The new pool pump works beautifully.

Friendly service, knowledgeable on the products and answered all questions asked.