SwimSpace Reviews 

234
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I wish I had seen these reviews before ordering. Item not arrived. They do not answer the phone and do not respond to emails.

Rated 1 out of 5 stars

I am extremely disappointment by their customer service. The product bought was Vista XP Swim Mask, swimming goggles, after 1 use, the plastic became blurry and water leaks occurred, s... See more

Rated 1 out of 5 stars

Bought a pair of expensive goggles (£25) which broke after 3 uses. No answer to customer service email or phone, just rings and rings until you give up. Cynical business practices, and it looks like o... See more

Rated 1 out of 5 stars

I placed an order with SwimSpace back on the 30th November, on the 3rd December I got the dispatch confirmation email. However it is now the 20th December and still waiting for my order. I have tried... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Superb range of swimwear, wetsuits and goggles at the best prices. Free shipping over £30.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(234)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a pair of swimming goggles…

I ordered a pair of swimming goggles which were too small. I would like to return them but I was unable to get an answer on the phone, the message asked me to email. I did this last week and I have not received a reply.

August 25, 2020
Unprompted review
Rated 5 out of 5 stars

Great fit for a female face

Great fit for a female face - let no water in, didn't fog up, were comfortable and the tint enabled me to see when open water swimming in the sun.

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

Worst company ever!!! AVOID

Worst company ever!!!! Avoid! Ordered 3 swimsuits and was charged for 4. Then returned items and didn’t receive refunds for one of them that I sent back and didn’t get my money back for the item I was charged for and didn’t receive! I’ve rang numerous times and no answer. Also sent countless emails and been ignored. Don’t shop with this company only care about taking your money!

May 9, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look