First class service and stock availability. Treated myself to new goggles and a rucksack, and sought advice on hand paddles. The paddles suggested were not in stock but received a message as soon as t... See more
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It would have been 5 stars apart from the product (men’s swim jammers) sizing was far smaller than expected. As a result I had to exchange for the next size up and even they are a bit ‘snug’. I can’t... See more
Nothing but great things to say about Swimsport. They went above and beyond to help me out after being let down by 2 other swim shops. I love to support smaller family run businesses and the fact that... See more
First time ordering from Swimsport. The jammers came quickly but didn’t fit. The subsequent customer service was excellent in helping us exchange the item by finding us a similar pair in a bigger size... See more
Company details
Written by the company
Swimsport is a family run business providing a curated range of high performance swimwear, goggles, backpacks and training aids from the world's best brands such as Arena, Funky Trunks, Funkita and TYR.
Contact info
8 West Pasture Close, LS18 5PB, Leeds, United Kingdom
- 0113 360 9400
- info@swimsport.co.uk
- swimsport.co.uk
4.8
Excellent
202 reviews
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Don’t buy there without reading my experience
I need to exchange my product. There is no way to do this easily as with other sellers. Even if I wanted to return it. Swimsport don’t take any responsibility, check their website and policies before buying to them!
They give an address to return the package, no way to track it, no QR code, so bad :(
March 1, 2026
Unprompted review
Reply from Swimsport
I'm sorry to hear that you have had this experience Gabriela. We offer an easy and free way to exchange all "as new" items by contacting us via e-mail or phone. This provides a postage paid Tracked 48hr Royal Mail returns label.
We do not offer free returns but the details of our returns policy can be found on our website and our address for returns is included on all of our packing slips as well as the website. Customers who wish to return items can choose whichever postage they feel comfortable with.
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My order arrived on the day my beautiful cat died. I found a small bag of Haribo in with my order. It really lifted me. Such a small thoughtful thing thing but such a massive impact.
I cannot thank you enough for what that meant to me in that moment.
January 28, 2026
Great service and very quick to help…
Great service and very quick to help when needed.
Thank you Swimsport
January 27, 2026
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Excellent customer service.
Excellent customer service.
I purchased an Arena swimsuit for my Granddaughter and after wearing it twice part of the arena badge came off, I sent an email to customer service and it was dealt with straight away and a new suit was sent to us with in a week.
I would definitely purchase from this company again as well as great customer service they offer good prices and a quick delivery service.
December 14, 2025
Unprompted review
excellent customer experience
Website is easy to navigate and delivery was prompt. A small packet of sweets was included and "Many thanks" was hand written on the invoice by Lynsey. Made me smile.
December 5, 2025
Unprompted review
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Good service
Good service, product delivered promptly but only partially effective.
November 24, 2025
Reply from Swimsport
Thank you for your review and for your positive comments regarding our service and prompt delivery. We're sorry the Speedo anti-fog spray didn't met your expectations. We hope you'll shop again with Swimsport in the future.
Very prompt service
Very prompt service. Had to contact customer service and they were excellent, very quick response and helped with my query. Would highly recommend.
October 27, 2025
Brought as a birthday present for my…
Brought as a birthday present for my granddaughter.
She absolutely loves it.
October 28, 2025
Quality & delivery
Very impressed with the quality of the bag and the price was reasonable. Delivery was made within date
Excellent service
October 27, 2025
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Great product at a reasonable price
Great product at a reasonable price. Delivery was quick. Would definitely recommend.
October 27, 2025
Bought as a replacement bag for a family member. It was perfect.
Ordered online and delivery service prompt.
Bought for keen swimming member of the family. He was delighted as his previous swimming bag had worn out.
September 24, 2025
Great customer service & products
Great customer service & products. Sorted out an exchange quickly, would recommend
September 26, 2025
Great help and advice on sizing over…
Great help and advice on sizing over phone and when exchanging item. Item arrived quickly.
September 24, 2025
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Fantastic Service
Fantastic Service. Racesuit as described perfect condition and well packaged to protect item.
Fast dispatched and delivery thank you.
September 22, 2025
Unprompted review
Excellent experience
Excellent experience, really good product range with speedy efficient service!
Recommended by a parent at a swim club my son attends - these are now my number 1 place to go to for swimming stuff
#supportsmallbusinesses
September 5, 2025
Unprompted review
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