Swimstyle Reviews 

34
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

A very poor return system and customer support. They provide no information about returning items until the 30-day period has passed, at which point they apologise for no longer being able to accept t... See more

Rated 1 out of 5 stars

Awful! Doesn’t say when you order but returns are to China despite being a uk website and uk contact details. Tried to send items back but would only accept returns paid for by me with a tracking num... See more

Rated 1 out of 5 stars

If I could leave a minus score I would. Placed order on 10th Sept with 8-12 delivery slot, so should have arrived by 22nd at the latest. Still had not received delivery by 28th so contacted company w... See more

Rated 5 out of 5 stars

I recently purchased bathing suit from them and I am absolutely in love with it! It is particularly flattering for my shape. I wanted an inexpensive suit that was comfortable I could wear. The fit is... See more

Company details

  1. Swimwear Store
  2. Beach Clothing Store
  3. Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

Shop online for best price swimwear, bikinis, tankinis, monokinis and Cover-Ups. Free Shipping on all orders. Low Price Guarantee.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

34 reviews

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1-star

No history of asking for reviews

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1.7

All reviews

(34)

1 review in the last 12 months

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Rated 1 out of 5 stars

I am so sorry I couldn’t give a minus…

I am so sorry I couldn’t give a minus to this company I ordered my goods £60 worth on the 3rd January and I’m still waiting they won’t issue me a refund they are absolutely disgusting in their replies please please don’t order from them I’m contacting trading standards today

February 25, 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

I wish I had read the reviews for this company before making a purchase
. My goods never arrived and have had no success in getting a refund. I would strongly advise to NOT use this company.

January 28, 2021
Unprompted review
Rated 1 out of 5 stars

I echo what everyone else has said this…

I echo what everyone else has said this company shouldn't be allowed to trade, I wish I'd reviewed before i bought, after 5 months of chasing this sham of a company, PayPal got my money back for me. Always use PayPal where you can. Thanks to the reviewer that put that in their review or i would still be out of pocket.

December 5, 2020
Unprompted review
Rated 1 out of 5 stars

Appalling service

I ordered a swimsuit from this site on 10th July. The website mentioned that the item would be shipped in 15 days, so I was prepared for a wait... but it is now 18th August and still no sign of my order.

I e-mailed Swimstyle a week ago who initially responded with thanks for my patience and advised the order was still in transit and the status would be updated "once it arrived in the UK" (strange, given that the website is a .co.uk address and clearly wants users to believe it is UK-based...). I had heard nothing further by yesterday, so I e-mailed again politely requesting an update. I received a very unhelpful response which just stated they would check with the shipping company. When I again chased for an update following their checking with the shipping company, I received a rude and unhelpful one-line reply stating "They just said it will be updated soon".

Do not be fooled by the seemingly genuine website. I wish I had looked a little closer before placing my order as it is full of typos and photos sourced from other websites. I am now wholly convinced that I will never see my order and I very much doubt I will manage to secure a refund given the utterly laughable customer service I have received to date.

August 18, 2020
Unprompted review
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Rated 1 out of 5 stars

Scam

Scam. The item was not the correct size, badly stitched , poor quality. I have chased a return address ( that they say must be authorised by email) for a week . I guess I won't see any refund. Do not buy from here.

March 14, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!

Item ordered on 11th november and paid for 8-12 day delivery. Item finally came on 3rd december so i refused it and royal mail returned it to the sender. Tracking information states they received the items on 16th december and when i chased my refund on 19th december i was told the items hadnt been received!!. This is company is not who they appear to be, have no idea of customer service at all and are definately located in china not the UK as they try to appear to be. Do not use!!!!!!

December 19, 2019
Unprompted review
Rated 1 out of 5 stars

DISGUSTED WITH CUSTOMER SERVICE

If I could leave a minus score I would. Placed order on 10th Sept with 8-12 delivery slot, so should have arrived by 22nd at the latest. Still had not received delivery by 28th so contacted company who proceeded to send me tracking information which showed that it left China on 24th!!! NO apologies, NO earlier communication to explain delay, NO customer service. This will miss our scheduled departure for holidays even though I placed order plenty of time before we leave
. Disgusted. Will NEVER order again.

September 29, 2019
Unprompted review
Rated 1 out of 5 stars

Do NOT give this site your email…

Do NOT give this site your email address! Whether you buy something or not, they will send you emails almost every day. I have been appealing for MONTHS to have my email address removed from their list, to no avail.

August 17, 2019
Unprompted review
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Rated 1 out of 5 stars

Awful

Awful! Doesn’t say when you order but returns are to China despite being a uk website and uk contact details. Tried to send items back but would only accept returns paid for by me with a tracking number which was going to cost me £45!!! Instead I paid a cheaper postage but didn’t get tracking number and surprise surprise they never received my returns so wouldn’t refund! Luckily
Purchase was made via pupal so I managed to claim my money back. Customer service is really poor - only 1 email per day so took over a week to actually get returns address!!

August 27, 2018
Unprompted review
Rated 1 out of 5 stars

It’s a con. DONT USE

Please avoid. Not a legitimate company. Just taking money, no order will be processed. They’ve set up their company name very similar to an already established one (swimstyle.com).

August 5, 2018
Unprompted review
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