SwipeMetal Reviews 54

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I had contacted Swipe Metal and shared my vision and designs with them. They had designed a mock template swiftly and awaited my approval, there was a few minor OCD details that I needed fixing and th... See more

Rated 5 out of 5 stars

Swipe Metal took my plain, forgettable debit card and turned it into a genuine conversation starter. Their luxury metal cards are sleek, brilliantly designed, and feel just as premium as they look. Ev... See more

Rated 5 out of 5 stars

Throughout the process, the team kept me updated which offered peace of mind. Any questions were answered quickly. Once my card was collected, creating and shipping the new one took just a couple of... See more

Rated 5 out of 5 stars

The communication with Swipe Metal is brilliant less than 20 minutes after my order. The team were already speaking to me about my ideas and how to progress the order. They always respond t... See more

Company details

  1. Gift Shop

Written by the company

SwipeMetal is a UK specialist manufacturer of custom metal cards and metal bank card conversions, transforming ordinary plastic debit and credit cards into premium engraved metal cards. We design and produce fully functional contactless metal bank cards that work with existing bank accounts, ATMs and payment terminals. Our process transfers your original chip and NFC antenna into a precision-machined stainless steel, brass, carbon or gold metal card — meaning you keep your bank while upgrading the physical card itself. Unlike subscription “premium bank accounts”, SwipeMetal provides a one-time upgrade that replaces your plastic card with a permanent luxury alternative. Each design is created in-house by our design lab and laser engraved from scratch. We also manufacture NFC metal business cards and membership cards, used by networking professionals, clubs and luxury brands to share contact details digitally and create memorable first impressions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

54 reviews

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Rated 5 out of 5 stars

Good first time expericnce

This was my first time using this company my original design was not in stock so was able to get a suitable replacement once done the card was sent back quickly was in communication with the company via emai and was happy with my expirience

March 12, 2026
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Rated 5 out of 5 stars

Amazing company.

Amazing services, I have used SwipeMetal before and they have delivered on every occasion whether it be custom requests or more personal requests, service and communication is top tier on every end. I have never encountered a business whom communication is as crystal clear and direct as SwipeMetal. Products provided are also remarkable. They do their job very well.

Bravo and 10/10 establishment. I highly recommend them for all their services, you will be pleased.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great product and service

Throughout the process, the team kept me updated which offered peace of mind. Any questions were answered quickly. Once my card was collected, creating and shipping the new one took just a couple of days. The product and service were both great.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great stuff happy customer

The communication with Swipe Metal is brilliant less than 20 minutes after my order. The team were already speaking to me about my ideas and how to progress the order.

They always respond to emails. You never have to worry. Swipe Metal will always get back to you.

Their website is super helpful too. Loads of great information on there about how to start an order and the while process.

I will admit. I was scared sending my bank card. However they is nothing to worry about. Swipe Metal informed me when they received my bank card and sent me a tracking number when the card was ready.

At the end of the process. I got a lovely custom made bank card with the design I wanted. Plus it comes in a lovely box too.

Overall. Fantastic experience working with Swipe Metal. I would 100% recommend this company l.

February 12, 2026
Rated 5 out of 5 stars

Metal Santander Bank Card

This is the 1st time using this company and I must say the service was amazing and the process from start to finish was very easy and secure. I sent them my card on the Monday and the following Monday I was using it but with the admiring glances from the people I came into contact with regarding the nice look of the Metal card . So once again I would highly recommend this service.

February 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, great product, immaculate communication and a great all round experience.

Highly recommend and the product also looks amazing. I will be returning soon, thank you swipe metal.

December 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Exceeded expectations

I had contacted Swipe Metal and shared my vision and designs with them. They had designed a mock template swiftly and awaited my approval, there was a few minor OCD details that I needed fixing and they were ever so accommodating. I sent off my card patiently waiting and within a few days received my converted card. Was extremely happy with my card.

December 19, 2025
Rated 5 out of 5 stars

Exceptional Support for Our Strategic Project

We had the pleasure of working with Swipe Metal UK on the creation of membership cards for one of our strategic projects. The result was truly outstanding — the quality of their work exceeded our expectations. We particularly appreciated their flexibility and responsiveness throughout the process.

A special mention goes to Pawan, who managed our project with great professionalism and insight. He quickly understood the essence of our initiative and proactively proposed optimal solutions that perfectly met our needs.

Excellent service and an excellent final product. Highly recommended!

November 10, 2025
Rated 5 out of 5 stars

Worth the wait

Really happy with the quality of the card - it's definitely on the premium side. It did take over a week to get done which is longer than I expected, but to be fair they kept me updated. I was honestly impressed. It feels really solid, looks great, and works just like my normal card. Worth the wait in the end.

September 18, 2025
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Reply from SwipeMetal

Hi Sienna,

Thank you so much for your wonderful review - we’re delighted to hear you’re impressed with the quality and finish of your card.

We also appreciate your patience with the slightly longer lead time, which was due to a temporary backorder on our Matte Black cards (now fully resolved). It’s great to know the updates kept you reassured and that the final result was worth the wait.

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Rated 5 out of 5 stars

I purchased a metal card they…

I purchased a metal card they communicated very quickly and in a professional manner. I have actually received compliments and a great conversation starter I would recommend!

September 10, 2025
Unprompted review
Rated 2 out of 5 stars

Should have been great, but was anything but

So, here is a completely open and honest review of Swipe metal cards ..
As with everyone, I was a little dubious about sending my card though the post, but you can freeze it so no harm done.
Order placed on the 14th April... Royal Mail took a day longer than expected to deliver but the following day had a message to say my card was ready and was posted.
19th April card arrived, looked incredible and was chuffed with the whole process.... However... The card didn't work on either contactless or chip and pin. Tried it at 3 different stores, didn't work but my other card worked fine.
Contacted customer support, was told that they were very sorry, it's very rare but the only way to sort this is to cancel and order another card, then post it to them.
I had a holiday so caused a slight delay, however sent another card on my return, received the new one which took weeks and weeks this time, again.... Didn't work!
I was assured if I sent another card it would work, was about to give up but thought I would try one more time. This time, after them having the card for 2 weeks I was told there was an issue with the mag strip and needed to order and send yet another new card.
They did contact me, gave me a partial refund and convinced me to try 1 more time. I used a pre-approved postage label but apparently it got delivered to a mailbox that they can no longer access, so this time I completely gave up.
Shortly after this, 2 off my cards turned up at the house, returned by Royal Mail as they were unable to be delivered, which meant I was lied to about the third card which I simply couldn't take.
Such a shame, card looks great, arrived quickly 1st time round and should have been a brilliant product. However in the end, it was months of back and forth, hassle with postage and constantly chasing refunds etc.
Currently, I have a blank card, no fitting tool and no intention of using it. 2 stars for the card quality, the rest was 1 star sadly!

April 14, 2025
Unprompted review
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Reply from SwipeMetal

Hi Shane,

Thank you for your honest feedback and also for your kind comments about the look and quality of the card - we really do appreciate that. We’re very sorry however that the service you received fell short, with delays, postage complications and the frustration this caused along the way. That is not the standard we want for any of our customers.

While a full refund was provided at the time, we know this doesn’t make up for the difficulties you faced. Our team will be reaching out to arrange an at-home production call using the base you’ve received, so you can securely transfer your card and finally enjoy the product as it was intended.

Thank you again for your patience, and we hope to restore your confidence in us.

Rated 3 out of 5 stars

Card was with scratches.I was promised…

Card was with scratches.I was promised that there would be contactless payment and i pay for this, but it wasnt there.Average company.

July 21, 2025
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Reply from SwipeMetal

Hi Ivan

We’re really sorry to hear your card wasn’t as you expected. Before sending, we take photos of every card and yours left us in perfect condition, so it’s possible any marks may have happened during transit. That said, we truly apologise if it arrived less than perfect. Please reach out to us to claim under the Warranty policy should this be needed.

We’ve also checked your order and it didn’t include the contactless upgrade - this is an optional feature at checkout and depends on the compatibility of the original card.

We take a lot of pride in the quality of our cards and the service we provide, and we’re always here if you have any questions or need help in the future.

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