Swissgrail Reviews 

I am sharing my experience to warn other potential customers to exercise extreme caution before making payments to this company.

When I bought from them, I got an email saying “4-9 day delivery”. That was on August 20th. Today is October 4th and my item hasn’t arrived yet. Why do they promise something they can’t meet by so much?

This is a chinese company pretending to be a swiss company from geneva. Very pool quality plastic strap that is worth $15, not the $1,500+ they charge. Strap is impossible to adjust without cutting off one end and the screws to keep the face on are so small that you can just pull the fact off. Do not recommend.

Complete rip off unethical. Ordered a watch, never came and had to beg to have it shipped. Finally got it, moisture built up, all fogged up, Viktor Alexander who runs the company said "Oh, I never sold you a watch, must be another company." DO NOT BUY FROM THIS COMPANY UNLESS YOU WANT TO GIVE YOUR MONEY AWAY.

They are scammers and liars. I'm sorry to say that I didn't read the reviews beforehand. Ordered a watch band there. Since the website was beautiful, I thought it would be a nice one—ordered a titanium band with stainless steel clasp. No. It came from China—the first red flag, since it was supposed to be 'Swiss'. Then, when I received it, I immediately knew that this band was actually from AliExpress or Temu—it did not look like titanium, it was more like cheap metal. So, I sent it back, and asked for a refund. Then the game started. The 'representative' who answered me was the mysterious Viktor Aleksander (yes, the guy supposedly has two Russian first names, one for the surname and one for the last name). He said to me that I'll get a FULL refund when they receive the return parcel—second red flag. So, I waited, there was silence. I wrote him after a month if he had received the band, even sent him a tracking number. The answer was no, he hadn't received it. Then I asked again after a few weeks. The answer was no, funnily yet again. Then again, and again, and again—a constant no. After few months of waiting, I sent a request to my postmaster, asking where the parcel is. So, our governmental post office tracked this parcel down in China. Some Chinese guy had received the band on January 6th, it was May 28th by that point, and he still lied about not getting it. Total scam—NEVER buy from them—you'll receive a $5 watch band after paying 40 times that, and never get your money back!

Scam, never got the band and the company will not pick up or reply to refund the $90. Rip off

Looks fantastic in the video, but it’s cheap chinese crap. Dropshipping.

the watch strap delivered, after 3 weeks, came directly from China. the band was too big for a watch 42, despite the message on the website. the ends do not fit in the watch, are sharp and damage clothing. returns procedure is very flawed. 10 emails, they keep you on the line. I should have consulted the reviews beforehand. ghost company, don't order or you will be robbed

Is scam don’t go here !

Unfortunately I didn't read the other two reviews before ordering.
I'm afraid this is a scam website.
On the website and when confirming the order they promise a fast delivery in 4-7 days. The reality is that delivery is approx. 5-6 weeks. It's a Dropshop company, so it's not their own products. Be careful shopping here.