Very personable service from the lads in sales. Would be good to offer a more bespoke service whereby purchasers could physically meet to build a vehicle rather than it all be done via email/phone ca... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very personable service from the lads in sales. Would be good to offer a more bespoke service whereby purchasers could physically meet to build a vehicle rather than it all be done via email/phone ca... See more
Company replied
Bought a superb second hand Ford Transit Van from Swiss Vans. Ashley Westcott was awesome. He helped convert a panel van, adding seats, privacy window and loads of sports kit. Extra's appeared without... See more
Company replied
This is the second VW Transporter I have bought through Swiss Vans. Order was very simple, the Wasp package selected with a few extra, extras. The waiting list was acceptable. I had to chase a few tim... See more
Company replied
Purchased a new transit custom hornet double cab. I dealt with Simon throughout the whole process, Simon always returned calls or e-mails promptly and kept me up to date with spec options being fit... See more
Company replied
At Swiss Vans Leasing, we specialise in Commercial Vehicle leasing solutions for businesses and individuals across the UK. With decades of experience in the van industry, our mission is to make acquiring the perfect vehicle simple, affordable, and completely tailored to your needs. We offer a wide range of flexible leasing options — including Business Contract Hire, Finance Lease, and Personal Leasing — giving our customers more choice and better control over their budgets. Whether you’re looking for a single van or a full fleet, our expert team will guide you through the process from quotation to delivery. Swiss Vans Leasing is part of Swiss Vans Ltd, one of the UK’s leading providers of custom and bespoke commercial vehicles. Our customers can choose from standard models or explore our exclusive WASP (Wheel and Styling Package) conversions, known for their standout design, improved road presence, and premium finish. Every van we supply is sourced from trusted manufacturers, prepared to the highest standards, and delivered nationwide. Our team prides itself on providing friendly support, honest advice, and fast turnaround times. We work hard to ensure your leasing experience is smooth, transparent, and great value — whether you’re upgrading your work vehicle, expanding your business, or starting fresh with a custom-built van. Explore our leasing offers, browse our latest vans, or speak to a specialist today. At Swiss Vans Leasing, we’re here to help you drive the van that’s perfect for your work, your style, and your budget.
31 Old Field Road, Bocam Park, CF35 5LJ, Pencoed, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is the second VW Transporter I have bought through Swiss Vans. Order was very simple, the Wasp package selected with a few extra, extras. The waiting list was acceptable. I had to chase a few times for more information on delivery, but to be fair we had now entered the lockdown periods! They got back to me when they knew anything. When it arrived which was only a couple of weeks late, we had a few issues with the Wasp kit being fitted (parts missing) but I was more than happy with the way I was looked after and given a few extra, extras for my patience. I have no hesitation recommending Swiss Vans

Reply from Swiss Vans Leasing
Great service from Swiss vans, particularly thanks to Cole who was excellent. Highly recommended.

Reply from Swiss Vans Leasing
A new van ordered and delivered in a decent time frame, beautiful van can't fault it thank you to Tom and the guys at Swiss Vans who made it all happen.

Reply from Swiss Vans Leasing
The best van buying experience I have had.
Dealing with Cole from Swiss Vans was incredibly slick and easy. It's been a hard time for the industry with all the delays and lack of parts but Swiss were always helpful and there for all my needs with excellent communication and customer service.
I'm delighted with my Ford custom with the Hornet body kit. A stunning van and expertly customised. 5*

Reply from Swiss Vans Leasing
Swissvans are at top of there game making sure the van you get is the best it can be the service is 10/10 thanks Swissvans

Reply from Swiss Vans Leasing
Have dealt with swiss for our last few purchases easy and helpful.

Reply from Swiss Vans Leasing
Ashley was absolutely amazing and will most definitely be using Swiss vans again.
It's an absolute minefield out there when you start looking for your first van especially as a small business owner. I went out to at least 6 different companies and none of them compared in price or in customer service to Swiss Vans. Greg was great from start to finish and kept me up to date with everything that was going on. I would highly recommend to anyone. Thanks guys. P.S. the new Ford Transit custom is awesome.
We had such a hassle free experience due to the expertise of our sales rep Mr Tom Jones who helped us and advised us every step of the process solving problems whenever they arose, The delivery was hassle free also the driver kept us up to date with times and whereabouts, all together I will recommend Swiss vans to my friends and coleagues, John Nisbet
Always a pleasure to do business with. Never had a problem.
Great service from start to finish. Ashley made the whole process easy as he was always prompt in replying to emails, helpful, very friendly and knowledgeable about van specs and optional extras.
I have now used Swiss vans for a second time and replaced the Vw transporter that i purchased from them 2 years with a new one.
Alex Borley, is always a pleasure to deal with and the service is superb.

Reply from Swiss Vans Leasing
Recently purchased a used van. Ashley dealt with my enquiry quickly and efficiently. Subsequent emails whilst sorting finance were on time and delivered all the right info.
In general I felt like I was being looked after and that Ashley was on the case for me. Good customer service is a rarity these days so it was refreshing to deal with Swiss vans.

Reply from Swiss Vans Leasing
We were recommended through a friend to use Swiss vans. I would just like to say a big Thankyou to Tom Jones who has been so helpful over the past 6x months answering all my questions on a weekly basis.. We are over the moon with our new VW Kombi Van and can’t wait to start our road trips… Keep up the great work guys.

Reply from Swiss Vans Leasing
Having recently purchased an (awesome) T6 Highline from Swiss Vans I can’t recommend this company highly enough!
Rhys was fantastic every step of the way from my initial call to his diligent follow-up after-sales (highly knowledgeable and refreshingly without spin or any pushy sales pitch)......
The van was like new - exactly as described, and lived up to their description, photos & walk-round video… also their custom WASP package is highly recommendable too; the hex leather seats are sublime! ;-D
Plus they even went above and beyond by replacing the 20” wheels & tyres with a brand new set at no expense spared - which shows an impressive level of attention to detail and first-class customer service.
By far and away the best (& easiest) car/van sales experience I’ve encountered.

Reply from Swiss Vans Leasing
Great customer service provided by Ashley and his team when choosing my van! Great choices, fast response and fast delivery too! Would highly recommend Swiss vans!

Reply from Swiss Vans Leasing
Great service from Ashley and all involved at Swiss Vans. Provided a competitive quote quickly and advised me on spec to suit my conversion plans.
Great communication throughout and the van arrived pretty much on time, despite loads of people buying direct through dealers experiencing horrendous delays with VW build availability. I wouldn’t hesitate to recommend Ashley to others (in fact have done so to two people in the last week already!).
Thanks for the great service!

Reply from Swiss Vans Leasing
Great Service from Swiss Vans.
Special mention to Ashley who I dealt with purchasing my vehicle.
Very professional from the first phone call we had to responding quickly to my emails etc
Nothing was to much trouble for Ash & he helped me with the upgrades to get the van looking exactly how I wanted it :-)
Picked van up 8 days after first enquiring about it.
Over the moon with the Transit Custom, been looking for one for a while & glad I choose Swiss Vans, will certainly be going back when I’m ready to upgrade in the future :-)
Thanks again.. A*****

Reply from Swiss Vans Leasing
cannot fault swiss vans or Ashley who I dealt with, great communication and quick to respond to any questions a had, all went smoothly. and as for the van, it's awesome thing, really stands out and catches people's eye, which is great for my business.
100% recommend to anyone wanting a van that's a bit special.

Reply from Swiss Vans Leasing
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.