Amazing customer service
Had an issue with a product we had brought. Emailed and received communication back the same day with a resolution. Fantastic customer service we received.
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Had an issue with a product we had brought. Emailed and received communication back the same day with a resolution. Fantastic customer service we received.
bought several tubs of swizles sweets at Christmas time from asda on a deal , but never actually opened them for months when I did open them up , there was no refresher bars or Parma violets in any of the 6 tubs, i contacted asda as that is were I purchased they told me to GET in touch with the company which I did , they never even bothered there shirt to reply to my email , so 6 tubs half full so 3 tubs lost , i really like swizzle sweets but this has very much hampered me buying from them
I bought two advent calendars for my children. Imagine their disappointment when on opening day number one, neither window had a sweetie in. (I covered by saying the ‘naughty elves’ must have stolen them).
I emailed Swizzles, they were very fast with their communication, super polite and today I received a huge sweetie box by way of compensation.
Very pleased with the customer service.
I’ve been trying to find a vegan retro sweet hamper for my fiancé for Xmas for absolutely ages and got so lucky when I stumbled on this! Delivery was really quick, ordering was really smooth and I love the fact you can add a personalised message inside! I’m sure my fiancé will be so pleased!
The selection of sweets are amazing and give me so much nostalgia from my childhood - can't wait to order again soon!
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