Ordered two dining chairs on Saturday evening. They were delivered on Tuesday. The driver helpfully brought them into the room and took the packaging away as advertised. The chairs are comfortable and... See more
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Reviews shaping this summary
Arrived in good time, drivers/ installers very courteous. The bottoms of the drawers had ‘slipped back’ and when pushed forward into the grooves, left a few gaps so hadn’t been cut straight, would h... See more
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Excellent service from time I ordered to actual delivery which was very reliable and efficient. The sofa looks great and colour is true to the free sample I requested. I would have given 5 stars exce... See more
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Very quick and easy process from ordering to delivery. Kept up to date with regular updates. Quick delivery of goods at times suitable to you, no long delivery times for items, eg 14 weeks etc, like y... See more
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Company details
About Swyft
Written by the company
At Swyft, we set out to change the way people buy and enjoy furniture. Tired of long lead times, awkward deliveries, and sofas that just won’t fit, we knew there had to be a better way. So we reimagined everything—from design to delivery—to make furniture that fits your life, not the other way around.
Our solution? Put a sofa in a box. Swyft pieces are delivered fast and largely flat-packed for easy access, with assembly in minutes with no tools. That means no more waiting weeks for delivery or struggling through narrow hallways and staircases.
But speed and convenience aren’t enough on their own. We care deeply about design, too. Swyft upholstered products are made with high-performance fabrics, durable materials, and a focus on comfort and longevity—because we believe furniture should be built to last.
Whether you're moving home, refreshing a room, or just ready for something better, Swyft is here to make furniture shopping smarter, faster, and a whole lot easier.
Welcome to the future of furniture.
Swyft - The future of furniture
Written by the company
- Furniture that fit into every home
- Looking for a sofa, bed or sofa bed? Our furniture is delivered in boxes, assembled by you in under 5 minutes.
Furniture, delivered to you, assembled in minutes.
We're confident this furniture is for you. We have a 100 day trial just to make sure.
At Swyft, we back every order with unbeatable guarantees for total peace of mind. Enjoy a 100-day free return policy, a 15-year frame guarantee, and stain-resistant, pet-friendly fabrics. Our furniture is built to last and designed for real life—delivered fast, assembled in minutes, and guaranteed to fit.
Shop with confidence, the Swyft way.
Contact info
London, United Kingdom
- 020 3488 4726
- support@swyfthome.com
- swyfthome.com
4.5
Excellent
5K reviews
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4 stars
4 stars, I wish that your team could have assembled the desk as it was far too heavy for me at 79 years old but the desk is great none the less.
March 22, 2026
Reply from Swyft
Hi Mr Cole,
Thank you so much for taking the time to leave us a 4‑star review, we really appreciate it. I’m very glad to hear that you’re enjoying your new desk.
I’m truly sorry to hear that the assembly was difficult, especially given the weight of the desk. You certainly shouldn’t have had to struggle with that on your own, and your feedback is completely understandable.
A manager will reach out to you shortly to discuss this further and ensure we support you in the best possible way.
Thank you again for your feedback and for choosing us, we really do appreciate it.
Best regards,
Thabani @ Swyft
Pricey, but absolutely worth it
I usually don’t trust websites where almost everything is constantly on sale, as it often makes me think of scam-type shops, but I’ve now placed three orders with Swyft (one sofa bed and two storage ottomans) and haven’t been disappointed.
Assembly is very simple, or not required at all, and the overall quality is excellent. We used the Model 08 Two-Seater Sofa Bed when we had family staying over, and with the addition of a topper, it was surprisingly comfortable, although still slightly firm.
I do think it’s a little on the expensive side, but it’s far better and more stylish than most sofa beds I've seen, so in my opinion, it’s still worth the money.
March 4, 2026
Reply from Swyft
Hi Kristina,
Thank you so much for taking the time to share such a thoughtful and detailed review, we truly appreciate it.
We completely understand your initial hesitation about frequent sales; it means a lot that you decided to give us a chance and have now placed three orders with us. We're delighted to hear that each experience has lived up to your expectations.
It’s great to know that you’ve found the assembly process simple and the quality consistently excellent. We’re especially happy that your Model 08 Two-Seater Sofa Bed worked well for your guests.
We appreciate your honest feedback on pricing too. While our aim is always to offer products that balance comfort, style, and durability, hearing that you feel the quality and design are worth the investment means the world to us.
Thank you again for trusting Swyft with your home.
Best regards,
Thabani @ Swyft
Good value and quality of product
Good value and quality of product. Next day delivery was amazing 👍
March 21, 2026
Reply from Swyft
Hi Adrian,
Thank you so much for your review!
We’re delighted to hear that you’re happy with the value and quality of your product. And we love that our next-day delivery hit the mark for you, that’s exactly the kind of smooth, speedy service we aim to provide.
If you ever need anything else or have any questions, we’re always here to help. Enjoy your new piece!
Best regards,
Thabani @ Swyft
Wrong size bed delivered
This is the third time I’m purchasing furniture from Swyft. Unfortunately, on this occassion, the wrong size bed was delivered. Needless to say, this caused us great deal of disruption and discomfort. I appreciate the team’s efforts in amending the issue by their prompt response however the delivery time was still 2 more weeks. I do hope that what we originally ordered will finally reach us!
March 18, 2026
Reply from Swyft
Good afternoon,
Thank you for sharing your experience.
I’m very sorry to hear about the disruption caused by the delivery. A manager is reviewing your case further and will be in touch with you today to discuss next steps.
We appreciate your patience in the meantime.
Best regards,
Jack @ Swyft
Great company
This compsny is super high standard company with its quality material usage in tbe products, logistics service and online support
March 21, 2026
Reply from Swyft
Hi Faith,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our product quality, logistics, and online support. Your feedback truly means a lot to us!
Best regards,
Thabani @ Swyft
Sofa Bed hasn’t lasted Two Years
Purchased a Swyft model 04 sofa bed in 2024 - slightly less than two years ago. The sofa bed is now caving into the centre. It has been used as a sofa bed fairly regularly and we have been told by John Lewis that this is why the sofa bed is now essentially unusable as a bed. The reason we spent £2000 (!!!) on a Swyft sofa bed was due to the pocket sprung mattress and the fact that it is supposedly high quality and well built. There is nothing on their website to state it should only be occasionally used as a bed.
For the sofa to not have even lasted two years is outrageous. I would certainly not recommend this product as either a sofa (uncomfortable) or a sofa bed. We have been using it with the mattress protector as well.
A waste of £2000, spend your money on an Ikea daybed instead. Much better value.
March 21, 2026
Unprompted review
Reply from Swyft
Hi Sophie,
We appreciate you sharing your experience. We're sorry to hear the sofa bed's quality hasn't met your expectations, especially given its regular use and the investment made.
A manager has already reached out to you by email so we can get this fully sorted for you as quickly as possible.
Best regards,
Thabani @ Swyft
Reply from Swyft
Hi Teresa,
Thank you so much for your positive feedback! We’re thrilled to hear that you’re happy with the product and the delivery. Your support means a lot to us, and we look forward to serving you again!
Best regards,
Thabani @ Swyft
Reply from Swyft
Hi John,
Thank you for your wonderful feedback! We’re delighted to hear that you found the product excellent, the value great, and the delivery service exceptional. We truly appreciate your support and look forward to serving you again!
Best regards,
Thabani @ Swyft
Trustworthy Company
Great website, easy to navigate. All the information needed re dimensions to ensure furniture readily available. Swatches of material, supplied free of charge and received very Easy to choose a convenient delivery time and plenty of confirmation and updates re delivery
March 21, 2026
Reply from Swyft
Hello there,
Thank you for your great review — we’re delighted to hear you found the website easy to navigate! And we're happy to know that the swatches were helpful!
Best wishes,
Jack @ Swyft
Excellent products and excellent…
Excellent products and excellent logistics. Highly recommend
March 18, 2026
Reply from Swyft
Hi Rupert,
Thanks for the positive review! We hope to hear from you again soon!
Best wishes,
Jack @ Swyft
Just pray that you don't need support
I originally ordered a couch, table, and a chair. The day of delivery, I suddenly received an email saying that "the customer was not home." I immediately called Swyft, who called the delivery company. They said they called the phone number and nobody answered - turned out my phone number was wrong in their system, unclear if it was my issue or theirs. The delivery company apparently couldn't be bothered to try ringing the doorbell.
They came the next day again. I had paid for the assembly, mostly because it included removal of the large boxes & trash, which is quite difficult in my area of London. They opened the 5 boxes, 3 for the couch, one for the table, and I believe the chair came with just some wrapping around it, no box. The third box of the couch was the wrong color, so the delivery team contacted Swyft, and took the incorrect box back. They shoved all the chair's padding into the box from the table, and refused to take it - saying the assembly only covered the couch, so they wouldn't be taking it.
Later that day, Swyft called me to reschedule the third part of the couch. Keep in mind, this box is partially made of wood, is quite large, and now completely filled with packing foam & other materials - this isn't just an amazon delivery box.
I believe it was a couple days until the delivery company could come out there with the correct piece of the couch. About 10 minutes before they arrived, I had received an email mentioning a schedule change, so I called Swyft, and they said it was an error. While on the phone they also assured me that the delivery team previously should have removed the table's box, and they'd contact the delivery company to guarantee it was removed during today's delivery. When the delivery team arrived, the pieces were correct, and they assembled the couch, as expected. They said they hadn't received any notification from Swyft to take the old box, so they wouldn't take it. They also said even if they had heard, they didn't have room in the truck.
A day goes by, and I realize - the way they arranged the cushions on the couch hadn't made it obvious at first, but I was missing cushions. Specifically one of the larger backrest ones. So I start looking at the cushions & pillows I do have, and all of them have zippers, but only one of them has the actual zipper pull, and only two of them move. The others seem like broken zippers.
So I contact Swyft to get new cushions sent. This time I sent an email. Didn't hear back for days, sent another, didn't hear back, sent another, nothing. I eventually called. They scheduled to send me out the missing cushion as well as replacement cushions. Couple days go by and the delivery team comes, with the one missing cushion and the replacement for one of the smaller pillows. And the smaller pillow's zipper also doesn't work. Nothing else.
So I sit here, almost a month later, with a visually correct couch, but pillows and cushions that don't have functioning zippers. Four visits and one driveby from the delivery team. I eventually removed the box + wood myself. Support gave me £50 refund, when they had sent the wrong color. But nothing else since then. The real slap in the face is that they have since then cut the price of the chair in half, listing it now for about £200.
March 2, 2026
Unprompted review
Reply from Swyft
Hi Andrew,
Thank you for taking the time to share such a detailed account of your experience, although we’re very sorry to hear it has been such a frustrating one. This is not the standard of service we aim to provide.
The White Glove service you selected should cover your entire order, including assembly and packaging removal, so we sincerely apologise that this was not carried out correctly. We will be raising this directly with our courier partner.
Regarding the contact details, these are taken directly from the information provided at checkout, and we’re sorry for any confusion this may have caused during delivery.
In terms of the cushions, you may notice zippers on the covers — these are used during the manufacturing process to ensure the filling is positioned correctly. They are not designed for regular use or removal, which is why they may not function as expected. They aren’t designed for removal at home, so the cushion stays perfectly fitted and comfy for you.
A manager is reviewing your case as a priority and will be in touch with you today to look into this further and discuss next steps.
Best wishes,
Jack @ Swyft
Great company and great product
Great company and great product. I bought a sofa bed, I was looked after by Swyft so well that I wish I had a need to buy another sofa! Mariana, Steve and Chris looked after me to ensure end to end service is personal and great. I have not had this experience in a long time from a company!
The sofa bed is well made and sturdy, its worth the investment in a proper sofa bed and I can recommend Swyft without any hesitation.
March 19, 2026
Unprompted review
Reply from Swyft
Hi Safiti,
Thank you so much for taking the time to share such an amazing review!
We’re thrilled to hear that you had a great experience with both our product and our team. It means a lot to know that Mariana, Steve, and Chris were able to provide the personal, end‑to‑end service we strive for.
We’re delighted that you’re enjoying your new sofa bed and that its quality and sturdiness have made it a worthwhile investment. Your recommendation truly means the world to us. If you ever do need another sofa in the future, we’ll be here and more than happy to assist!
Best regards,
Thabani @ Swyft
Easy order process
Easy order process, friendly and informative staff. Well presented London showroom.
March 16, 2026
Unprompted review
Reply from Swyft
Hi Johnny,
Thank you for taking the time to leave us such a positive review.
We’re very happy to hear you found ordering easy and that you enjoyed our Islington store!
Best wishes,
Jack @ Swyft
HEAVEN IN 3 BOXES
The guys who delivered my sofa were total legends. Brought it right in, unboxed, everything. As for the sofa, I LOVE it. The colour is SUBLIME (brick).
March 18, 2026
Reply from Swyft
Hi Bex,
Thanks for such a glowing review! And it's great to hear that the delivery crew provided such a good service, too - I'll pass that along!
Best wishes,
Jack @ Swyft
Great experience
Very easy to order, fast delivery and great quality. Really delighted with purchase. Special mention to the delivery team, easy to track order and phoned 15 minutes before delivery.
March 18, 2026
Reply from Swyft
Hi Helen,
Thank you for your lovely review!
We’re so glad to hear that ordering was easy, delivery was fast, and the product quality met your expectations. We’re especially happy that our delivery team made the experience smooth with clear tracking and a courtesy call before arrival. We truly appreciate your support and are delighted you’re pleased with your purchase!
Best regards,
Thabani @ Swyft
Excellent delivery service. Good quality
Excellent delivery service. Really pleased with model08 sofa bed. Good quality lovely green velvet which was exactly the same as sample swatch.
March 18, 2026
Reply from Swyft
Hi Kim,
We're delighted to hear that you're happy with your order. Thanks for the kind feedback. We hope to hear from you again soon!
Best wishes,
Jack @ Swyft
Quick assembly and really great…
Quick assembly and really great product, delivery guys were sound as well!!
March 18, 2026
Reply from Swyft
Hi Dan,
Thank you for taking the time to leave a review :)
We're happy you found the assembly quick and the product great! It's also good to know our delivery team made a positive impression.
Best wishes,
Lauren @ Swyft
Lovely furniture
Lovely furniture, super quick delivery (arrived within 48 hours), great delivery experience.
March 18, 2026
Reply from Swyft
Hi Karen,
Thank you for taking the time to leave a review.
It’s lovely to hear you’re pleased with the furniture and that everything arrived so quickly. We’re also really glad the delivery experience went smoothly.
Thanks again for sharing your feedback.
Best wishes,
Lauren @ Swyft
Everything went smoothly from ordering…
Everything went smoothly from ordering through to delivery. The delivery men were professional, punctual, polite and respectful.
March 18, 2026
Reply from Swyft
Hi there,
Thank you for taking the time to leave a review.
It’s great to hear everything went smoothly from ordering through to delivery. We’re really pleased the team were professional, punctual, and respectful on the day, that makes all the difference.
Thanks again for sharing your experience.
Best wishes,
Lauren @ Swyft
fast delivery and good communication
March 18, 2026
Reply from Swyft
Hi there,
Thank you for taking the time to leave a review.
It’s great to hear the delivery was quick and that the communication kept things clear along the way. We really appreciate you sharing your experience.
Best wishes,
Lauren @ Swyft
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