Syght Glass Reviews 

367
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the impressive range of stylish frames, noting that the delivered products are exceptionally well-made, sturdy, and offer incredible value for money. Many people also highlight the helpful online support team, which efficiently assists with complex prescriptions and swiftly resolves ordering issues in no time. However, some customers also noted experiencing frustrating delivery delays, with a few individuals waiting extended periods or never receiving their packages at all. A small group of reviewers additionally mentioned receiving incorrect or slightly damaged items that required further assistance to resolve.

What people talk about most

Product

Customers had positive experiences with product, noting that the frames are comfortable, lightweight, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep satisfaction with their eyewear. Consumers... See more

Order

People report positive experiences with order, highlighting the straightforward and easy purchasing process.... See more

Customer service

Users describe positive interactions with customer_service, highlighting exceptional, fast, and friendly... See more

Price

Consumers find price to be a major highlight, consistently praising the affordability and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I didn't know about blue light glasses till my dad mentioned them and he's 30 years older than me. These glasses have made me less paranoid about the exposure of the risks of blue light and being pr... See more

Rated 5 out of 5 stars

Truly amazing sight has amazing deals on glasses comes quickly and are such sturdy frames! Great for mums with children who like to break them or pull them easily fit nicely on the face and genuinely... See more

Rated 5 out of 5 stars

This is my 3rd time ordering from Syght glasses due to the gorgeous new frames and wide variety of styles being uploaded on their website. I stare at screens all day and blue light glasses have reduc... See more

Rated 5 out of 5 stars

Syght Glass exceeded my expectations on all aspects of my first progressive lens eyewear purchase. The frames are exactly as shown on the site with correct dimensions. Quality hinges and material. The... See more


Company details

  1. #10 of 42 best companies in Glasses Store

Written by the company

Syght glass offers anti-blue ray computer & gaming glasses. We make the best Prescription/Non-Rx blue light blocking glasses. Our computer and gaming glasses are engineered to eliminate digital eye strain and headaches. Get rid of headaches,...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

367 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(367)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are an amazing company the staff…

They are an amazing company the staff are really friendly I made an error in my initial order and they did everything possible to help me out the staff member that helped me was named lead thank you for all the help you provided me

October 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible & lengthy experience!

Terrible. Took 3 weeks to arrive, and once they had - they were way more magnifying than my prescription, the lenses were so thick; like glaciers in 2004.
Lastly, looking through these glasses is impossible due to the motion sickness arousing crazy warp that happens at any movement of the head.
Look up how to return them because they are not correct or fit for purpose & they don't accept the return of prescription lenses even if they are wrong & they have the CHEEK to charge a $20 handling fee for the pleasure of me sending my own defective item back to them.
Best paid postie in the World right there.
Pay for it cheap, pay for it twice.
Avoid this.

October 9, 2025
Unprompted review
Syght Glass logo

Reply from Syght Glass

Dear Dan Reval,

Thank you for taking the time to share your feedback. Let us clarify a few points so everything is clear for you and for others reading this.

Your order was delivered within the standard timeframe for custom prescription glasses. The lenses you received were made exactly according to the prescription details provided in your order. After you reported an issue, our customer support team immediately reached out and requested a copy of your prescription so we could review and verify everything. However, we never received a response from you. Without that information, it isn’t possible for us to confirm whether there was any mismatch or to provide a suitable correction.

We’d like to emphasize that prescription glasses are custom-made items and therefore are not returnable — this is standard across the eyewear industry. However, we always make exceptions and go above and beyond to ensure customer satisfaction. We’ve already offered to resolve your issue without requiring you to return your current pair, which shows our genuine willingness to help.

We kindly ask you to please cooperate with our support team by sharing your prescription so we can review it and resolve the issue for you as quickly as possible.

Best regards,
Leaf
Customer Support Team
Syght Glass

Rated 5 out of 5 stars

This is my 4th order from them

This is my 4th order from them, because I got new prescription last week.
As I messed some numbers in my 3rd order, this time I reached to support before making orders.
The support very thoughtfully provided all information, and helped me to make the order.
Everything worked smoothly.
Now I'm eagerly waiting for new glasses to arrive. :)
I recommend this vendor!

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars ++++

Have made several orders with Syght Glass, glasses are perfect and customers service was exemplary, especially from Leaf who looked after all my enquiries efficiently and was very professional and friendly.

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service.

I placed my order and last minute realised the prescription was wrong (my wrong doing) I contacted them stressed about the situation and although my order was already made and due to be shipped, they got the glasses changed right away. Couldn’t ask for more.

September 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Recommended

Vente sérieuse, délais de livraison respecté, produit conforme.
Je recommande

Reliable sales, on-time delivery, product as described. I recommend it.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

migraines, blue glass

I suffer from migraines due to poor eye sensitivity to lifht. Working in IT, I have no choise but to spend a ling time in front of a screen. With Blue Glass glasses, I no longer have any migraines or disconfort, it's a total life-changer for me

September 8, 2025
Unprompted review
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Rated 1 out of 5 stars

No Package and NO refund

I didnt receive my package and now the company isnt communicating with me.
I spent around £35 and received absolutely nothing.
AVOID THIS SCAM!!

September 6, 2025
Unprompted review
Syght Glass logo

Reply from Syght Glass

Dear Kyle,

Thank you for taking the time to share your feedback. We truly appreciate your engagement and understand that delivery issues can be frustrating. We would like to clarify the situation so that it is clear to you and to others reading this review.

The initial delay was not due to any mistake on our part. The address provided for your order was incomplete, missing the street number, which meant the delivery team could not successfully deliver your package. When we asked for the correct details, the first street number provided was unfortunately incorrect, resulting in a second delivery attempt that also could not be completed.

Once we received the correct street number and an alternative address from you, we immediately sent a replacement package, which was successfully delivered within 6 days to the alternative address.

Customer satisfaction is always our top priority, and we are happy that we were able to resolve the issue and ensure your glasses reached you safely. We also sincerely appreciate your patience during this process, as accurate delivery information is essential for a smooth delivery experience.

Thank you again for your understanding, and we hope you enjoy your glasses!

Warm regards,
Leaf

Rated 5 out of 5 stars

Returning customer

I got more than one pair of blue light protection glasses and they work great to reduce eye strain from using screens!

August 12, 2025
Unprompted review
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Rated 5 out of 5 stars

The glasses are an absolute game…

The glasses are an absolute game changer, I cannot look at any screens for more than 20mins without getting eye strain or a headache. Not with these lenses they help me Soo much thanks again syght glasses

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air

I've worn glasses from a young child, from the minute I wake to when I close my eyes in bed, as my vision is shocking. Glasses are very important to me and I have very much paid the price for that by having been a loyal customer to a very well known high street optician, who has charged me hundreds of pounds for a pair of glasses with cheap frames for all these years. Even so I was reluctant to change as I didn't have faith in buying online. Well slap me with a wet kipper for not finding this "Amazing company" who has a Leaf too. How amazing is she!! This company with it's product range, price and how they deal with you puts the big boys to shame. My glasses thinned and delivered to my door in well thought out packaging with a screwdriver keyring and glasses strap all for £37, a fraction of the price I was paying, and the frame is better made too! In hindsight "Should have gone to SyghtGlass" 👍

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great range of products

Great range of products, easy to order and they are good quality. Customer service and delivery is also very good. Recommend definitely!

August 7, 2025
Unprompted review

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