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See what reviewers are saying

Rated 5 out of 5 stars

My most recent experience was a is a warranty replacement so not the original purchase. However, both were handled efficiently, smoothly and easy. SylvanSport supports their customers and does their... See more

Company replied

Rated 5 out of 5 stars

From the onset SS sales staff was considerate and helpful in us picking the package that would best serve our needs. They helped answer all our questions on towing, kayak rack systems and offered sugg... See more

Company replied

Rated 4 out of 5 stars

Last night of camping saw 80 to 90 mph winds. Trailer hardly wiggled, the GoZebo got tossed about with only one pole getting kinked, all others stayed normal, popup kitchen canopy pretty much destroy... See more

Company replied

Rated 5 out of 5 stars

Sylvan Sport makes a great tent camper in the Sport-Go. It is easy to tow while still getting great gas mileage. Sylvan Sport believes in great customer service and provides great customer technical... See more

Company replied

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Camping Store
  3. Outdoor Sports Store

Written by the company

Manufacturers of outdoor products including lightweight pop up campers and trailers. Includes company overview, products, dealers, testimonials, photo gallery, online store, blog.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

916 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Kayak Time!

Easy to put together and looks great!

July 9, 2023
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Reply from SylvanSport

Thank you so much for your feedback.

Rated 3 out of 5 stars

Shipping to Canada a killer

The parts arrived in good order and quickly. The problem eas with the carrier, FedEx. I live in Canada and their cross border fees are a killer. I paid an extra 50% on top of the purchase price to the carrier. I wish Sylvan would do a little research and offer options on shipping.

July 26, 2023
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Reply from SylvanSport

Thank you for your feedback. Your input has been shared with the team so that we can address these issues internally and improve our service.

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Rated 5 out of 5 stars

Speedy reply and action

Our request was responded to within a day to our satisfaction.

August 15, 2023
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Reply from SylvanSport

Thank you so much for your feedback.

Rated 5 out of 5 stars

The quality of product is good

The quality of product is good. But shipping fee is high. I didn’t get free delivery even when my order is more than $200.

July 10, 2023
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Reply from SylvanSport

Thank you for your feedback. Your input has been shared with the team so that we can address these issues internally and improve our service.

Rated 5 out of 5 stars

Florian made buying a kayak trailer easy

Florian made buying a kayak trailer easy and friendly.

August 3, 2023
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Reply from SylvanSport

Thank you so much for your feedback. We are super happy to hear that you enjoyed your experience with our company!

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Rated 5 out of 5 stars

Great service

I’ve ordered accessories and gear a number of times from Sylvansport.com Prompt delivery every time and goods always received in perfect condition. Will continue to order from site even with extra duties, delivery fees and exchange rate.

August 2, 2023
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Reply from SylvanSport

Thank you so much for your feedback. We are super happy to hear that you enjoyed your experience with our company!

Rated 5 out of 5 stars

Great Company and we Love Our Camp…

Great Company and we Love Our Camp Kitchen!! Quality Product and added to our camping experience!!

July 14, 2023
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Reply from SylvanSport

Thank you so much for your feedback. We are super happy to hear that you enjoyed your experience with our company!

Rated 5 out of 5 stars

Actually talking to a live person who…

Actually talking to a live person who was very knowledgeable about products and services!

July 31, 2023
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Reply from SylvanSport

Thank you so much for your feedback. We are super happy to hear that you enjoyed your experience with our company!

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Rated 5 out of 5 stars

Responded quickly and replaced my tent

Responded quickly and replaced my tent, defects can happen but it was nice that they responded so fast to correct the issue.

July 25, 2023
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Reply from SylvanSport

Thank you so much for your feedback. We are super happy to hear that you enjoyed your experience with our company!

Rated 5 out of 5 stars

Go Sylvan Sport!

Sylvan Sport stands behind their products! They made the difficult decision to replace recent tent designs which did not perform as expected. They are a responsible, class act business who is to be admired.
Love our GO!

July 25, 2023
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Reply from SylvanSport

Thank you so much for your feedback. We are super happy to hear that you enjoyed your experience with our company!

Rated 5 out of 5 stars

Superb to deal with

I have dealt with SylvanSport a couple of times since owning my GO. They are one of the best and most responsive customer services that i have ever dealt with. Even with this latest tent issue, they respond very quickly and honestly.

July 25, 2023
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Reply from SylvanSport

Thank you so much for your feedback. We are super happy to hear that you enjoyed your experience with our company!

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Rated 5 out of 5 stars

Sylvan has utmost integrity and great customer service

We appreciate Sylvan's responsive customer service but more importantly their integrity and that they honor their warranty without question.

July 25, 2023
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Reply from SylvanSport

Thank you so much for your feedback. We are super happy to hear that you enjoyed your experience with our company!

Rated 5 out of 5 stars

Very grateful for SylvanSport’s…

Very grateful for SylvanSport’s customer service, and for their integrity standing behind their products.

Highly recommend!!

July 25, 2023
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Reply from SylvanSport

Thank you so much for your feedback. We are super happy to hear that you enjoyed your experience with our company!

Rated 1 out of 5 stars

Nice product

July 25, 2023
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Reply from SylvanSport

Thank you for your feedback. Your input has been shared with the team so that we can address these issues internally and improve our service.

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