I spent a lot of money on this hosting…
I spent a lot of money on this hosting company, where I bought 6 personal cpanels, to the tune of 60 USD per month, installed all my own sites myself (tons of work, time and bandwidth), only to catch the owner of the hosting company, who claims to be an optician or ophthalmologist from Montreal, logging in to my websites to edit them!
He gave himself away because my poetry site is online and I never use the visual editor because it messes up the coding for foreign languages like Greek and Hebrew. I logged on to check something and to my surprise discovered that the visual editor had been activated. I challenged the web host about this, but he refused to answer - he didn't say a word, he didn't even deny it. I told him, my site is online, published, if you want to read it, you can read it online, why would you login to my desktop and turn on the visual editor? No reply. I still have to find the time to reinstall a clean version of the site, because the one that's there, having been ‘edited’ by him, can't be considered accurate.
I then caught him sabotaging another site. This one hadn't been published online yet. I'd logged on to write a new episode and create new AI images for it. I finished my work, attached the new page to the Episodes menu, downloaded an xml and a .wpress backup, and closed the site. The next day I logged in and found that the new page had disappeared. The very first draft without the new text, without the AI images, had replaced the finished work on the Episodes tab. I thought his servers might have had a problem and restored an incomplete backup. But no. Because I didn't attach the page to the Episodes tab until I had finished it. After a waste of my time that should have been used for writing, I found my correct page in the Revisions, and reactivated it. He had simply accessed the revisions in my wordpress dashboard and activated the first version to make it look like my work had disappeared.
Today (after transferring my cpanel to the new host), I found a third site on which he did the ‘old revision’ trick. I had finished a long translation section, French-English in parallel columns. It had disappeared when I logged on today and I found again that someone had activated the old revision to eliminate the final good one.
I now, for the pleasure of the money I forked out to this guy (nearly $500 USD for 8 months), have to proofread every word of every personal web site I had hosted with Symbol, against the xml backups I had downloaded on finishing each new page or post. I have moved out of Symbol and would never go back.
On another note, he had rigged the Softaculous app to force updates to wordpress, to plugins and themes, behind the back of the site owner, without your permission. A forced update can just as well break a wordpress web site as much as a hacker with malware. This is not my idea of a respectful web host.