Symmetrye Reviews 

42
•
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could give them a zero I would . Absolutely appalling company. My items haven't arrived and they are trying to still charge me for it . Stating it was my fault I put the wrong address on my order... See more

Rated 5 out of 5 stars

I lost a really pretty witch hat years ago and I've been looking for a replacement, though I am VERY picky. I saw this hat by chance and I fell in love with it after finding out it was a knit hat and... See more

Rated 1 out of 5 stars

Sleep patches - definitely do not work. I believe this is some type of scam. The patches stick to your arm, but that is about it. I went back to the Company but they could not be bothered and did no... See more

Rated 3 out of 5 stars

I ordered a Pilates bar which i saw from an ad on Facebook, it was on offer and was the cheapest around when looking at other providers, i placed the order and their website stated I c... See more

Company details

  1. Clothing Store

Written by the company

At symmetrye.com we love every passion and interest on Earth because it is a reference to your UNIQUENESS. And to spread exactly that...is our core vision:


Contact info

2.0

Poor

TrustScore 2 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(42)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

You must avoid this company at all…

You must avoid this company at all cost. Do not be fooled into using them. Also be aware that they sell via Klarna and Klarna will not step in to help when things go wrong! I have had the worst retail experience ever using Symmetrye. I wish I had done my research but I did not. If you have a problem with your order they WILL NOT help or assist with a return and will in fact give you every excuse not to return the item. Please note, this is a company that also operates and ships from China.

November 6, 2023
Unprompted review
Rated 1 out of 5 stars

Sleep patches

Sleep patches - definitely do not work. I believe this is some type of scam. The patches stick to your arm, but that is about it. I went back to the Company but they could not be bothered and did not wish to offer any form of refund despite on their site a page relating to returns and refunds. I have now opened a case with my credit card company to investigate further. I saw an advertisement on Facebook with great reviews, I was taken in. They made no difference or improvement to my wretched sleep pattern.

February 3, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don't waste your time or money with…

Don't waste your time or money with this lot! 4 months on and they refuse to give me a a refund. First heater broke, so poor quality. Second arrived cracked. They also tried to add an additional charge when purchased for no reason. Scam!

February 4, 2024
Unprompted review
Rated 1 out of 5 stars

Sleep patches should be called lack of!!

Bought the sleep patches as was hoping for some natural without taking tablets to help me sleep, 4 hours after applying patches was still wide awake and when I did eventually fall asleep I only slept for about 3 hours!! Avoid at all costs!!

January 30, 2024
Unprompted review
Rated 1 out of 5 stars

Sleep patches

Ordered sleep patches several days ago. Never arrived. This company is telling me to take it up with the vendor? I had no clue they are not liable. Also charged me 5 quid more on credit card than stated onmorder. Not impressed. I've asked for a full refund. BEWARE.

January 22, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered two of their plug in heaters…

I ordered two of their plug in heaters and they are bloody useless maybe ok in a room the size of a telephone box gave up and got a super one from Tesco for £17 and absolutely brilliant .can’t remember the date but it was a couple of months ago and after reading the reviews I wouldn’t buy a thing from them so BEWARE

November 3, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don't buy anything from here!

Don't buy anything from here!! They sent me a heater that doesn't work. After 5 days of messaging where they basically repeated that they were 'unable' to refund, wouldn't supply a return address and offered insulting level of 'compensation' I have involved the dispute team from my bank. DO NOT BUY FROM THIS SITE!!!!
In addition, they overcharged me initially. I noticed and contacted them. They refunded the overcharge very quickly, but this does not excuse the appallingly poor after sales service which is actually non existent. The company clearly has no intentions of refunding me for a defective item.

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

These Clark’s are just what I wanted

These Clark’s are just what I wanted! I bought them in black so they go with almost all of my clothes. They have a dressy look but comfort of flats. I especially love the look of the toe showing with longer slacks and long skirts. I feel well-dressed wearing them.

August 22, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

I lost a really pretty witch hat years…

I lost a really pretty witch hat years ago and I've been looking for a replacement, though I am VERY picky. I saw this hat by chance and I fell in love with it after finding out it was a knit hat and not just a novelty hat. It feels and looks like a hat you can just have at every moment and not just halloween! It completes my witch vibe and I think if my mom was alive she'd like it too.

August 7, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Awful scammers I have reported to Advertising Standards

Ongoing issue, have reported to both ASA & Facebook. Pilates bar not fit for purpose & skipping rope arrived with no rope just two handles.
DO NOT ORDER SCAMMERS OPERATING OUT OF CHINA.
I sent them screenshots of Facebook ads v what I had recieved. They then ghosted me. I only ordered as they accepted klarna, & had a good front with website & uk address, which now no longer exists. Have raised dispute with Klarna, then all of a sudden an email arrived to say here is the return address in China they want a tracked returns etcetera.
AVOID AVOID AVOID

September 2, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful! Do not order from these people.

Ordered a pilates bar as many people have below.

What was sent was a faulty/not fit for purpose product that they are refusing to allow me to return because, in their words, the product was ordered more than 15 days ago therefore they accept no liability.

September 5, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look