Symple Lending Reviews 7,582

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,544 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and ability to explain complex information clearly. Many people highlight the exceptional customer service, noting that representatives are patient, understanding, and make the overall process feel seamless and comfortable. The service provided is often described as efficient and effective, with consumers appreciating the personalized solutions and the support received. However, some customers also noted issues with the payment process, specifically regarding the fees and how monthly payments are allocated. A few people expressed dissatisfaction with the actual savings achieved and reported unexpected changes to their credit scores.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being respectful,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe their first-time experience as... See more

Service

Reviewers highlight positive aspects of service, consistently praising the knowledgeable, professional, and... See more

Payment

Users describe ambiguous interactions with payment. While some customers appreciate options like personal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My representative, Alan Rodriguez was great! He answered all my questions I had, went over everything in detail and once I decided about program, could finally feel like I had a plan in place and fel... See more

Company replied

Rated 5 out of 5 stars

I think Vincent went above & beyond on his customer service. He was very polite & helpful with every question. Its scary when stuck in a financial bind, but to have someone who understands & willing t... See more

Rated 5 out of 5 stars

I had the utmost pleasure of speaking with Keaton Moody today who is with Freedom Debt Consolidation. My experience with Keaton was so seamless, knowledge and very friendly. I felt like I had k... See more

Company replied

Rated 5 out of 5 stars

Jason made my experience great. His knowledge And professionalism exceeded itself. I was looking to get a collateral loan without a credit check cuz I tried two previous loan applications, both denied... See more

Company replied


Company details

  1. #11 of 254 best companies in Non-Bank Financial Service
  2. #7 of 182 best companies in Alternative Financial Service
  3. #3 of 38 best companies in Finance Broker
  4. #18 of 195 best companies in Financial Consultant
  5. #7 of 86 best companies in Loan Agency

Written by the company

Symple Lending is an innovative financial services company that is focused on providing solutions to consumers to reduce their debts. By creating an effective strategy to overcome the burden of being in debt, our goal is Symple. To provide peace of mind by advocating for consumers and guiding them through a path to becoming debt free with financial products that are Symple and transparent.


Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
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1-star

Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

KUDOs to Symple Lending

KUDOs to Symple Lending! Awesome platform!

April 21, 2026
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Reply from Symple Lending

Thank you for allowing Symple Lending to be a part of your financial journey!

Rated 5 out of 5 stars

Excellent service provided by a very…

Excellent service provided by a very knowledgeable individual. Answered all my question promptly and in a way that I understood. A definite asset to your organization.
Thank you.
Joseph M. Tabacheck Jr.

April 21, 2026
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Reply from Symple Lending

Thank you for your feedback! We’re glad to hear all of your questions were answered and that you felt supported throughout the process. We appreciate you choosing Symple Lending and are here if you need anything moving forward!

Rated 5 out of 5 stars

Mary was fantastic

Mary was fantastic, made things simple and easy with her clear and open communication!

April 21, 2026
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Reply from Symple Lending

We are glad that Mary provided such exceptional service; thank you for allowing Symple Lending to be a part of your financial journey! If you have any questions as you proceed with our services, do not hesitate to contact our team.

Rated 1 out of 5 stars

Absolutely lied to me

Absolutely lied to me. Spent nearly 2 hours going over things and setting everything up. You talk to an attorney with Trumbull law to finalize everything. That's when I figured out the scam. I SPECIFICALLY asked "Deonte", is this a plan where all my cards charge off and you guys try to negotiate a settlement? He said no it's not like that at all. IT ABSOLUTELY IS THAT. Attorney confirmed it. My accounts aren't past due, just looking to save some on the interest. This place is a SCAM

April 20, 2026
Rated 5 out of 5 stars

Ryan was personable,informative and…

Ryan was personable,informative and empathetic to my situation. He didn't make me feel guilty and was not condescending as a lot of financial professionals are

April 21, 2026
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Reply from Symple Lending

Thank you for your kind words. We’re glad Ryan created a comfortable, judgment-free experience while keeping things informative and supportive. That’s what we aim for at Symple Lending, and we’re always here for you whenever you need us.

Rated 5 out of 5 stars

Friendly

Friendly, very helpful.

April 21, 2026
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Reply from Symple Lending

Thank you for your kind words! We’re so glad to hear you had a great experience with our team. We truly care about our clients and appreciate your trust in Symple Lending!

Rated 5 out of 5 stars

Wonderful experience

You made the whole process very easy. You put my mind at ease and took my worry away! I'm excited to go through this process with you!!

April 21, 2026
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Reply from Symple Lending

We’re so happy to hear this process felt easy and brought you peace of mind. That’s exactly what we strive for at Symple Lending. Thank you for trusting us—we’re here for you every step of the way.

Rated 5 out of 5 stars

Easy easy

Easy easy. Quick and hassle free

April 21, 2026
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Reply from Symple Lending

Thank you for allowing Symple Lending to be a part of your financial journey!

Rated 5 out of 5 stars

Everything was explained to me in the most Simplest way!

Everything was explained to me in such a beautiful and Simple manner! I felt comfortable talking to Everyone! Michael Cleary
Xocchitl.. and Catherina! Now it all left to see how everything else's go!
Thank you
Everyone

April 21, 2026
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Reply from Symple Lending

Thank you for allowing Symple Lending to be a part of your financial journey! It's our goal to make every step of the process transparent and comfortable, and we're glad we could deliver that for you. If you ever have any further questions or need assistance, we're always here to help. Thank you for choosing Symple Lending!

Rated 5 out of 5 stars

Eileen was very kind and patience with…

Eileen was very kind and patience with me. She explained everything to me and made sure I understood v

April 21, 2026
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Reply from Symple Lending

We are delighted to hear about your great experience with Eileen! Making sure everything is clearly explained and that you feel supported every step of the way is what we strive for. Thank you for choosing Symple Lending!

Rated 5 out of 5 stars

Andrew was a wonderful and great person…

Andrew was a wonderful and great person to talk to. He was able to help me and lift some weight off my shoulders. He was very knowledgeable and polite, and he ensured I understood the information at every step of the process. You can tell he loves helping people. Excellent customer service!

April 21, 2026
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Reply from Symple Lending

Thank you for sharing your experience. We’re thrilled that Andrew provided such knowledgeable and caring support, ensuring you felt confident throughout. That level of service is what Symple Lending is all about—we’re always here if you need anything.

Rated 5 out of 5 stars

Le Pham was so direct in informing me…

Le Pham was so direct in informing me of all steps and instructions

He was a pleasure to work with in my decision

April 21, 2026
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Reply from Symple Lending

Thank you for your review! We’re so glad to hear Le Pham took the time to walk you through each step, explain where things stood, and make sure you fully understood the process. Providing clear, supportive guidance and answering questions along the way is exactly what we aim for. We appreciate your trust in Symple Lending!

Rated 5 out of 5 stars
Symple Lending logo

Reply from Symple Lending

We are glad that Richard provided such exceptional service; thank you for allowing Symple Lending to be a part of your financial journey! If you have any questions as you proceed with our services, do not hesitate to contact our team.

Rated 5 out of 5 stars

A nice change from hopeless to hopeful

I have had alot of things going wrong for me lately and it was really refreshing to have someone so empathetic to discuss my problems and situation with. She was very kind and patient and I really appreciate that in such a depressing situation. I am so grateful that she was the representative that I spoke with to help my financial recovery get started.

April 21, 2026
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Reply from Symple Lending

We truly appreciate you sharing this. It means a lot to know you felt understood and supported during a difficult time. At Symple Lending, we’re here to help you move forward with confidence—please reach out anytime.

Rated 5 out of 5 stars

Working with Kevin was very helpful for…helping me understand what I should do.uld do

Working with Kevin was very helpful for to realize how debt resolution solutions can improve my quality of life after dealing with so much debt for so long.

April 20, 2026
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Reply from Symple Lending

Thank you for your kind words. We truly care about finding the best financial solution for each of our clients, and we’re thrilled Kevin was able to support you. We appreciate your trust in Symple Lending.

Rated 5 out of 5 stars

Great customer service and friendly…

Great customer service and friendly people

April 21, 2026
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Reply from Symple Lending

Thank you for your kind words. We truly care about finding the best financial solution for each of our clients, and we’re thrilled our team was able to support you. We appreciate your trust in Symple Lending.

Rated 5 out of 5 stars

Kind and great at explaining

Kind and great at explaining

April 21, 2026
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Reply from Symple Lending

Thank you for the thoughtful feedback! We're happy to hear your experience was a positive one. Making sure everything is clearly explained and that you feel supported every step of the way is what we strive for. Thank you for choosing Symple Lending!

Rated 5 out of 5 stars

The Representatives were awesome

The Representatives were awesome. Lawren and Jasmine were very professional and patient. Will recommend this company to family and friends.

April 21, 2026
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Reply from Symple Lending

Thank you for your kind words! We’re so glad to hear you had a great experience with our team. We truly care about our clients and appreciate your trust in Symple Lending!

Rated 5 out of 5 stars

Very professional and positive.

Very professional and positive.

April 21, 2026
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Reply from Symple Lending

Thank you for your kind words! We’re so glad to hear you had a great experience with our team. We truly care about our clients and appreciate your trust in Symple Lending!

Rated 5 out of 5 stars

Awesome service

Awesome service, just took too long for this process. The agent was
Awesome

April 21, 2026
Symple Lending logo

Reply from Symple Lending

Thank you for your kind words. We truly care about finding the best financial solution for each of our clients, and we’re thrilled our team was able to support you. We appreciate your trust in Symple Lending.

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