Symprove Reviews 

11,575
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,576 reviews, reviewers overwhelmingly had a great experience with this company. Many customers report significant improvements in gut health, noting reduced bloating, discomfort, and IBS symptoms, which positively impacts their overall well-being. People consistently praise the product's effectiveness and quality, often describing its life-changing benefits. Consumers also appreciate the helpful and engaging staff, providing informative presentations and excellent service. However, some people were dissatisfied, reporting no noticeable improvements in their conditions even after consistent use. A few others experienced worsening symptoms, including increased discomfort or constipation.

What people talk about most

Product

Consumers find the product to be highly effective, with many reporting significant improvements in gut... See more

Quality

Users describe positive interactions with quality, often highlighting the product's effectiveness in... See more

User experience

Clients share positive opinions on user experience, with many reporting life-changing results and feeling... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, kind, and friendly.... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with some finding it excellent and convenient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bob Smith attended our Midwifery conference on Tuesday 14th July 2026. He explained the product in depth and I have come away feeling like I could discuss this product and it's benefits with our servi... See more

Company replied

Rated 5 out of 5 stars

This is the second time that I have used Symprove and I feel that it has really helped with my gut issues. I have found that getting older comes with problems and by taking Symprove I have managed to... See more

Company replied

Rated 5 out of 5 stars

I have been using symprove for over 20years. Basically when it started out. It has become a staple part of my supplements and o wouldn’t start my day without it! I love the different flavours how... See more

Company replied

Rated 5 out of 5 stars

I buythis Symprove regularly whenever I need my body to reboot and it really is rejuvenating. It’s one of the only very few probiotics that have evidence based data to prove that it works. The cust... See more

Company replied


Company details

  1. Vitamin and Supplements Store

About Symprove

Written by the company

Symprove is the award-winning gut supplement recommended by scientists and experts. Symprove is one powerful solution – our friendly bacteria are proven to reach your gut alive and active.

Alive
Our unique liquid solution keeps billions of friendly bacteria alive and active.

Survive
By fermenting our friendly bacteria, they are well prepared for your highly acidic stomach environment.

Thrive
Arriving alive and active, our friendly bacteria can get to work before they’re flushed away.

Easy to take:

  • While the science is complex, taking Symprove couldn’t be simpler.
  • Just one 70ml shot every morning.
  • No dairy, no gluten, no emulsifiers, no artificial colourings. Suitable for vegans.
  • Choose from Original, Mango & Passionfruit, Strawberry & Raspberry, or Pineapple — whichever helps you start your day your way.

94% of customers feel the difference in 12 weeks or less*

Written by the company

It’s time for a good gut feeling!
Find out why thousands of people are choosing to start their day with our powerful liquid solution. *According to a 2021 survey of 490 customers

Whoop - you get free delivery!

Can't wait to get started with us?

Order before 4pm (by phone or online) and we'll deliver totally free of charge to your doorstep. Visit symprove.com to find out about our flexible subscriptions.

Contact info

Fancy £20 off your next order?

Get £20 off when you refer your friends and family to Symprove

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(11,575)

1,520 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The product seems very good but when I…

The product seems very good but when I tried to cancel my subscription I haven't had any replies.
Today I contacted customer support and they were very helpful and friendly 29th June 2026

June 21, 2026
Unprompted review
Symprove logo

Reply from Symprove

Thank you for taking the time to leave this review, and we are sorry you have had a difficult experience attempting to cancel your subscription. You should be able to cancel a subscription online, or by contacting us. If you could provide your email address, we will investigate what happened to your original request.

Please do get in touch with our Customer Care team on 01252 413600 or support@symprove.com if you would like to discuss anything further and to ensure everything has been actioned appropriately. We would love to offer support.

Rated 1 out of 5 stars

I have tried and tried to order…

I have tried and tried to order symprove but your system s will not accept my card so how do I order your product which I would very much like to have so Help

April 22, 2026
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Reply from Symprove

Thank you for highlighting this issue to us. We have reviewed our system and there have not been reports of payment issues so this may be an isolated incident. We have a customer experience team who are on hand to help with fixing this type of issue.

A member of the team will be in touch shortly to offer support.

Rated 5 out of 5 stars

Introduced to Simprove by my daughter

Introduced to Simprove by my daughter. Now the whole family are buying this and we all say how good it is. Treating IBS bloating and indigestion.

April 21, 2026
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Reply from Symprove

Thank you for your kind feedback and we love to hear Symprove being part of the family now! It’s fantastic to hear that you’re enjoying the benefits of Symprove and we truly appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

This product is purchased for my…

This product is purchased for my daughter who has been using for a while and is absolutely reliant on the great results she has experienced from the word go.

We have recently needed to contact the company and have been delighted with the prompt response and resolution of our query. Excellent customer service and so polite and friendly too. Many thanks to Susie and Anne, you are amazing.

Would definitely recommend for both the product (the Pineapple flavour is brilliant) which we have on repeat order and customer service!

Well done Symprove!

June 18, 2026
Unprompted review
Symprove logo

Reply from Symprove

We are so pleased to hear your daughter is experiencing great results with our product! It's wonderful to know our customer service team provided prompt and polite assistance. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Thank you, Imogen

I had a video call with Imogen Wolsley to tell me more about Symprove. It was very interesting and informative, and Imogen was able to answer all of my questions in detail. I'm very much looking forward to trialling Symprove. Thanks a lot for your time and expertise, Imogen.

June 17, 2026
Unprompted review
Symprove logo

Reply from Symprove

It sounds like your call with our expert has helped to give you an understanding of how Symprove works. Thank you for your kind words and review.

Rated 5 out of 5 stars

Non delivery

My non delivery was very quickly dealt with and a replacement despatched immediately.

June 11, 2026
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Reply from Symprove

This is so lovely to hear — thank you for sharing your experience with Symprove! We are pleased you received excellent customer service.

Rated 3 out of 5 stars

I haven't noticed any difference so far…

I haven't noticed any difference so far so I cannot say if it's working or not.

I requested a change of flavour which hasn't happened. Hopefully next time I get a delivery it will.

April 17, 2026
Symprove logo

Reply from Symprove

Thank you for taking the time to leave this review, and we are sorry to hear you were not able to see the benefits you were hoping for.

It's understandable to feel disappointed if you're not seeing the desired improvements with Symprove. However, it's important to recognise that everyone's gut health journey is unique, and various external factors can influence the effectiveness of any supplement.

A member of our customer experience team will be in touch to offer more information and support.

Rated 4 out of 5 stars

It has really helped me as i have a…

It has really helped me as i have a Hiatal Hernia and get gastritis and bloating also Diviculitis , but i would love to carry on with it but a bit exspensive but thankyou

January 4, 2026
Symprove logo

Reply from Symprove

What a fantastic review to read! We’re delighted that Symprove is helping you and we really appreciate you sharing this.

We appreciate the price increase after our introductory offers can be harder to manage but we want to support you as much possible. We do have discounts and sale periods across the year so it is worth keeping an eye out for these if you would like to restart Symprove.

Rated 5 out of 5 stars

Works for me and made a difference

Symprove has definitely made a difference and I feel more energised.

April 18, 2026
Symprove logo

Reply from Symprove

It’s wonderful to hear that Symprove has been helping you. Thank you so much for your review.

Rated 4 out of 5 stars

Works for me, surprised!

Taking Symprove daily has improved my gut and how it reacts to food. The subscription is convenient, but, if you need, you can still bring forward or push back a delivery. Adding the daily bottles is easy too.
Symprove was recommended to me as I was always complaining about being bloated and sometimes windy. I was skeptical, but after a year I did order. After about 4-6 weeks I did notice a difference. I'm not always on the look out for a toilet so gives me more security and freedom.

January 4, 2026
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Reply from Symprove

We’re delighted to hear that Symprove is making a positive difference for you. Thank you so much for your lovely review and for sharing your experience with us. We wish you continued success on your journey.

Rated 5 out of 5 stars

Great product

Great product. Noticeable improvement after 4 weeks.

April 7, 2026
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Reply from Symprove

We're so pleased to hear you’ve experienced such positive benefits from taking Symprove and we wish you continued success as you carry on with your daily shot.

Rated 5 out of 5 stars

Great product

Great product, speedy delivery

January 4, 2026
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Reply from Symprove

Thank you for your fantastic review! We’re so glad we could exceed your expectations.

Rated 5 out of 5 stars

Professionals call with Imogen Wolsey

Professionals call with Imogen Wolsey. Interesting introduction to product and the research supporting it. Interesting to see the effect with long covid and Parkinson's. Will be trying for myself

June 17, 2026
Unprompted review
Symprove logo

Reply from Symprove

Thank you for your review of our presentation to Health Care Professionals. We hope that it has given you the confidence to recommend Symprove.

If you have any further questions, do not hesitate to get in touch with our team at support@symprove.com

Rated 5 out of 5 stars

Promising product

Looks to be a very promising product with concrete data to support their symptom control in multiple medical fields.
The presentation by Imogen Wolsey was very informative and professionally delivered, she also addressed our queries with confidence and assurance.
Looking forward to trialling the product personally before recommending it to friends/family and patients.

June 17, 2026
Unprompted review
Symprove logo

Reply from Symprove

Thank you for your review of our presentation to Health Care Professionals. We hope that it has given you the confidence to recommend Symprove.

If you have any further questions, do not hesitate to get in touch with our team at support@symprove.com

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