Synergy Dental Clinics Reviews 

3,491
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and dental teams are exceptionally welcoming, professional, and adept at putting nervous patients completely at ease during visits. People also appreciate the thorough and clear explanations of all procedures, ensuring they feel fully informed and confident about their care plans. However, some customers also noted frustrating issues with specific treatments, inconsistent results, or unexpected appointment delays. A few people experienced problems such as poorly fitting dental work, or felt entirely rushed during their short consultations. Visitors sharing these concerns mentioned feeling rushed by staff or dealing with outcomes that did not fully meet their expectations.

What people talk about most

Staff

People report positive experiences with staff, highlighting how welcoming, polite, and professional everyone... See more

Service

Customers had positive experiences with service, noting friendly and welcoming staff who made them feel... See more

Customer service

Users describe positive interactions with customer service, noting that staff are always helpful, kind, and... See more

User experience

Clients share positive opinions on user experience, describing the process as smooth, professional, and... See more

Product

Consumers have mixed feelings about the product, with many expressing great satisfaction and delight over... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I attended due to a very sensitive tooth which had got worse progressively over the past few days.I was given an X-ray and advised that the pain was due to an exposed nerve. The dentist suggested th... See more

Rated 5 out of 5 stars

I have recently had composite bonding done by Afzal and my entire treatment journey from start to finish has been fantastic. Every member of staff who dealt with me, even just on a phone call were ext... See more

Rated 5 out of 5 stars

I had a fantastic Invisalign experience with Dr. Kashif at Synergy Dental Bury. He was always professional, reassuring, and explained every step clearly. His attention to detail is unmatched and the w... See more

Rated 5 out of 5 stars

Recently just finished my Invisalign treatment with Dr. Zaman He has been nothing but professional and helpful all the way though my treatment too make sure I get the perfect smile He is always s... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Dental Implants Periodontist
  6. Teeth Whitening Service

Written by the company

Synergy is a leading Implants and Cosmetic, award-winning dental group in the north-west of England, boasting a plethora of bespoke cosmetic treatments. We use cutting-edge equipment and high-quality techniques, all of this while maintaining full transparency with costing and procedures. If you’re looking to straighten your teeth, replace or repair then you’re in luck. Free consultations for: Invisalign®, Dental Implants, Composite Bonding and Same Day Dental Implants. We are the highest provider of Straumann Dental Implant Solutions in the North-west of England, with over 4,000 dental implants placed in the last decade, with 100% success rate, when compared with other systems. Synergy is also a Diamond provider of Invisalign® Invisible Braces, with prices starting from £1,750 for 7 transparent Invisalign® aligners, teeth whitening and retainers. Covering most of the NW of England you’ll always find a dental clinic near you; Blackpool, Blackburn, Bolton, Bury, Chorley, Farnworth, Haslingden, Liverpool, Little Lever, Macclesfield, Oldham, Ormskirk, Preston, Birmingham, Burnley & Leyland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(3,491)

237 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

All on 4

All my life I have been insecure of my teeth, dentists gave me anxiety after a traumatic experience when I was younger which resulted me in loosing my front teeth after mis practice.

I can not thank Bilal enough, from day 1 he was super sweet, down to earth and reassuring made sure I was comfortable at all times and did an amazing job. Any questions or concerns was just a WhatsApp message away.

As for the staff the dentist assist (sorry didn’t catch her name) and Lauren on reception have always been really sweet and lovely I don’t feel anxious or scared and feel like they are all understanding none judgmental and really caring

Thank you so much

Haydn

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Absoultley brilliant

Absoultley brilliant. Sean was amazing and so accomodating. Phoned at 9AM and was in the dentist the same day at 4pm. No pressure, good advice and couldnt recommend more highly. The dentist who i believe was Nida was so informative. Honestly, super impressed and grateful. I dont leave reviews normally but felt i had too on this occassion. 5 stars

September 9, 2026
Unprompted review
Rated 1 out of 5 stars

I booked a consultation with Synergy…

I booked a consultation with Synergy Dental Care in Bolton and paid a deposit\. The practice cancelled my appointment on **7 July 2026**\.

I contacted them around **16 July** to request my deposit back and was told they would start the refund process\. After chasing the refund, I was subsequently told that they had not actually started processing it until **31 July**\.

I was initially told that the refund would take **28 days**\. When I chased again after 28 days had passed, I was then told it would take **28 working days** instead\.

That period has now also passed, and I still have not received my deposit\.

I emailed again yesterday asking for an update and have received no response\.

I understand that refunds can take time to process, but I find it very disappointing that the appointment was cancelled by the practice, I requested my money back promptly, and I am still waiting months later\.

**I would advise anyone paying a deposit to be aware of my experience and to make sure they understand the practice’s refund process before booking\.**

I am still waiting for my money to be returned and for Synergy Dental Care to provide a satisfactory explanation for the delay.

July 7, 2026
Unprompted review
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Rated 5 out of 5 stars

I had an initial consultation today

I had an initial consultation today, wow what an absolutely amazing service l had today. The dentist was very, very informative, a great dental plan organized and explained to me along with other options well done team great work

September 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Consultation

Had a consultation to establish a treatment plan
An extremely smooth, professional and thorough process
Highly recommended

August 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Review

Been for a bit if work now at the Blackpool Practice and:
•all the pricing has been fair
•Staff have been friendly/professional
•hygiene/cleanliness top notch
•Impressed with the system reminding patients of Times and Dates multiple times

Would recommend to others

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

4 new crowns

From initial consultation to the final polish of my porcelain crowns was amazing... A fabulous team that really listens to your concerns and puts all options available to you.. love my new crowns they look so good

August 22, 2026
Unprompted review
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Rated 5 out of 5 stars

a big big thank

Would like to say a big thank you to Dr Balal Salim and his team at lower swan lane for all the support and help that has been given to me over the last two years , a massive thank you for the patience and understanding for each and everyone in the team , no words can and say how much support I have been given nothing has been to much trouble from all the staff highly recommended by myself and husband

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

really good experience at synergy…

really good experience at synergy liverpool, everyone was so friendly and welcoming. the nurses were lovely and the dentist was super nice, helpful and explained everything really clearly. made the whole appointment feel really comfortable :)

August 19, 2026
Unprompted review

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