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Bupa Dental Care UK Reviews 

25,484
•
TrustScore 5 out of 5

4.8

Dentist
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Review summary

Created with AI, based on recent reviews

Evaluating 3,668 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often share that the staff and dental teams are exceptionally friendly, welcoming, and truly wonderful at putting nervous individuals completely at ease from the moment they arrive. People also appreciate the thorough and clear explanations provided throughout their dental procedures, making the entire visit remarkably smooth, professional, and deeply reassuring. Some reviewers were not happy with certain administrative aspects, communication challenges, and difficulties securing timely appointments for specific procedures. A few individuals experienced rushed visits where necessary treatments were postponed to separate dates or where they felt they lacked proper information regarding their care.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently warm,... See more

Service

People report overwhelmingly positive experiences with the dental service, praising the professional,... See more

Customer service

Users describe positive interactions with customer service, noting that the staff is very supportive and... See more

User experience

Clients share positive opinions on user experience, highlighting a welcoming and warm atmosphere from the... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent treatments and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very apprehensive before my appointment , the staff were very helpful over the telephone fixing me an appointment straight away, On arrival they were friendly and put me at ease. The Dentist M... See more

Rated 5 out of 5 stars

I go to Bupa Sevenoaks, where I see Naveed for dentistry matters and Aneta as my hygienist. I've been with both for years now and feel treated very fairly. Both impressively remember things I had ment... See more

Rated 5 out of 5 stars

Update from previous post 2 month ago as an extreme dental phobic Attended my extraction appt under light sedation, I was terrified, my blood pressure was high and wanted to run away. Jess t... See more

Rated 5 out of 5 stars

Dr Chris Siddons is an extremely experienced dental surgeon. I wouldn’t trust anyone else to do an implant for me. Oh - he’s very personable as well and explains things clearly.

Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service

Written by the company

Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.

Contact info

4.8

Excellent

TrustScore 5 out of 5

25K reviews

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4.8

All reviews

(25,484)

3,360 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

If you are looking for a great Dentist, look no further.

The Bupa Dentist in Herlington Peterborough is fantastic. All the team are friendly and efficient. Special mention has to go to Elvira and her assistant who made the visit much better by explaining each step and being friendly people. Would definitely recommend this practice to anybody needing a dentist

August 31, 2026
Unprompted review
Rated 4 out of 5 stars

tooth extraction

Booked for tooth extraction , being a person that takes warfarin i bled quite a lot but the dentist was very professional and kind and explained everything I could and couldn't do for 48hrs.i was very nervous but it all went well 100%

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great servis

Nice, clean environment, great service. All the employees are very, friendly, helpful and professional. I am always extremely satisfied and recommend.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! I signed up for this 3 months ago and they were quick enough to take the £40.50 a month. No policy number was provided and I have tried over and over to speak to completely useless customer service to get my policy number- which if you don’t have you can’t make a claim - funny that. Anyway I have just cancelled the direct debit and told them where to go. The service is a nightmare from start to finish - I suggest looking elsewhere as plenty other dental insurance out there - can’t be any worse than bupa

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

The treatment I had was implants

The treatment I had was implants. Radwan was throughout the whole procedure very patient and explained stage by stage clearly. I would recommend to any one who is a little anxious about having to have this procedure to take the plunge. I feel more confident and comfortable in myself. I have just had my 2 year check up and all is good.

September 15, 2025
Unprompted review

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