Bupa Dental Care UK Reviews 

25,457
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,668 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often share that the staff and dental teams are exceptionally friendly, welcoming, and truly wonderful at putting nervous individuals completely at ease from the moment they arrive. People also appreciate the thorough and clear explanations provided throughout their dental procedures, making the entire visit remarkably smooth, professional, and deeply reassuring. Some reviewers were not happy with certain administrative aspects, communication challenges, and difficulties securing timely appointments for specific procedures. A few individuals experienced rushed visits where necessary treatments were postponed to separate dates or where they felt they lacked proper information regarding their care.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently warm,... See more

Service

People report overwhelmingly positive experiences with the dental service, praising the professional,... See more

Customer service

Users describe positive interactions with customer service, noting that the staff is very supportive and... See more

User experience

Clients share positive opinions on user experience, highlighting a welcoming and warm atmosphere from the... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent treatments and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very apprehensive before my appointment , the staff were very helpful over the telephone fixing me an appointment straight away, On arrival they were friendly and put me at ease. The Dentist M... See more

Rated 5 out of 5 stars

I go to Bupa Sevenoaks, where I see Naveed for dentistry matters and Aneta as my hygienist. I've been with both for years now and feel treated very fairly. Both impressively remember things I had ment... See more

Rated 5 out of 5 stars

Update from previous post 2 month ago as an extreme dental phobic Attended my extraction appt under light sedation, I was terrified, my blood pressure was high and wanted to run away. Jess t... See more

Rated 5 out of 5 stars

Dr Chris Siddons is an extremely experienced dental surgeon. I wouldn’t trust anyone else to do an implant for me. Oh - he’s very personable as well and explains things clearly.


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service

Written by the company

Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.


Contact info

4.8

Excellent

TrustScore 5 out of 5

25K reviews

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No recent history of asking for reviews

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4.8

All reviews

(25,457)

3,345 reviews in the last 12 months

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Rated 5 out of 5 stars

The experience was FAULTLESS

The experience was smooth, efficient and hassle-free. Staff were friendly and considerate and everyone was professional. Excellent service. Felt very comfortable in the waiting room and clinic and dentist was honest, well-informed and reassuring. Really good experience.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Bupa Dental Practice Brigg

I was very apprehensive before my appointment , the staff were very helpful over the telephone fixing me an appointment straight away,
On arrival they were friendly and put me at ease. The Dentist Mr Marakis was wonderful explaining everything. Ten out of ten.

August 27, 2026
Unprompted review
Rated 2 out of 5 stars

I’ve been to Bupa Dental Care in Settle…

I’ve been to Bupa Dental Care in Settle twice, and unfortunately my experience has left me extremely disappointed.

At my most recent appointment, an X-ray was taken and I was told that I had a tooth infection. I was prescribed antibiotics and offered an extraction appointment around two weeks later if the antibiotics didn’t resolve the problem. I explained that I was frightened and concerned about the level of pain I was experiencing, but I left feeling that very little had been explained to me and that my concerns had not really been taken seriously.

By the following day, the pain had become so severe that I felt I had no choice but to seek treatment privately elsewhere. The difference in care was striking. The private dentist examined the tooth and removed a sharp area that had been left following the previous filling, describing the situation to me as essentially being like “walking around with a broken arm.” He also advised that, given the condition of the tooth, the pain was likely to become considerably worse if it was left untreated. He rearranged his schedule and extracted the tooth the following morning.

Although the dentist I saw at Bupa was pleasant, I found the overall approach to my situation haphazard, cold and lacking in reassurance, particularly when I had made it clear that I was frightened and in significant pain.

After this experience, I would not return to the practice, even for routine dental treatment. I have lost confidence in the standard of care I received and unfortunately could not recommend the practice to others

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Was nervous but no longer

I'm a very nervous patient but I needed my teeth cleaning. I rang dentist and had an appointment with William the hygienist. He was friendly and put me at ease after introducing me to his assistants. I am happy with the service and no longer nervous.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

First class and very professional

First class and very professional the minute I walked through the door
Staff are very warm caring and friendly
Jack puts his clients at ease he takes his time and explains everything he is doing
Would highly recommend this dental surgery

August 27, 2026
Unprompted review

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