Synergy EV Reviews 

231
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and highly knowledgeable staff who arrive promptly and complete installations with impressive efficiency. People consistently appreciate the clear communication and expert advice provided regarding the best EV charger options. Consumers also highlight the seamless app setup and thorough demonstrations explaining how everything works before departure. Reviewers note that workspaces are consistently left exceptionally clean, tidy, and entirely free of any packaging mess. Many buyers emphasize that these polite engineers go above and beyond to guarantee complete customer satisfaction. Every person expressing an opinion describes a smooth, hassle-free process from the initial office call to final completion.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting punctual and professional installers who... See more

User experience

Customers consistently note positive experiences with user experience from start to finish. Consumers... See more

Application

Clients share positive opinions on app functionality and support. Reviewers consistently mention that staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lewis your engineer made a fantastic job today, he was polite and his work was efficient thorough throughout, clean and tidy up afterwards would highly recommend, And would like him to come back t... See more

Rated 5 out of 5 stars

Lewis (Brand) fitted our Ohme kit today. Arrived at time agreed, very friendly & knowledgeable, great communication. Job done in 2 1/2 hours, including fixing an earthing problem in the kitchen. Helpe... See more

Rated 5 out of 5 stars

i had Lewis Brand install my OHME home pro today, what a great experiance, he was extremely polite, friendly, and professional.. super tidy, no cables or mess left behind, cleaned everything, very nea... See more

Rated 5 out of 5 stars

Robert installed our new EV charger and did a brilliant job. He was very professional, punctual, and friendly. The installation was carried out quickly and to a very high standard. Everything was left... See more


Company details

  1. Electrical Installation Service
  2. Electrician

Written by the company

Synergy EV are a family run electric car charger installation company based in the south east serving all of Kent, Surrey and London.


Contact info

5.0

Excellent

TrustScore 5 out of 5

231 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(231)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Ed was incredibly knowledgeable and helpful throughout the entire process. Everything was completed promptly and to a high standard. If you need someone to install, repair, or service your EV charger, this is the place to go!

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Had my Ohme charger installed by George…

Had my Ohme charger installed by George from synergy. From start to finish he kept me informed of the whole process. There was an issue with the charger needing to be reset due to no mobile connection. George contacted Ohme and made sure the charger was reset and ready to go. He is a real asset to synergy EV and provided excellent customer service which sadly these days is lacking. Well done George and thank you.

June 30, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Synergy EV 5 Star Experience

I can honestly say that Synergy EV are a company that are an absolute pleasure to deal with. From the start to the finish this company has exceeded all expectations. When using a company that's going to work in your home it is natural to have some questions and be a little apprehensive. When I called Synergy EV to ask some questions about the EV charger installation the company Director Luke was more than happy to answer any questions I had and dispelled all apprehension I had prior to the call. I can say he was well on the ball. On the day of the installation the team arrived and Steve and Charlie were absolutely superb. Professional, approachable and wanted to complete the installation to the highest standard, no rush job to install & get home at the expense of the standard of work.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Had George from synergyEV come and fit…

Had George from synergyEV come and fit my charger today. He was professional and went that extra mile to explain things to us during and after the install.
The company itself has been a pleasure to deal with and gave you that personal touch. It’s great that you can phone them and speak straight to a human.
Thanks synergyEV , thanks George

April 7, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Steve and Charlie did a fantastic job…

Steve and Charlie did a fantastic job installing an Ohme car charger and all the electrical equipment. The work was carried out with very little disruption to our home, and looks very neat, especially taking into account the uneven walls they had to work on. They were both obviously skilled in their work, and provided me clear answers to all the questions I had for them.
They arrived on time, and spent nearly 4 hours doing all the work, leaving our home clean and tidy.
Thank you lads. And thank you for setting up the app for me as well.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely 100% spot on

Absolutely 100% spot on! I cannot recommend this company highly enough! 10/10 5☆☆☆☆☆. I had a bad experience with another company before using Synergy EV. Well chalk and cheese. Firstly Synergy EV called before they arrived for the servays, they actually then turned up at the agreed time and date. I then got the quote in a very timely fashion. Danny the installer (fantastic) a really nice, very knowledgeable guy. The same one who came an did the servay. Well he again turned up at 10:30 this morning for an 11am appointment. (Early) 👍 He has now left, just over three and a half hours later. Everything is working absolutely perfectly, a very nice clean tidy install of my new Ohme charger. I could not be happier. Unfortunately through no fault of the installer Danny the charger wallbox unit itself was actually faulty. Danny got another one from the van, installed that one and fully tested it. He wouldn't leave until I made sure it started the charge on my vehicle. He fully explained everything and answered every single question I sent his way. He showed me all the functions of the charger and the app and he helped me set up my tariff etc. I really could not have asked for a better service or a nicer guy to come and install it. Nothing was too much trouble nothing was a problem even when there was a problem with the unit itself. He also cleaned up after himself and more importantly he did a very good job! (I can be fussy) I genuinely would now 100% recommend SynergyEV to anyone I knew that was considering an EV home charger. From start to finish the whole process was so easy. Nothing was to much trouble for them. Thank you again guys! I really do appreciate it and to Danny the installer 10 out of 10 mate thanks again very pleased with the job. 👍

March 10, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent job

Excellent neat job.Danny did a lovely job we were impressed with his skills and he was very pleasant and polite,he even swept up after himself!10/10

March 3, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

First-rate service from Danny and Charlie

Fantastic service from Danny and Charlie.
The EV charger installation was carried out efficiently and everything was very professional.
Special mention to Charlie for going beyond the call of duty to squeeze into our under-stair cupboard like a modern-day Harry Potter!

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Steve and Charlie - Outstanding

Earlier this month we had the team from Synergy EV come and install our Ohme charger. We were previously told by Synergy EV that the job would be bigger than normal - given that the electrical box for our house was under the stairs and that the cabling would need to go along the skirting board which might take up space in our narrow entrance hall, before being drilled through our expensive front door. The day of installation arrived and we were both apprehensive as without the EV charger we couldn't collect our new car which was waiting on collection. Steve and Charlie arrived on time to our house and could not have done a better job! They were just brilliant! Not only did they manage to find a route under our property so as to hide the entire cabling all together - but they did the whole job with such a positive, friendly attitude making the whole installation stress free! Their professional work and tidiness was excellent! I couldn't recommend them any more! I hope everyone that has an EV charger installed gets to deal with Steve and Charlie! Brilliant!

January 7, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look