Synergy EV Reviews 

231
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and highly knowledgeable staff who arrive promptly and complete installations with impressive efficiency. People consistently appreciate the clear communication and expert advice provided regarding the best EV charger options. Consumers also highlight the seamless app setup and thorough demonstrations explaining how everything works before departure. Reviewers note that workspaces are consistently left exceptionally clean, tidy, and entirely free of any packaging mess. Many buyers emphasize that these polite engineers go above and beyond to guarantee complete customer satisfaction. Every person expressing an opinion describes a smooth, hassle-free process from the initial office call to final completion.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting punctual and professional installers who... See more

User experience

Customers consistently note positive experiences with user experience from start to finish. Consumers... See more

Application

Clients share positive opinions on app functionality and support. Reviewers consistently mention that staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lewis your engineer made a fantastic job today, he was polite and his work was efficient thorough throughout, clean and tidy up afterwards would highly recommend, And would like him to come back t... See more

Rated 5 out of 5 stars

Lewis (Brand) fitted our Ohme kit today. Arrived at time agreed, very friendly & knowledgeable, great communication. Job done in 2 1/2 hours, including fixing an earthing problem in the kitchen. Helpe... See more

Rated 5 out of 5 stars

i had Lewis Brand install my OHME home pro today, what a great experiance, he was extremely polite, friendly, and professional.. super tidy, no cables or mess left behind, cleaned everything, very nea... See more

Rated 5 out of 5 stars

Robert installed our new EV charger and did a brilliant job. He was very professional, punctual, and friendly. The installation was carried out quickly and to a very high standard. Everything was left... See more


Company details

  1. Electrical Installation Service
  2. Electrician

Written by the company

Synergy EV are a family run electric car charger installation company based in the south east serving all of Kent, Surrey and London.


Contact info

5.0

Excellent

TrustScore 5 out of 5

231 reviews

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5.0

All reviews

(231)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Working EV charger installed within 17 days of 1st contact

Synergy were contracted by Ohme to install an EV charger at our house. The advance preparation was very detailed - I had to plot the route from our consumer unit to where I wanted the charger to be installed, and take photos and videos of the route. They came early (because they had had a cancellation earlier in the day) but phoned me to check, and waited outside until I returned home. The installation was very professional, took about 3 hours, he cleaned up thoroughly, and it all worked straight away - and has done so for 4 weeks now. Installation took place within 17 days of first contacting Ohme, which is very good in comparison to other companies

August 29, 2023
Unprompted review
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Reply from Synergy EV

Dear Mike, Thank you for taking the time to leave us a review - we really do appreciate it. We are happy your were pleased with our service

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Rated 5 out of 5 stars

Excellent communication

Excellent communication. Very professional and neat installation of the car charger.

September 21, 2023
Unprompted review
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Reply from Synergy EV

Thank You very much for taking the time to leave us a review. We are pleased that you are happy with your installation

Rated 5 out of 5 stars

Home EV charger

Joe came to install my EV charger at my house and we found that the charger lead wasn’t long so I changed the charger to suit my needs. Joe revisited late today and installed the charger and installed all the electrical components in a professional manner. I would highly recommend this company to install any EV charger.

September 21, 2023
Unprompted review
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Reply from Synergy EV

Hello Donald, Thank you so much for your amazing review, It means alot to us. We are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Brilliant EV charger installation

Great service right from the first call, all the way through the installation process. Made it so easy. Brilliant

September 8, 2023
Unprompted review
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Reply from Synergy EV

Hello, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Synergy EV installation

On 11/09, Synergy EV installed electric vehicle chargers at our location. The site survey was conducted by Richard, and the installation team included Jamie, Luke, and Jake.

The team was highly professional and efficient. They completed both the survey and installation quickly, without compromising on quality.

During the installation, Jamie, Luke, and Jake were extremely accommodating. They took the time to answer any questions I had and even worked past regular hours to ensure the charger was set up properly, effectively managing any challenges that came up.

I was impressed by their commitment and would highly recommend their services.

September 12, 2023
Unprompted review
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Reply from Synergy EV

Hi Monty, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

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Rated 5 out of 5 stars

Brilliant service

Brilliant service, rapid and efficient and extremely competitive on price!

August 29, 2023
Unprompted review
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Reply from Synergy EV

Hi Jean-Francois, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Really efficient & tidy

Really efficient. Kept everything tidy & was well explained. They even vacuumed the drive.
Top work by Jamie & Jake.

September 13, 2023
Unprompted review
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Reply from Synergy EV

Hi Steve, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Good work

Good work.

Nice engineers.

Tidied up after themselves

September 13, 2023
Unprompted review
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Reply from Synergy EV

Dear Sam, Thank you for taking the time to leave us a review - we are very pleased your happy with your installation

Rated 5 out of 5 stars

Car charger installation

Synergy installed a smart charger for our ev. Did a great job and communicated well. All neat and tidy. Unfortunately, the unit did not work as intended. The hardware manufacturer thought the problem was the software: the software people thought it was the installation. The only person to take ownership of the situation was Richard at Synergy. The unit was swapped within 3 days for a replacement. In addition, Richard told me that if this one plays up, he'll swap it for a different make. How refreshing to find a company that really puts the customer first. I can't recommend them highly enough.

September 2, 2023
Unprompted review
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Reply from Synergy EV

Hi Phil, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

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Rated 5 out of 5 stars

Outstanding EV Charger installation

Synergy EV were subcontracted by Go Zero to install an EV charger at my house - they were excellent! I would highly recommend them.
I was dreading doing this work as it all seemed too difficult. Joe came to inspect, it was a difficult layout but he came up with a simple, practical and very unobtrusive solution. Joe came back to do the installation and was highly professional, friendly and efficient. A pleasure to have around. We had one problem, of my own making, and he worked around it effortlessly. Tidied up and made good beyond the call of duty. The head office checked in with me during the lead up to the work so I also felt that they were very supportive, helpful and carried me through the process.

September 7, 2023
Unprompted review
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Reply from Synergy EV

Hi Mark, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Jaimie and Jake did an outstanding job

Jaimie and Jake did an outstanding job. Friendly, efficient and professional. We will certainly want to use them for other electrical jobs. They installed an EV charging unit we contracted through Bumblebee. The whole process was easy and we were kept informed throughout. We strongly recommend Synergy EV.

August 31, 2023
Unprompted review
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Reply from Synergy EV

Hi Rolando, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our boys :) Thank you, Synergy EV!

Rated 5 out of 5 stars

Excellent

Excellent. A quick response. A neat installation and it works well with the app.

July 12, 2023
Unprompted review
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Reply from Synergy EV

Hi John, Thank you so much for your amazing review, we are very happy that you had a good experience!! :) Thank you, Synergy EV!

Rated 5 out of 5 stars

I give these Synergy EV 5 stars plus

I give these Synergy EV 5 stars plus. There service was an experience to remember. The team was quick and very helpful, started earlier on the day of fitting the EV charger, I had a new fuse box fitted and an outside plug point too. The team I felt sorry for as it, was raining very hard outside the guys were soaked to the skin.one lad was cold shivering and the team still carried on working. Richard was helpful too. I would recommend this company 100% Thankyou Synergy EV

August 2, 2023
Unprompted review
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Reply from Synergy EV

Hi Keith, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to everyone in the office :) Thank you, Synergy EV!

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Rated 5 out of 5 stars

Synergy EV were very professional and…

Synergy EV were very professional and knowledgeable. Lovely people both on the phone and at fitting. Always returned calls and actually turned up when they said they would.
Cannot recommend highly enough.

August 16, 2023
Unprompted review
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Reply from Synergy EV

Hi Dawn, Thank you so much for your amazing review, we are very happy that you had a great experience!! Thank you, Synergy EV!

Rated 5 out of 5 stars

Great experience with Synergy EV install

Synergy EV installed my new charger at home. My first EV charger and was a very positive experience.

Synergy were very helpful over email with some questions I had.

Install day went without any issue and the installer was very neat.

Very happy and would recommend.

July 3, 2023
Unprompted review
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Reply from Synergy EV

Hi Tyler, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to everyone in the office :) Thank you, Synergy EV!

Rated 5 out of 5 stars

Choose these guys. You won't regret it.

Had a few issues with the actual charger, but Richard and the installation teams have been excellent throughout, even pushing for a replacement from the manufacturer. They haven't shirked their responsibilities one bit, so I am very happy to give them 5 stars. It's what you need from a company. Impeccable service even when things don't run smoothly.

August 17, 2023
Unprompted review
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Reply from Synergy EV

Hi Barry, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to everyone in the office :) Thank you, Synergy EV!

Rated 5 out of 5 stars

Stress free experience

Very competitive quote, extremely professional salesman who was as good as his word. Fitters kept me informed about arrival time and did a very good job leaving the house as tidy as they found it.
I feel confident in highly recommending this company to anyone requiring an EV socket.

August 14, 2023
Unprompted review
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Reply from Synergy EV

Hi Leigh, Thank you so much for your amazing review, we are very happy that you had a great experience!! :) Thank you, Synergy EV!

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Rated 5 out of 5 stars

Highly Recommend Synergy EV

Synergy EV is great company, I dealt with Charlotte and Stevie in the office throughout, they were courteous on the phone/email and the communication was brilliant. Luke came to have a look at the install initially as I had some queries about the cable route, plus I spoke to him on the phone a number of times with further queries. Luke answered all of my questions and was happy to help me, you can tell he cares about his customers. On the day of the install, Joe the electrician did a fantastic job, very neat and tidy, I was very impressed with the workmanship. Afterwards he took me through the charger app and expertly advised on how to use my new charger. I highly recommend Synergy EV and would definitely use them again, brilliant from start to finish, a very happy customer.

June 17, 2023
Unprompted review
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Reply from Synergy EV

Hi Daniel, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to everyone in the office :) Thank you, Synergy EV!

Rated 5 out of 5 stars

The whole experience from first talking…

The whole experience from first talking to Richard to having my charger fitted has been a real pleasure. Richard advised me which charger suited my requirements, the installers were very pleasant, quick and left the work area clean and tiny. I wouldn’t hesitate to recommend this company!!

June 24, 2023
Unprompted review
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Reply from Synergy EV

Hi Kevin, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our engineers Thank you, Synergy EV!

Rated 5 out of 5 stars

The installation was swift & very…

The installation was swift & very clean, no bother at all. Connecting 2 phones was more of a problem for us rather than the man who was installing, but bless him he was very patient.

May 15, 2023
Unprompted review
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Reply from Synergy EV

Hi Jill, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our engineers Thank you, Synergy EV!

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