synicalglobal.com Reviews 50

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers are really happy with this company. Customers consistently praise the exceptional quality of the products, noting that items always meet or exceed expectations and are often described as unique and high-tier. Many people appreciate the brand's commitment to delivering great designs and good value for the price, with some mentioning they have been loyal customers for years due to the consistent quality. However, some customers also noted significant issues with order fulfillment and delivery times, with many experiencing long delays, sometimes for several months. There are also mentions of slow response times to emails and, in some cases, a lack of communication regarding order status, leading to frustration for a portion of the customer base.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the professional quality, unique... See more

Order

People report ambiguous experiences with order fulfillment. Many customers express significant frustration... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers express frustration... See more

Response time

Reviewers highlight significant dissatisfaction with response times. Many customers report not receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I originally ordered some stuff back in June; I've waited for 6 months and haven't received anything. I then requested a refund on their Discord server over a month ago. Their staff told me I would... See more

Company replied

Rated 4 out of 5 stars

I’ve been buying synical since 2021 I genuinely love the brand they’re always dropping heat the only problem is the wait times but that’s not really the brands fault just the manufacturer but they’ve... See more

Rated 5 out of 5 stars

There's lots of complaints about the wait times, but it's always worth the wait. Best place to get help with an order would be their discord, team is always helpful and responsive. Every item from Syn... See more

Rated 5 out of 5 stars

Synical global is a brand I recently discovered last year and have been hooked on since. The quality of the clothes is top tier with more then fair prices. The main issue I see people complain about i... See more



Contact info

3.7

Average

TrustScore 3.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 41% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

glazing 1000

Fire clothing brand besides the previous drop shipping times, it’s fire quality and designs - Kenji

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

I’ve been waiting three months for my order

I’ve been waiting three months for my hoodie, and I still don’t know when it’s going to ship. They keep giving me a shipping date, but when that day arrives, they change it again. And the worst part is that they keep posting on Instagram saying they’re shipping all orders, even though they still haven’t shipped mine.

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service! I’ve contacted them multiple times since I ordered sweatpants for my son for almost $100 2 months ago. They charged my credit charge in August but have still not even shipped them. I tried reaching them by email and instagram. They told me and my son they were shipping out at the end of the week multiple times. This started 6weeks ago. They have stopped responding at all now. I even reported them to the SHOP app and they told me to contact SYNICAL. This company is a thief and needs to send my money back! I’m reporting them as fraudulent to my credit card. My son never received his September birthday gift!

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful DO NOT BUY!

Absolutely awful customer service. I placed an order for a pair of shorts and sweat pants. I received a green zipper hoodie instead. I emailed customer service and they asked me for my order number address and other info. I sent them all the information and provided images of the item I received. Then they did not reply for about SIX WEEKS. I emailed again asking if they were able to find the order and why they were taking so long. They replied and said that they were unable to find my order and asked for more information. They said that I never placed any orders with company. Even though I had provided images of the merchandise and the credit card receipt from the bank. They accused me of lying and refused to help me. My card was charged the price of two pairs of pants ($114) and I received a jacket worth $70. Absolutely outrageous.

June 7, 2025
Unprompted review
Rated 1 out of 5 stars

Never shipped and still waiting on refund. NEVER PURCHASE FROM HERE

I would give negative stars if I could. This company sucks so much NEVER buy from them. They simply never shipped out my package, and lied more than a dozen times of when my package would ship out. They kept me anticipating my package for OVER 4 MONTHS when my package was supposed to arrive in 2 weeks. They tried to cover up their lies by saying my package was pre order when they had literally sent me evidence of my order being under pre made stock. They are an extremely untrustworthy and dishonest company, don't trust what you see on social media because as soon as they take your money the customer service is horrible. Still waiting on my refund too.

August 2, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible experience so far

Horrible experience so far, customer service is vague. Been waiting on my order for months now. USPS has been “waiting” for the package since june 26th

July 17, 2025
Unprompted review
Rated 4 out of 5 stars

Jersey and Hat order

Ordered a Jersey and a hat both arrived in about 2 weeks from the USA to the Netherlands. I love the quality and fit of the Jersey and love the design of the hat my only comment is that the brim of the hat is a bit shorter than other hats from other brands. All in all I love the designs from synical and will be definitely be ordering again

March 13, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look