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3.5
Average
10 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Not support non working software
First they were selling on Codecanyon, bought a license but they decided to quit supporting it trough Envato Market. Recently I bought a new license trough there website but the code is not working well. Reached out 3 times but dindt get any reply. Even not on a support ticket. I would not recommend buying here.
March 9, 2026
Unprompted review
Good
The Guy who resolved my problem was very good and do it quickly. The problem was that for no reason my life token licence was not good any more.
December 18, 2024
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I recently had a great experience with…
I recently had a great experience with Sysbasics. I contacted their support team with a few concerns. They were very friendly and responded quickly and efficiently. I would definitely recommend them to anyone looking for reliable IT support.
November 6, 2024
Reply from Woomatrix
Thanks for your feedback.
Much Appreciated
I haven't got any replies about the bug…
I haven't got any replies about the bug I reported, please contact me
update : thanks for contacting me to fix the bug, hope there won't be next time nor wait for so long.
February 19, 2024
Reply from Woomatrix
Thanks for your feedback.
Much Appreciated
Couldn't download after payment
Couldn't download after payment, took days to respond or answer our complaint email. Took many emails for them to finally discover problem, bad service all round!
February 21, 2024
Reply from Woomatrix
Hello Kerrie ,
Your feedback and much appreciated and sorry for the inconvenience.
Feel free to contact us in future in case you need any help and i assure you will have better experience with us in future.
Best Regards
Amazing Plugins and Support
Sysbasics' free WordPress Plugins are fantastic, and their Pro versions are not only affordable but also packed with amazing features compared to other plugins. The support from Sysbasics has been consistently helpful. Would definitely purchase again.
January 3, 2024
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