Szuga Reviews 

3
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bakery
  2. also in
  3. Online Food Ordering Service

Written by the company

Szuga is an independent online microbakery specialising in freshly baked cookie boxes delivered across the UK. Discover our artisinal cookies, from indulgent classics to creative seasonal bakes, all handmade to order. We aim to go beyond the ordinary with imaginative flavour combinations and eye-catching aesthetics. Perfect as a thoughtful gift for cookie lovers or a delicious treat to enjoy all to yourself. We also make custom cakes and other sweet treats for special occasions. Everything is homemade and 100% vegan.


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(3)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Luscious cookies

Oh my! Each one of the six a delicious different taste. They are gorgeous to look at and sublime to eat! Hard to choose a favourite as they are all exquisite.

The website is easy to navigate and the cookies arrived on time and well packaged. I am ordering again!

November 3, 2026
Unprompted review
Szuga logo

Reply from Szuga

Wow what a beautiful review — you've made my day! Thank you for the kind words and the repeat order. You make the dream possible :)

Advertisement
Rated 5 out of 5 stars

These cookies are mind-blowing 🤩

These cookies are mind-blowing 🤩
My whole family has been raving about the mixed selection box, each one is a banger but Midnight Blues is phenomenal. Easy to order, great website experience. So exciting to see this micro bakery grow! I'll definitely be coming back for more.

October 16, 2026
Unprompted review
Szuga logo

Reply from Szuga

Thank you for the glowing review 🙏 the Midnight Blues is my favourite one too! Looking forward to baking more for you in the future.

Rated 5 out of 5 stars

I can’t recommend Szuga enough!

I can’t recommend Szuga enough!! Alice is so talented and couldn’t be more helpful during the ordering process. I did a big order for my 30th birthday party, and although I decided to go for a mix of her 6 main flavours she was happy to do something totally custom if I wanted. I think Suza birthday cookies might become an annual tradition!!

Having now been lucky enough to try each of her 6 main flavours I am finding it hard to pick a favourite because they are all SO tasty. While I love the classics, it’s great to have the more unique options in the mix too!!

October 24, 2026
Unprompted review
Szuga logo

Reply from Szuga

Thanks Megan! Delighted to be able to bake for the occasion. I hope it was an unforgettable night for you. Your order means a lot to my small business and there will always be space in my oven for your cookie needs 💖

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look