Had lots of questions before buying my x5 mobility scooter from Tsport. All my questions were answered almost immediately. Placed the order and delivery was as promised. We went on holiday to Bridling... See more
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Easy to order , had slight issue with PayPal overpaying but was dealt with straight away and refund given . Also had an issue with their choice of courier DHL seem unable to deliver to the correct... See more
Company replied
Delivery excellent - very fast Assembly - mixed. Had great difficulty removing the battery because of a bolt apparently for transit. Handbook - terrible. several important things not even mentione... See more
Company replied
Delivered ontime. A great little mobility scooter. It does hills way better than any other similar sized. Assembly needs a little practical aptitude, to fix minor issues from the Chinese factory ass... See more
Company details
Written by the company
Long Warranty, 24/7 Customer Service, Spare parts stock, 1-2 days delivery service. We keep a large stock of electric/mobility scooters, power equipment, GYM equipment as well as SUP paddle boards and accessories. Dear customers, if you see negative reviews here, then pay attention to the accounts from which they are left, only negative reviews are left from these accounts, so we can assume that they are fake and sponsored by unscrupulous competitors. If any problems arise with the order, we are always on the buyer’s side and solve the problem in accordance with the legislation on the protection of consumer rights of the UK.
Contact info
Unit 16, Fleets Industrial Estate, BH15 3SU, Poole, United Kingdom
- info@t-sport.co.uk
- t-sport.co.uk
Replied to 66% of negative reviews
Typically replies within 24 hours
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Had lots of questions before buying my…
Had lots of questions before buying my x5 mobility scooter from Tsport. All my questions were answered almost immediately. Placed the order and delivery was as promised. We went on holiday to Bridlington and have used the scooter for the first time.The performance of the scooter exceeded my expectations. Easy to transport and had really good performance,it dealt with the inclined access the seafront with ease.i would highly recommend Tsport as customer service is great and so is the x5 scooter
Brilliant firm
Very helpful very very fast deliverywell packed well brilliant service thankyou would definitely recommend
It doesn't work.
Fantastic service provided
Always there to help
Customer service was great before my purchase and after answering any questions I had quickly and made me feel important to them
Great scooter,love it
Still not received my order
Still not received my order to improve use any other delivery service

Reply from T-SPORT
Excellent scooter
Excellent scooter. Lightweight. Perfect for the wife to use. Great service. It arrived by courier the next day. Extremely well packaged. Great scooter.
From ordering to receiving
From ordering to receiving, the process was fantastic. The scooter is amazing, just what I needed, after dealing with a very problematic one with a remote control. Easy to use and lightweight enough to put into my car. Highly recommended, both the company and the scooter.
Great company to deal with first class products
Easy to deal with no fuss and fast delivery. Great back up service for there range of mobility scooters
Delivered very quick within 4days
Delivered very quick within 4days
The scooter is very sturdy which was a good plus
I’ve not used it outdoors yet but in the garden very good
Very good service
Company is so prompt and efficient.
Company's prompt and efficient delivery. Was so pleased. Would highly recommend this company. My scooter arrived the next day.
Speedy delivery and straight to my…
Speedy delivery and straight to my second floor apartment..
Excellent Service
Fast delivery, scooter was well packaged and has been very easy to use
Easy to order prompt delivery
Easy to order prompt delivery. Neat small scooter easy to assemble and use but not really had the chance to give it a good run yet
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