Will T3X scam me or is it just a misunderstanding?
Hello, I started trading with T3X after reading their terms and conditions, and things seem to be going well. I deposited some money and was able to withdraw it all. And so it went.
As trust built, I made a larger deposit (R$20,000) and traded for about 2-3 months, making a small profit.
After that, a never-ending nightmare began: waiting days or weeks for someone to respond to a ticket or pay me a withdrawal, under the guise of a "problem after the platform update." I waited for it to be resolved, only to have them wait weeks to review my documentation, which had already been shared before the so-called "update." This is outrageous in itself, but it gets worse.
After about a month, I requested three withdrawals of $200, which were paid out properly, but took three to four weeks to process.
However, they suddenly reduced my withdrawal limit to $50, which also took about a week to process. During this wait, they blocked my withdrawals, saying they needed to review my documentation AGAIN.
In other words, they are NOT following their terms and conditions, which state that I can withdraw all my money after trading at least double the deposited amount. They are not letting me withdraw the amount they claim to allow: $1,000 per day, $6,000 per week, $20,000 per month. They are not even paying me within 72 hours, which they claim is the maximum withdrawal period.
I'm trying to withdraw MY MONEY, not any profits, and they are turning it into a nightmare. I don't want to say they're a SCAM, but that's what they're making me believe, or at the very least, they're trying to make me lose my mind, so I can trade incorrectly and lose all my money.
I've opened several tickets, asking for a withdrawal limit increase, asking for a manager, asking for MY MONEY BACK, and they always give me the generic response that withdrawals are reviewed according to anti-money laundering rules. I told them I can PROVE my money is clean (from my salary), and they simply ignored me. Furthermore, their email address doesn't receive emails as it appears to be inactive, nor is there a phone number or chat where we can try to contact them.
Furthermore, it takes a LONG time for them to respond to tickets.
So, T3X, please do what you said in your terms and conditions: set my withdrawal limit to $1,000 per day and/or let me withdraw all my money back, and keep any profits I would have made.
If this isn't done by Friday, October 31, 2025, I will sue T3X and Vifsh Corp LLC, and I will also begin posting on ALL possible social media platforms what T3X is doing to its users.
If the situation is resolved and I can withdraw at least my investment (20,000 reais), I will come back here and let everyone know.