Tacho Agent Ltd. Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Logistics Service

Written by the company

- Tacho Agent is a specialist tachograph analysis consultancy based in the UK, with offices in London (South), Preston (North West) and Middlesbrough (North East). We provide a dedicated, manual analysis service for small to medium sized fleet operators utilising digital tachograph units within their vehicles. This may range from LGV and trailer combinations all the way up to fully articulated HGV’s with STGO plates. We work directly with Transport Managers as well as company owners and Directors, who all benefit from clear, transparent and timely insight into their digital tachograph data. - Our core service is monthly tachograph analysis. We examine driver card and vehicle unit data in detail, identifying infringements, highlighting compliance risks, and spotting patterns and trends across your fleet. Our reports cover company and driver infringement analysis, Drivers Hours Regulation analysis, driver key performance indicators, infringement history and percentages, and Working Time Regulation management — everything is presented in clear, concise language that gives you a genuine understanding of what happened, what should have happened, and what to do next. - We work with you through your existing transport management platform, extracting the raw data files and delivering thorough reporting on a monthly cycle. Whether you use remote downloads, self-downloads, or a combination of both, our process fits around your setup. - What sets Tacho Agent apart is our approach. We are an analysis consultancy, not a software provider. We don't simply generate automated reports — we manually review your data with expert eyes, providing the kind of detailed, human interpretation that software alone cannot deliver. Our goal is to help operators demonstrate the "continuous and effective management" of their fleet that the Traffic Commissioner and DVSA expect to see. - If you're looking for a tachograph analysis partner who brings genuine expertise, clear communication, and a focus on keeping your operation compliant, please get in touch with Tacho Agent.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Rated 5 out of 5 stars

Excellent service 5 star well deserved

Easy to deal with, prompt reports, and it keeps us on the right side of compliance. Exactly what a haulage firm needs without the cost of employing someone to do it in-house. Recommended.

March 19, 2026
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Reply from Tacho Agent Ltd.

Thanks Chris, really appreciate that. That's exactly what we aim for — making compliance straightforward and cost-effective, so it's great to hear that's how it's working for you. No need for the overhead of managing it in-house when we've got it covered. Thanks for the recommendation, and as always, we're here if you need anything.

Rated 5 out of 5 stars

Tacho agent review

Worked with Andy for a few years now and I recommend him highly.
Very attentive and personable and is always available for any issues.
His analysis is 10/10 and will contact me if there’s any issues that could be an issue going forward.
Highly recommend
Mark
Mixamate

March 26, 2026
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Reply from Tacho Agent Ltd.

Thanks Mark, that's a great review and really appreciated. I know Andy's really enjoyed and valued working with you over the years — having that long-standing relationship means he really gets to know your operation and can flag anything before it becomes a problem. He'll really appreciate the kind words, and we'll keep making sure you're looked after. Thanks again for the recommendation.

Rated 5 out of 5 stars

Does exactly what I need

The tacho analysis is straightforward and easy to understand whilst giving a great deal of insight into our company's transport operations and provides opportunities for improvement.
The analysis arrives promptly and there is always someone one the other end of the phone if I need additional support.

March 20, 2026
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Reply from Tacho Agent Ltd.

Thank you Robin, that's really kind of you to say. It's great to hear the reports are hitting the mark — we put a lot of thought into making the analysis clear and actionable, so it means a lot when clients tell us it's making a real difference to their operations. And you're right, we're always just a phone call away if you need us. Thanks for your continued trust in Tacho Agent.

Rated 5 out of 5 stars

GREAT SERVICE

March 19, 2026
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Reply from Tacho Agent Ltd.

Thank you — much appreciated! It's a pleasure working with you and the team. If there's ever anything else we can help with, you know where we are.

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Rated 5 out of 5 stars

Andy Gilbert from tachoagent was very…

Andy Gilbert from tachoagent was very efficient when installing the updated system he explained everything clearly and precisely
Would highly recommend their services to anyone

March 19, 2026
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Reply from Tacho Agent Ltd.

Thanks very much David, really appreciate you taking the time to leave a review. Glad Andy was able to get everything set up smoothly and explain it all clearly — that's exactly the experience we aim for. Don't hesitate to get in touch if you need anything going forward.

Rated 5 out of 5 stars

Excellent Service From a Great Company

Tacho Agent are a fantastic company, very professional and provide a great service. Andy is a pleasure to work with and always gives 100%.

March 18, 2026
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Reply from Tacho Agent Ltd.

Thanks Dave, that's brilliant to hear. We're lucky to work with great clients like yourself, and it makes the job easy when there's a good working relationship. I'll pass on the comment to Andy who will really appreciate that, and we'll keep giving 100%, as you'd expect!

Rated 5 out of 5 stars

Good guidance and a fantastic service

Good guidance and a fantastic service, very knowledgeable and by using this wonderful company we have peace of mind that we are running legal, very reassuring.

March 18, 2026
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Reply from Tacho Agent Ltd.

Thank you so much for the kind words. Peace of mind is exactly what we're here to provide — knowing your operations are compliant and running legally is so important, and it's great to hear that comes through in the service we deliver. Really appreciate your trust in us.

Rated 5 out of 5 stars

Great All-round Service

We always receive a great service from Andy and the team whether it be to do with our quarterly audits or simply technical help there is always a helping hand to get us through our business needs.
We would highly recommend any business to use their services to help with all tachograph requirements.

March 18, 2026
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Reply from Tacho Agent Ltd.

Thanks Kieran, that's a fantastic review and really means a lot to the whole team. Whether it's quarterly audits or a quick technical query, we want every client to feel properly supported — so it's great to hear that's your experience. Thanks for the recommendation too, we really value it.

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