Tactical24 Reviews 26

Unreliable business, lies, cheating, misleading. I returned the goods to their address, but they didn't accept them. The goods are at the post office. They don't communicate, they don't respond. It's an unreliable business, and don't buy anything from them!!! Avoid this store by a wide margin, they should be ashamed, but karma is free.
I am starting to address this matter with the relevant authorities.

the item i tried to buy was out of stock, so i had to cancel, but there are a lot of bad reviews that mention the support.
I don't think the support deserved all that hate....

They were really nice, and were able to solve the issue no problem. Probably one of the better ones ive seen.
I give it a 4/5 since the item was out of stock

Worst costumer support ever, my package came with trash inside to prevent the guns from rolling around, took almost 2 weeks to send the package and they were ghosts until I filed a complain on PayPal, if it wasn't for that they would just keep the money.
Buy in your countries stores or if you want a trustworthy website, buy at AirsoftYecla or Taiwangun.com, they always deliver and have good ratings.

(En anglais puis français.)

⚠️ BE CAREFUL, villainous seller ! ⚠️
This store is to be avoided at all costs.
I ordered boots for an amount of 130 euros. In the package, two feet of different sizes.
For several months, Tactical24 has been promising me that UPS then GLS will come and take back this defective equipment, but nothing has happened despite my countless reminders.
No refunds, no more answer.
I am thinking that Tactical24 knowingly defrauds its customers and sees me forced to initiate proceedings against it.

😡😡😡😡😡

⚠️ ATTENTION, vendeur crapuleux ! ⚠️
Évitez à tout pris Tactical24. Ce magasin est à fuir.
J'ai passé commande de bottes pour un montant de 130 euros. Dans le colis, deux pieds de tailles différentes.
Depuis plusieurs mois, Tactical24 me promet qu'UPS puis GLS viendra reprendre ce matériel défectueux, mais rien ne se passe malgré mes innombrables relances.
Aucun remboursement, plus aucune réponse.
J'en suis à penser que cette enseigne escroque sciemment ses clients et me vois forcé d'entamer une procédure à son encontre.

Well ordered and paid goods turned out to be not in stock by "mistake" and they offered me different stuff...

After my response that I am not interested in diffent stuff and I want my money back 0 response, after week if waiting and trying to comunicate with them (even phone number turned out to be non existing) I was forced to refund via PAYPAL...

I strongly discouridge you from paying any different way then by paypal...

Goods were ordered and paid, but never received. The company never responded to my numerous requests for reimbursement. Those were simply ignored. These people are probably both incompetent and dishonest. Avoid this merchant.
Reference: ORD23280; Date: October 22, 2021.

Buy some time ago goods from this seller: paper targets, ASG MXR18 rifle, BB-s. After receive package i noticed, that paper targets is missing. I send e-message to seller, seller took money back for those paper targets. When i start to train with rifle, i noticed, that bullets (BBs) fly to the right side of paper target: the reason why was that barrel inside handguard was pointed to the right side (wrong assemble). When i ask from seller, what we gonna do with this situation, seller give NO RESPONSE. Update: finally i got refund back, it was at 22 november 2022. Many thanks to the store employee Nina L., who checked that previously was no bank transfer.

Took my money a week ago. No shipping or indication what is happening. Don't reply to emails or their contact form. Looks like I will have to open a Paypal dispute to get my money back.

No answer to emails but fast shipping, fair price, ok for me.

Shipping was fast, they claimed 3-5 business days, mine shipped in just under 4. (From Austria to Estonia) Airsoft gun itself is great quality, and they also added in a mosfet for free, which was very nice. Good quality checks aswell for first shot fps, seems to match. 405 fps on average. All the specs match the ones claimed on their website. Would recommend!

So I'm updating this review now that my order has arrived.
shipping should take 3-5 days but took 15 days.
quality of the items is good.
communication with the company could be a lot better.
Probably the last time I ever use this company and I doubt I will recommend them to others.

I placed an order a week ago and on the website they claim orders ship within 24 hours of payment conformation, and order processing time to be 2-3 days. payment was confirmed on Monday and Friday I had to write to them and ask for shipping conformation, I didn't get any so on Monday I wrote to them again asking for conformation, again nothing. So I called the Tlf. on the invoice and the number is disconnected. Now I have a dispute open with PayPal to get my money back.