TAFECourses.com.au Reviews 

7,636
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the website easy to use, navigate, and understand, appreciating the straightforward process for finding information and applying for courses. Many highlighted the clarity of information and the quickness with which they could achieve their goals, often within minutes. The mobile-friendly layout was also a positive point for several users, making access convenient without needing a desktop computer. However, some people also felt that while the experience was decent, there is room for improvement to make it even better.

What people talk about most

User experience

Consumers find the user experience to be positive, consistently highlighting the ease of navigation and... See more

Website

Clients share positive opinions on the website, consistently praising its ease of use and navigation.... See more

Staff

Users describe ambiguous interactions with staff, with some customers reporting friendly and helpful staff... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just try to do the new course. I’m not sure yet. How much is good? Maybe I can tell you later about this service and thanks for that.

Rated 4 out of 5 stars

Easy to read lay out for mobile phone user. Nice not to have to start up the desk computer.


Company details

  1. Public & Local Services

Information provided by various external sources

TafeCourses.com.au collects the best TAFE and VET courses from Australia’s leading course providers, so you can compare them all in one place. You can easily select courses by subject, provider, level and location, or simply browse through our full collection to find the one that’s right for you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(7,636)

118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

the trainer was excellent

the trainer was excellent
only one glitch with support and to do with re-setting of peoples logins, due to my staff more so than to Hero HQ however, the login issue was a concern.
im happy to discuss

March 25, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Thanks for taking the time to leave a review!
We'll certainly take your feedback on board.
Cheers,
tafecourses.com.au

Advertisement
Rated 5 out of 5 stars

Very good service and response…

Very good service and response regarding my questions for the right course to submit my application for my enrolment.

March 22, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Thanks for your feedback, Daisy!
All the best with your future studies!
Cheers,
tafecourses.com.au

Rated 5 out of 5 stars

Easy to use

Review comments are useless when 5 stars given.

March 22, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Thanks for your feedback, Kelle!

Cheers,
tafecourses.com.au

Rated 1 out of 5 stars

All I want to do is enroll in a…

All I want to do is enroll in a government funded Diploma in HR, There are just too many of these automated things that just slow the process down. I want immediate results, not muck around. I need to enrol, I have completed my CERT IV in HR and want to move on... thats all I want

March 21, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Daniel,
We're sorry to hear about your experience. If you'd like to discuss anything further, please contact us at tafecourses.com.au/contact.
Cheers,
tafecourses.com.au

Rated 4 out of 5 stars

Helpful james

After having a call with james, I have never felt so sure on my education plan!! I feel less stressed out about my tafe diploma and about my future!

March 20, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Thanks for taking the time to leave a review!
We'll certainly take your feedback on board.
Cheers,
tafecourses.com.au

Advertisement
Rated 5 out of 5 stars

Great service and very quick response…

Great service and very quick response 👍🏼
I got consultant to contacted me ASAP after I sent my inquiry for more information about the course that I’m interested in. That’s really impressive. I would like to give that credit to Jordan for his hard work.👍🏼👍🏼👍🏼

March 20, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Thanks for taking the time to leave a review!

Cheers,
tafecourses.com.au

Rated 1 out of 5 stars

This site is NOT TAFE.

This site is NOT TAFE.
It's some kind of broker for private RTO providers, or a luring front for one RTO. You get no govt rebate/concession through them. You pay full price for courses. As previous reviewers have said, they use high-pressure tactics, try and keep you on the line until you sign a contract they immediately send through to you, and once you do, you only have a 5 day cooling off period - And forfeit $370 for 'admin fees' regardless of this period. By ACCC standards this site is misleading and taking money illegally (a provider can't keep any of your money during a cooling-off period). So BE WARNED: DON'T SIGN.

March 20, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Adam,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service


Rated 1 out of 5 stars

I can't review as I haven't yet heard…

I can't review as I haven't yet heard from use.

March 19, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Ashleigh,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below and share the details of your initial course enquiry including the course and provider name.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service


Rated 1 out of 5 stars

I didn't manage to get the information…

I didn't manage to get the information I after even I spoke with the related person via mobile. What a disappointed experience.

March 19, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Sophie,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below and share the details of your initial course enquiry including the course and provider name.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service


Advertisement
Rated 5 out of 5 stars

Great Customer Service

The follow up these guys gave on a training enquiry I had was excellent

March 19, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Thanks for reviewing us, Annita!
Cheers,
tafecourses.com.au

Rated 5 out of 5 stars

Great service

Staff was friendly and informative. Gave me the information I needed and extra. Helped me with areas I was unsure of.

March 18, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Thanks for reviewing us, Kimberly!
Cheers,
tafecourses.com.au

Advertisement
Rated 1 out of 5 stars

Would not give me the price…

Would not give me the cost of the course without me having to talk to someone who could provide me with the "payment options".

March 14, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Karen,
Thanks for taking the time to leave a review and we’re sorry to hear you feel that way.

Price is not displayed on all of our courses because in many cases the cost is dependent on a number of factors. In these situations, it’s best to get that information from a course adviser to ensure accuracy.

If you’d like to discuss anything further or receive additional clarification, please contact us through tafecourses.com.au/contact

Cheers,
tafecourses.com.au

Rated 3 out of 5 stars

I asked for all the information to be…emailed

I asked for all the information to be emailed to me as the company is going to pay for the course and someone rung. I really want a complete run down of the course to be able to show head office

March 14, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi June,

We're sorry to hear that. In this case, I would recommend getting in direct contact with your selected course provider so they can email you a copy of their course guide.

Cheers,
tafecourses.com.au

Rated 4 out of 5 stars

Feedback

I love how patiently they listen to my questions and answer my all questions .

March 13, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Thanks for reviewing us, Nadia!
Cheers,
tafecourses.com.au

Rated 1 out of 5 stars

It would have been actually helpful if…

It would have been actually helpful if you had of stated you were not Tafe NSW
Very very misleading

March 12, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Alison,

We're sorry to hear about your experience. Tafecourses.com.au is not a TAFE organisation, it is a website that provides available courses from other training organisations. If you'd like to discuss anything further, please contact us at tafecourses.com.au/contact.

Cheers,
Tafecourses.com.au

Advertisement
Rated 3 out of 5 stars

Never got the result I was after

Never got the result I was after, questions were not answered and not helpful with pricing.

March 11, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Ray,

Thanks for taking the time to leave a review and we’re sorry to hear you feel that way.

Price is not displayed on all of our courses because in many cases the cost is dependent on a number of factors. In these situations, it’s best to get that information from a course adviser to ensure accuracy.

If you’d like to discuss anything further or receive additional clarification, please contact us through tafecourses.com.au/contact
Cheers,
tafecourses.com.au

Rated 2 out of 5 stars

I was looking for a TAFE course and…

I was looking for a TAFE course and instead got directed to a over priced online company which I had never heard of, that engaged in high pressure sales tactics to sign up for one of it's expensive online courses.

March 10, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Giles,

Thanks for taking the time to leave a review and we're sorry to hear you're unhappy with the service you received.

We hope you'd consider giving us another chance. All the best with your future endeavours.

Cheers,
tafecourses.com.au

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look