Takeaway.com/belgium Reviews 17,009

TrustScore 3 out of 5

3.0

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Rated 4 out of 5 stars

I had a very disappointing experience with Takeaway. I placed and paid for an order worth around €30. I was at home the entire time, monitoring the app and waiting near the door when... See more

Rated 4 out of 5 stars

Guys, im asking you to plase tell your gelivery heroes to deiver food in good state. i love your services, and i appreciate it, but to be honest i dont like when my pizza is destroyed or shakes are ev... See more

Rated 1 out of 5 stars

Gone to complete shit since a recent change in the routing system took over the routing. Delivery times incredible inaccurate. Counts down to 1 minute a dozen of times just to go back up to 10 minutes... See more

Company replied

Rated 2 out of 5 stars

I call this site a fraud. About 10% of transactions fail using a voucher code thereby rendering the code invalid. Trying again says the code has already been used. No answer from support. Don’t use... See more

Company details

  1. Online Food Ordering Service

Written by the company

Contant bij bezorgen of online betalen met Bancontact-MisterCash, PayPal of creditcard
Prijsgarantie op alle gerechten!
Eten bestellen via de app
Bestellen bij 1500+ bezorgrestaurants met echte beoordelingen

Contact info

You should know

3.0

Average

TrustScore 3 out of 5

17K reviews

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Rated 1 out of 5 stars

Order never arrived

Ordered pizza through a restaurant (The Pizza Maker) I had tried before and it never arrived, even though it was supposedly out for delivery.

September 24, 2022
Takeaway.com/belgium logo

Reply from Takeaway.com/belgium

Dear Nada,

We are sorry to learn that your order did not go through as desired. You have received compensation from me in a separate e-mail.

We will pass this on so that this kind of situation does not happen in the future.

Thanks in advance and i wish you a nice day ! ^Elissa

Rated 5 out of 5 stars

C est super bon

September 24, 2022
Takeaway.com/belgium logo

Reply from Takeaway.com/belgium

Hi Jerome,

Nous vous remercions pour votre message, votre satisfaction est notre priorité ! :D

Une excellente soirée à vous ^Elissa

Rated 5 out of 5 stars

Delivery from Ciao Pizza…

I ordered three pizzas from Ciao Pizza in Nimy for delivery to Thieusies. The pizzas arrived within 30 minutes, the delivery driver was courteous, and the pizzas were warm.

September 9, 2022
Rated 1 out of 5 stars

The quality-price ratio is unjustified

The quality-price ratio is unjustified! The first and last order made with them. After a long wait, instead of a large pizza, I got at most a medium pizza, cold, with unmelted cheese on it, as well as an incomplete portion of chicken wings!

August 25, 2022
Rated 1 out of 5 stars

The food never arrived

The food never arrived, I requested that takeaway should give me my money back, which they refused to do. Very bad experience, I regret having paid in advance, because there is no guarantee that the food will arrive.

June 17, 2022
Unprompted review

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