Takeme Reviews 

On the night of December 22, I went from Plymouth to the bus station by taxi. It was raining. I was waiting at the gate with one suitcase and one backpack. The driver did not get out of the car. He asked me what I wanted to do with my suitcase. I told him I wanted to put it in the boot. He opened the boot automatically and stayed in the car. I put the suitcase in myself. In two minutes we arrived at the bus station. There it was the same: he opened the door but did not help me at all. I felt a bit bad about this, because I think taxi drivers are usually polite and helpful. I also find it upsetting that with a 100% fare they automatically took a 50% tip. I do not think it is fair that I cannot decide myself if I want to give a tip or not. To this driver, I would not have wanted to give anything.

Ordered a taxi from Sainsbury's. Got the call to say it had arrived but it was not there. Tried being put through to the driver to see where he was and he kept hanging up. Phoned the control desk and was told the driver had put me down as a no show because he apparently turned up and I was t there! The rude woman on the phone literally called me a liar.im disgusted by this. It's not the first issue I've had with this firm. Won't be using them again as I do not appreciate being called a liar

Estimated total cost at £50

Then took another £30 the following day. ?!!!

The last time I looked my home address and destination town 9 miles away had not moved !

The driver was 20 minutes late picking us up

Will not use or recommend in the future

Disgrace.

Brilliant service from Take Me Taxis Crewe. Our driver went above and beyond after a busy, gridlocked night in Manchester following a Co-op Live show. When we called, he gave us his mobile number so we could drop a pin, and he found a quieter spot to collect us safely and quickly. Really impressed with his effort and professionalism. Highly recommend!

Wouldnt even put 1 star so unreliable failed to pick my financee from work after we booked it hours ago tryed calling no answer dont bother

Booked a scheduled pickup with take.me for my daughter’s Friday school collection — they didn’t turn up. No call, no update. I had to ring them myself and chase it up, only to be told they couldn’t find a driver, despite the booking being made well in advance.

This is completely unacceptable when you’re relying on them for something time-sensitive. Thankfully Uber saved the day, but that’s not the point — a pre-booked taxi should actually arrive.

I used to use Crystal Taxis before they transitioned to take.me and they were reliable, but the service has gone seriously downhill. I won’t be using them again.

I pre booked Take me knowing that we would have a late night and was booked at a fixed rate. We waited at the pick up point and no driver came. On contact with the company they passed us from pillar to post and eventually said that someone would be with us in 10 mins. Again a no show. They also sent us a link for payment which had nearly doubled in price. We then booked with another company. We would never use this company again!

Taxi for people seem not to be their priority, taxi for food delivery seem to be the number one priority for the drivers. I was left waiting in the cold with shopping for nearly an hour before taxi finally arrived, the driver was unhelpful, seemed to be in a rush to drop me off. This used to be a reliable taxi firm however now with all the takeaway deliveries and whoosh deliveries getting a taxi means waiting endlessly, this taxi firm has now become one of the worst when it comes to putting people first.

Booked 48 hours before to take to a hospital appointment. 45 minutes after pick up time until a driver was assigned then would be another 15 minutes. I would never use them again. Phoned after waiting 20 minutes and they didn't care. Not interested in helping at all.

A very reliable company who always arrive on time. The drivers are very helpful and polite. I will continue to use TakeMe.

DO NOT USE!
This taxi service was booked for me by a seperate company. They misquoted my fare as £78 which was supposed to be £50 and did not correct this until I contacted them myself weeks later. The driver was driving unsafely, swerving in the road and going under 30mph on a dual carriageway. The staff I contacted were extremely rude and dismissive and did not whatsoever take my experience seriously. They offered a refund for the incorrect fee but refused to acknowledge the drivers behaviour which was extremely dangerous. Incompetent, uninformed about trading laws, and generally awful service. Avoid at all costs.

I booked an airport taxi 2 weeks before I needed it. I confirmed it the day before but it never turned up. I spoke to them on the phone but apparently there was no driver in the area. I will not be using them again.

Hi All whom reads reviews, blessings.
My experience thus far with Take Me Taxi Company is funfermentally shocking and appalling.

To be fare. The driver last night when booked through a place of separate business was excellent and indeed the service was to a high standard. However they failed to provide the £5. Discount for first-time customers as they advertise on thier websight and other media...

Tonight. I contacted Take Me Taxi's and the initial receptionist on the board or switchboard was excellent with a high standard of communication skills, appearing highly supportive during the booking over the telephone.

Then the Driver rang me within the booking time frame, but was rude, aggressive, and confrontational.
He was also profoundly misleading, saying he was parked up waiting, but when I looked for his cab, he was not at the requested area of pick up. I simply asked him to pull up at the requested area. However, this is when he became larrey and confrontational, expressing directed and de-humanizing attitude and abuse.
I simply expressed as any straight talking innocent person would drop your attitude and pull up qt tge area requested throughout the booking process please.

However. He contact's me back around three minutes after and again was profoundly misleading and again not parked in the designated and requested area of pick up.

When he does stop his vehicle where I can see his cab, I ask him to give me a moment to collect my belongings. He then screams at me, "I am blocking the traffic and you need to hurry."
Again. I suggested, "drop your attitude bro'."

He then continues being profoundly disrespectful and confrontational. I then managed to get to him within two minutes of the telephone call.

The driver continues with his verbal abuse and undertones of being a devalued customer. I repeated on several occasions, " Either drop your attitude or get me another driver.

At this stage several people started to become aggressive on the street. One offers to get into his cab. I say no, ate you even plated and licensed to provide a taxi service? Readers if you are not sure about the legitimacy of a driver or Licenced cab , my advice is do not place yourself in any vehicle as you are not insured for accidents, or potential violence, or other dangers.

This driver caused a scene. I was victimised and verbally abused by passers by potentially leading to further confrontations...

When the driver then commenced the 4.3 mile journey. He did not comply with the speed limits. He was doing 40 and above in built up areas and I feared fir my safety as he took me on a white knuckle ride doing slarlom with other traffic and parked vehicles, speeding through traffic lights on RED...

When we arrived at destination. He refused to drop me off where I politely requested...

He also charged me extra for using a Card Teading device at 60p above the fare of the night before.
I asked for a receipt which initially he refused. He then became even more difficult because I asked on several occasions for his Badge number to be included with pick up point and drop off.
I observed the Licence Plate Number and made note in case I decide to take matters further by reporting my experiences with the company or/and the Local Licencing Authorities...

So far. Yes quite a mixed review, but a Comprehensive one. Two years ago, as a Vinerable, disabled man this same company, trading under a separate name, one of their drivers physically assaulted me after pulling from his vehicle and punching me down on the floor. A person with mobility issues and at that time using crutches whilst this driver throws my belongings out of his cab. As a person whom works in Care and Support of Vunerable disabled persons, we are consistently hearing shocking stories and experiences of similar type...

The relevance of all this is to make rhe vulnerable aware of how some drivers of many different Service Providers feel entitled and grandious believing Vunerable adults are fair game to abuse and victimisation. However. There are a minority of drivers whom are so curious and respectful meeting individual needs...

Most drivers in this area have their Cabs plated through numerous local councils whom they feel avoid the high standards set by Birmingham Council so they can get away with thier misdeeds..

If Take Me Directors advertise their policies and objectives on thier websight, they also need to be aware that a change of company name and change of Directors dies not change their drivers attitude or how they provide a service. I appeal to the authorities all cabs and drivers should be liced for Private Hire within their own local regions and nit Licenced in one region but work in another or pick up in another region. Thank you readers for your patience. I implore you all to be safe, respcted and valued.

If you have to get somewhere for an important appointment do not use TakeMe as every time you book in advance for a specific time they're always late and you'll end up late for your appointment. Just recently I booked in advance for 1030 to get me to the hospital in time for 1100 and the driver didn't turn up until 1045 and I missed my appointment. Surely if you book for a certain time they should turn up for that time not almost 15 minutes late.