Talenom Reviews 16

The service is extremely poor. Managers seem to change every couple of months, which makes communication very difficult and frustrating.
On top of that, messages and emails often go unanswered for long periods of time. It is very hard to get a clear response or timely support. Overall, the experience has been very disappointing and the level of service is far below what you would expect from a professional company.

in the beginning there was a bit of a mess regarding my personal registration, but once this was sorted everything was smooth as it goes. Can recommend any expat to entrust yourself to them.

I want to specifically my assigned accountant Gabriel Segui - he is the most professional accountant I have encountered in my entire carreer. No question exists that he does not have an answer too! Awesome and HIGHLY professional in everything he does

🚨 If you are a foreigner working as a freelancer in Spain, stay far away from this company. 🚨 They will leave you hanging when you need them most, putting you at risk of fines and financial trouble. They do not care, they do not communicate, and they will not take responsibility for their mistakes.

Absolutely unacceptable service. I was a paying client of Acompany/Talenom in 2023 only for 4 months, and my experience was nothing short of a disaster. The accountants assigned to me—first Josep Royes and then Jordi Manich—were completely unresponsive and unreliable, especially when it mattered most.

The worst incident occurred during the quarterly autónomo tax deadline. They ignored my emails and calls for an entire week, leaving me completely in the dark about my declaration. Despite multiple follow-ups and even calling the office, I got no response whatsoever.

Then, to make matters worse, I later discovered that Jordi Manich submitted my taxes WITHOUT my authorization, just minutes before the deadline, using completely fabricated numbers. I have no idea where he got them from, but they were wrong and inaccurate, forcing me to spend hundreds of euros with another accountant to fix the mess.

This was gross negligence and straight up fraud. They took my money but failed to provide the service they promised. And yet, they never failed to charge me every month, despite their incompetence. They did not stop charging me monthly via direct debit until I threatened to sue. I finally only got the few months of fees refunded at the end, without any additional financial compensation of what their gross negligence had costed me.

To add insult to injury, even after all this, they have continued to spam me with promotional emails for the past two years, despite me trying to unsubscribe every single time.

Do yourself a favor—avoid Talenom at all costs.

I'm waiting for my renta IRPF for my mortgage which I had prepared months in advance. Now it's come time to submit it suddenly it's endless delays for no reason, except it appears that the person dealing with my account is doing it intentionally because we don't get along (would you get along with a service that isn't great?) They took over my previous service from a company they bought which was a much better company and service. It's like they want you to do their work for them using their platform to do everything and using your own time but still charge you. They delay things continuously and I'm pretty sure it's done passive-aggressively. Very annoying company. This is my second review, they asked me to delete my original review and I did, but unfortunately, they still don't provide an efficient service.

The worst service, the platform does not work. The advisors have not experience, they stop to answer you. but of course they charge you for all!! very bad service one of the worst!!! stay away