Tallow Ash Reviews 12,044

Absolutely gorgeous scents , I now enjoy doing the washing. With small baby and teenagers very effective with no irritation to anyone’s skin . Had an issue with lost package , however, customer service are very helpful and immediately dispatched a new package , also answered all emails promptly and I look Howard to further purchases.

The products smell AMAZING! I have tried both duvet day and icing on the cake - my bedding has never smelt so good! I actually look forward to wash day now!

The customer service team were so helpful too when I came to them with queries about the products, nothing was too much trouble.

I highly highly recommend this brand if you want the best smelling and softest laundry of your life!

Five stars doesn’t even cover it. I had an order that didn’t quite go to plan, so had to enquire about what went wrong. The service and help I received went above and beyond. My wife has used the product before and couldn’t recommend it highly enough. Anyone considering using it, take that plunge, great product, great customer service. Also, a big shout out to Lili-Ann, who as I said went above and beyond about a small detail.

Top class customer service after Evri lost the parcel ! Subscription set up - will never go back to high street brands

One scent was sold out which I didnt realise when my subscription came out. Swapped it over to another scent no problem!

Fantastic company and even better products!!! Kinda developed in to an addiction ha ha I have so many of their products. Customer service is second to none can’t fault them on the rare occasion I’ve had an issue it’s been sorted straight away can’t recommend highly enough

Love the products. The customer service is second to none. Highly recommend this company. The scents are incredible

The customer support at tallow and ash is great. They reply to emails quickly and were sorting problems well into the late evening. Very helpful.

I cannot recommend Tallow and Ash enough from the actual products to their excellent customer service they’ve just sorted out a delivery problem out for me within an hour of contacting them by email fantastic service.

I have already ordered a few things and have been really impressed the stain pen and remover have been truly amazing, I’ll be honest I was skeptical at first but thought I’ll try it! It removed stains out of my bed sheets that I’ve previous tried and failed to remove! The pen is great especially with having 3 kids and my last purchase was the fabric spray in summer fling which I absolutely love the smell of and it’s made my house smell amazing, everyone comments when they come in. So I ordered the summer fling and date night laundry duos, unfortunately I didn’t receive them but a quick email to customer services and I’ve got a replacement on the way, amazing products and amazing customer services. Definitely be subscribing for my next order! Products you just can’t be without ❤️

I ordered the Duvet Day laundry duo, a pack of discovery samples, the stain pen and refills. The refills were sadly broken when the order arrived and had leaked out into the box. I contacted the Tallow Ash and they replaced them very quickly and even added in a free sample pack of shampoo and conditioner, which I felt was a lovely touch and fabulous customer service. I will definitely be ordering again soon.

I have brought most washing powders and conditioning sets from Tallow & Ash and they are amazing not to mention the fabric sprays.
I have just purchased the stain remover pen and had an issue on arrival well lets juat say this issues was resolved within half an hour. Yet to use the stain remover.
But lets just say the products are amazing.And now also using customer service they are just as amazing as their products and extremely fast in response.
Well done Tallow ash everything about yous so amazing 👏 🤩 🙌 ❤️

We love all scents in this household. And what is even better my sensitive skin and the pooches love the chemistry of the product.

Smell linger like no tomorrow on your loundary. And the fabric sprays are amazing also. Again don’t upset my four legged friend.

It’s a win! Win! From us and we love that it’s all plant based.

Customer services are amazing also. Mariane especially was friendly, professional and super speedy sorting things for me. So thank you so much

My experience was brilliant! Needed some help as I’m not very technical & the companies staff were amazing ! Very polite & helpful! Love the products!

Always excellent service, replaced a damaged delivery with no problems 😀

I have been using Tallow and Ash products for a while now, they smell divine and I am forever getting compliments on how lovely my clothes smell. I recently had an issue with an order not being delivered, their fab team looked into it and despatched a replacement order the same day. I highly recommend their products and customer service.

Excellent customer service, very quick to respond and sort out any issue.

I spoke with Jovelyn this morning regarding my mystery laundry duo parcel that was due to arrive today but unfortunately, it was damaged in transit with Evri. I contacted Jovelyn and she responded very quickly and re generated and shipped the order straight away!
Amazing customer service and an Amazing product that I look forward to getting each month!

Extremely fast service, lovely product, great customer service

I love Tallow + Ash products, especially the Oud range which smells amazing. The customer service is also brilliant. When there was a problem with a delivery being lost (Courier problem), the team got right on it and sorted it out very quickly. I highly recommend Tallow + Ash to anyone thinking of buying their products. Five Star products and service. Thank you :-)