MagenTech Reviews 35

This is, without a doubt, one of the worst WordPress themes I have ever encountered. It’s an absolute disgrace that this garbage is even listed on Envato.

Let’s be clear: the theme doesn’t work. It doesn’t look anything like the demo, and once installed, it completely broke my website, forcing me to restore everything through WP Toolkit — losing critical site data, including my footer and nearly 80 products in the process. That’s not just poor quality — that’s reckless development.

It gets worse. The template is bloated with half-baked, proprietary plugins that are either outdated or flat-out incompatible with WooCommerce. I followed every single installation step, cleared the cache, tested everything — and it still crashed.

And the support? Utterly useless. Instead of owning up to their mess, they blame external plugins, ask for sensitive admin or cPanel access (as if I’m going to hand over access to client data to someone I don’t know), and act like it’s the user’s fault.

Let me say this loud and clear:
🔴 Do NOT buy this theme.
🔴 Do NOT waste your money.
🔴 Do NOT risk your site.

The fact that the author has the nerve to refuse a refund after all this tells you everything you need to know. I’ve already submitted a formal refund request through Envato Market, and I strongly encourage anyone reading this to run the other way.

This isn’t a product — it’s a digital landmine.

Purchased a theme through ThemeForest. The Infinity theme we received was old and outdated and caused server errors left and right. Didn't function as described. We contacted MageTech who took too long to respond. We removed the theme as NameCheap suggested as they also felt the software was full of bugs. We have a high priority project that we couldn't see us spending hour and hours debugging their software. In the end they denied our refund request.

the support is very superficial, the theme as an idea is good but full of bugs. the structure of the categories is done in bulk, practically it is better to redo it from scratch.
the installation cycle is full of errors that you have to solve by yourself because they are not listed in their guide. some of the code is old and have not updated scripts. Total disappointment no concrete help, they already know that problems arise and leave them on purpose so the less experienced pay to have them do the installation. Extremely unfair people.
I have a long list of negative notes .... which I will post later.
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il supporto è molto superficiale, il tema come idea è buona ma pieno di bug. la struttura delle categorie è fatta alla rinfusa, praticamente conviene rifarla da zero.
il ciclo di installazione e pieno di errori che devi risolvere da solo perchè nella loro guida non sono elencati. parte del codice e vecchio e non hanno aggiornato gli script. Delusione totale nessun supporto concreto di aiuto, loro sanno già che nascono dei problemi e li lasciano apposta così i meno esperti pagano per fargli fare l'installazione. Persone scorrettissime.
Ho un lungo elenco di note negative .... che pubblicherò più avanti.