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Tangelo Used Cars - Plymouth Reviews 

102
TrustScore 5 out of 5

4.8

182 Billacombe Road, PL9 7HE Plymouth, England, GB


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Rated 5 out of 5 stars

I had a fantastic experience purchasing my Lexus. Charlie was incredible throughout the entire process. He was highly professional, incredibly knowledgeable about the vehicle, and made sure all of my... See more

Company replied

Rated 5 out of 5 stars

I find used car shopping difficult because it's hard to know how the previous owner treated the vehicle. Without a clear history, you risk inheriting major engine or mechanical failures. My strategy... See more

Company replied

Rated 5 out of 5 stars

Chrlie was the person I had dealt with for the entire time whilst purchasing the vehicle, he was very helphul went above and beyond will all the phone calls and all the requests I had about the car. H... See more

Company replied

Rated 5 out of 5 stars

Bought a car from tangelo, Kirsty has been dealing with us and she's been absolutely fantastic, Kept us informed every step of the way and she has been super efficient and friendly. She is an a... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Motor Vehicle Dealer

Written by the company

Tangelo takes the hassle out of buying your next car. Take a look through our online range of used cars and vans – they’ve all been quality checked so you know your search will be worry free. Visit our Customer Hub in Plymouth to look around our available used cars and book test drive before deciding on the right vehicle for you.

Tangelo

Written by the company

Make finding your next car online easy peasy

Contact info

  • 182 Billacombe Road, PL9 7HE, Plymouth, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(102)

112 reviews in the last 12 months

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Rated 1 out of 5 stars

Bought a focus from Exeter Tangelo it’s…

Bought a focus from Exeter Tangelo it’s still under their warranty so thought I’d ask them to service it and MOT it so if needed anything it would be covered. We were told car was serviced just before we bought it, rang Tangelo who said they would ring us back, after 4 hrs wife rang again to be told car wasn’t serviced before we bought it and also if we wanted them to service it, it was going to cost us £780 pounds as they would need to change everything! I’d like to know what they are going to change for this price ???? Service team were very in helpful

August 26, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your review regarding you recent experience at Tangelo Plymouth.

I have passed on your review to the Service manager of Tangelo Plymouth and have asked them to make contact with you regarding this.

In the meantime if I can help with anything else please contact me on feedback@citywestcountry.co.uk

Kind regards,
Rebekah

Rated 5 out of 5 stars

Outstanding service from Charlie—highly recommend!

I had a fantastic experience purchasing my Lexus. Charlie was incredible throughout the entire process. He was highly professional, incredibly knowledgeable about the vehicle, and made sure all of my questions were answered without any sales pressure. The handover was seamless, and the car is absolutely brilliant. If you are looking to buy a Lexus, ask for Charlie!

August 19, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you so much for your fantastic review! We’re delighted Charlie made your Lexus purchase so smooth and enjoyable. We really appreciate your kind words and recommendation, and hope you enjoy your new car!

Best wishes, Keira

Rated 5 out of 5 stars

Car purchase

Chrlie was the person I had dealt with for the entire time whilst purchasing the vehicle, he was very helphul went above and beyond will all the phone calls and all the requests I had about the car. His service was impecable and very professional.

August 12, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you so much for your kind words! We’re delighted Charlie was able to provide such a professional and helpful service throughout your purchase. We really appreciate your feedback and hope you enjoy your new vehicle!

Best wishes, Keira

Rated 5 out of 5 stars

Bought a car from tangelo,

Bought a car from tangelo,
Kirsty has been dealing with us and she's been absolutely fantastic,
Kept us informed every step of the way and she has been super efficient and friendly.
She is an asset to the company.
Highly recommend and would definitely be using again in the future.
Jo

August 5, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you so much, Jo! We’re delighted to hear Kirsty looked after you so well and kept everything smooth and stress-free. We really appreciate your kind words and recommendation, and we look forward to seeing you again!

Best wishes, Keira

Rated 5 out of 5 stars

A Great service

I find used car shopping difficult because it's hard to know how the previous owner treated the vehicle. Without a clear history, you risk inheriting major engine or mechanical failures. My strategy is always to check the service history, owner logs, and small details like boot condition and light body wear. Doing this thoroughly requires a great dealership. Tangelo really went above and beyond to help me verify everything, and I would especially like to thank Charlie Crossfield for his help. Fantastic service and total transparency!

Theo

August 3, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you, Theo, for your fantastic feedback! We’re delighted Charlie could help make the process clear and transparent. It’s great to hear you felt fully informed and supported throughout. We really appreciate your kind words!

Best wishes, Keira

Rated 5 out of 5 stars

Fantastic car buying experience.

I had a great experience buying my new car from Tangelo. From start to finish, Charlie was incredibly friendly, approachable, and genuinely helpful. He wasn’t pushy at all, which made the whole process feel relaxed and enjoyable. He took the time to answer all of my questions, made sure I was happy with everything, and made the whole buying process straightforward and stress-free.

It’s refreshing to deal with someone who is so honest, professional, and easy to talk to. I couldn’t be happier with my new Mercedes and would highly recommend Charlie at Tangelo to anyone looking to buy a car. Thank you for making my experience such a positive one!

July 31, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you so much for your fantastic review! We’re thrilled to hear that Charlie made your car-buying experience so relaxed, straightforward, and enjoyable. It’s great to know you felt comfortable asking questions and never under any pressure throughout the process. We’ll be sure to pass your kind comments on to Charlie, as feedback like this means a lot to the team. We hope you absolutely love your new Mercedes and look forward to welcoming you back to Tangelo in the future!

Best wishes, Keira

Rated 5 out of 5 stars

Great sales team

Great sales team, Charlie went out of his way to help, was never pushy and generally made it a great experience to buy.

Lovely car and a good price, time will tell if any hidden surprises but certainly can't fault the buying experience!

July 31, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your fantastic feedback! We’re delighted to hear that Charlie went above and beyond to make your experience so positive and pressure-free. It’s great to know you’re happy with the car and the deal. We really appreciate your business and hope you continue to enjoy your new car for many miles to come!

Best wishes, Keira

Rated 5 out of 5 stars

Tangelo car sales

I have had a great experience buying a car from Tangelo car sales in Plymstock Plymouth. From being greeted by the lovely receptionist who quickly took my details and which car I was interested in and enabling me to have the keys so I could have a better look at the car.
I was introduced to Charlie who arranged for me to have a test drive the following day. Following the test drive Charlie talked me through the whole process of the sale and what was included in the price and also what add ons could be had and the cost. Charlie was so helpful without any high pressure sales tactics. He also answered my numerous questions with clarity and in a clear manner.
The paperwork side of the process was done efficiently and smoothly and easy to understand.
The car was spotless when I picked it up. I would not hesitate recommending Tangelo to anyone looking to buy their next car.

July 29, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you so much for such a detailed and fantastic review! We’re delighted to hear that you had such a positive experience from start to finish. It’s great to know that Charlie made the process clear, straightforward and completely pressure-free, while taking the time to answer all your questions. We’ll also be sure to pass your kind comments on to the rest of the team. We really appreciate your recommendation and hope you enjoy your new car for many miles to come!

Best wishes, Keira

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication throughout the process of buying my car.

Salesman responsible for the account was.ver professional and helpful

July 28, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your wonderful review! We're delighted to hear that you received excellent service and communication throughout your car-buying journey. It's great to know our salesperson was professional, helpful, and made the process a positive experience. We truly appreciate your kind words and your business. Enjoy your new car, and we look forward to helping you again in the future!

Best wishes, Keira

Rated 5 out of 5 stars

Buy with confidence from Tangelo…

Bought a Mercedes GLA from Tangelo Plymouth and received excellent sales and customer service, especially from Jack and Laura. The car was fully serviced including gearbox and aircon. It was also prepared to perfection. Well done guys.

June 24, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your fantastic review! We're delighted to hear you received excellent service from Jack and Laura, and that your GLA was prepared to such a high standard. We really appreciate your kind words and hope you enjoy every mile in your new Mercedes-Benz!

Best wishes, Keira

Rated 5 out of 5 stars

Charlie was excellent

Charlie was excellent. Answered all my questions and was most helpful and happy. Cannot rate his service highly enough.Thanks Charlie

July 25, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your fantastic review! We're delighted to hear Charlie provided such helpful and friendly service and was able to answer all of your questions. We'll be sure to pass on your kind words to him. We really appreciate your recommendation and hope you enjoy your new car!

Best wishes, Keira

Rated 5 out of 5 stars

Fantastic service

I had a fantastic experience buying my used car from Tangelo. Charlie was brilliant throughout the whole process — he was always helpful, answered all my questions promptly, and made everything feel straightforward and stress-free.

What impressed me even more was the after-sales support. The car needed an air conditioning regas, which wasn’t identified in the initial reports, but Tangelo were very quick to respond and offered to reimburse the cost. It’s great to see a company standing behind their cars and looking after customers even after the sale is complete.

I’m really happy with both the car and the service I received, and I wouldn’t hesitate to recommend Tangelo to anyone looking for a used car. Thanks again to Charlie and the team for making the whole experience such a positive one.

July 17, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your wonderful review! We're delighted to hear Charlie made the buying process straightforward and stress-free, and that our after-sales support met your expectations. It's great to know we were able to resolve the air conditioning issue quickly and leave you happy with both your car and your experience. Thank you for your recommendation, and we wish you many happy miles ahead!

Best wishes, Keira

Rated 5 out of 5 stars

I had a great experience with Steve at…

I had a great experience with Steve at Tangelo during the purchase and handover of my new car. He was friendly, professional, and kept me informed throughout the process. The handover was smooth and well organised, with everything clearly explained. Thanks, Steve, for making the whole experience straightforward and enjoyable. Highly recommended.

July 20, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Hello Yvonne,

Thank you for your kind words! We're delighted to hear Steve made your car-buying experience smooth and enjoyable. We'll be sure to pass on your feedback. Wishing you many happy miles in your new car!

Kind regards,
Freya

Rated 5 out of 5 stars

Two very satisfactory things …

Two very satisfactory things made my visit to Tangelo and worthwhile one. First, salesperson Jack Darnell was friendly, straightforward, knowledgable and communicated excellently. Second, the car I bought was exactly as described and an excellent price. A long way to go for it but worth it.

June 26, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your fantastic review! We're delighted to hear Jack provided such friendly and knowledgeable service, and that you were pleased with both your car and the value it offered. We really appreciate you making the journey to visit us, and we hope you enjoy your new car!

Best wishes, Keira

Rated 5 out of 5 stars

Steve Burt -car seller he was brilliant…

Steve Burt -car seller he was brilliant he have time for us not rushed, got all answer about car .Car was prepared perfectly as Steve promised. We both the car only because of Steve personality.

July 9, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your wonderful review! We're so pleased to hear Steve made your car-buying experience such a positive one. We'll be sure to pass on your kind words to him. We hope you both enjoy your new car, and thank you for choosing us!

Best wishes, Keira

Rated 5 out of 5 stars

From the start Jack was helpful in…

From the start Jack was helpful in forwarding information video and photos of the 2 cars I was interred in, during the transaction I was abroad on holiday, however went smoothly. The car i decided on was promptly transferred from the Exeter depot, and prepared to high standard. Great service Jack well done.

July 3, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your fantastic 5-star review! We're delighted to hear Jack made the process so easy, even while you were away on holiday. We'll be sure to pass on your kind words to him. We hope you enjoy your new car and look forward to seeing you again!

Best wishes, Keira

Rated 5 out of 5 stars

First Class Service

Tangelo and in particular Steve Bunt made the process of purchasing the second hand car very easy. I was impressed with the presentation of the purchased car and was treated fairly on my trade in vehicle.

July 4, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your wonderful review! We're delighted to hear Steve made your purchase so easy and that you were pleased with the presentation of your new car and your part-exchange experience. We'll be sure to pass on your kind words. Enjoy your new vehicle, and we look forward to seeing you again!

Best wishes, Keira

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great communication start to finish, great company and immaculate vehicles, would recommend 100% and will certainly use them again in future

July 1, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your fantastic review! We're delighted to hear you had such a great experience and appreciated the communication, service, and quality of our vehicles. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Best wishes, Keira

Rated 5 out of 5 stars

Easy and straight forward

Easy and straight forward

June 26, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your review! We're delighted to hear you found the process easy and straightforward. We really appreciate your feedback and hope you enjoy your new car!

Best wishes,
Keira

Rated 5 out of 5 stars

Great company to buy from

Steve was extremely helpful, communication was great from start to finish. Steve made the whole process easy, never felt too much trouble to answer questions we had.

June 8, 2026
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your kind review! We're delighted to hear Steve made the process so easy and kept you well informed throughout. We'll be sure to pass on your lovely feedback. Enjoy your new car, and thank you for choosing us!

Best wishes,
Keira

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