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Tanner Reviews 

1,187
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers consistently praise the competitive prices, the extensive product selection available on the website, and the remarkably smooth online ordering process. People frequently highlight that the delivery service is exceptionally fast and reliable, ensuring that necessary supplies arrive safely and right on time for their important projects. Some reviewers were not happy with occasional order mistakes, specifically mentioning that incorrect items, wrong sizes, or incomplete packages were sometimes shipped out. A small group of customers also noted facing frustrating instances of significantly delayed deliveries or receiving damaged boxes upon arrival.

What people talk about most

Product

Users describe positive interactions with product, highlighting the large catalog and helpful service when... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that items are shipped... See more

Order

Reviewers highlight positive aspects of order processes, noting that ordering was easy and quick with plenty... See more

Price

Consumers express great satisfaction with competitive pricing and fair costs, highlighting that materials are... See more

Service

Customers had positive experiences with service, frequently highlighting great prices, extremely fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first visit to Tanner Bolt. I purchased some Dewalt hot dipped galvanized expansion bolts. Shipping was super fast and their prices are very competitive. Looking at their site, they have a... See more

Company replied

Rated 5 out of 5 stars

I am a new customer with tax exemption because I work for a school and was concerned the setup of the account would be a long time. Customer service was kind and quick to respond. The website very eff... See more

Company replied

Rated 5 out of 5 stars

The order process was simple with plenty of tech info readily available. The shipping cost was reasonable and the product arrived sooner than I expected. All in all, it was an excellent experience and... See more

Company replied

Rated 5 out of 5 stars

I placed an order online. It was easy to find what I was looking for. The prices were good. The shipping was good other than only getting one tracking number for to different shipments. However when I... See more

Company replied


Company details

  1. Fastener Supplier
  2. also in
  3. Construction Company
  4. Hardware Store
  5. Industrial Equipment Supplier
  6. Protective Clothing Supplier
  7. Safety and Work Wear Store

Written by the company

Tanner is a leading industrial supply company serving manufacturers, contractors, and facility maintenance teams for over 60 years. As a full-service industrial distributor, we provide access to more than 25,000 MRO, safety, janitorial, fastener, and facility maintenance products — all from a single, reliable source. Our customers rely on us for fast delivery, knowledgeable support, and dependable inventory solutions that keep operations running without interruption. Whether you need bulk industrial supplies, critical replacement parts, or day-to-day maintenance products, Tanner helps reduce downtime and control costs. What sets us apart is simple: responsive service, deep product expertise, and a commitment to helping our customers outperform their competition. We don’t just ship products — we help businesses operate more efficiently, safely, and profitably.

Tanner - Fasteners & Industrial Supplies

Written by the company

Committed to excellence in service, product & knowledge
We have a long standing commitment to offering our clients trust brands at competitive prices and backing that up with superior product knowledge and problem solving. We value and appreciate our customers and work hard for them to receive the service they deserve.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,187)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to find the parts

Easy to find the parts I need, good price

October 31, 2025
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Reply from Tanner

Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

Deadline met!

Shipped super quick and got here in time for us to meet the project deadline. Great quality product as well.

October 24, 2025
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Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

Rated 5 out of 5 stars

Perfect experience

Good selection, pricing and delivery. Very pleased.

October 30, 2025
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Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)

Rated 5 out of 5 stars

I was shipped 100 boxes of screws not…

I was shipped 100 boxes of screws not 100 individual screws the difference between $100 and $10,000 but they made it right! The communication was great! and how promptly the fixed the situation!

October 23, 2025
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Reply from Tanner

We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)

Rated 5 out of 5 stars

Tanner is an important part of our…

Tanner is an important part of our installs. They are great products and the people who work there are all in with great customer service!

October 21, 2025
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Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)

Rated 3 out of 5 stars

Shipping

Product is good, but the shipment came with a busted open box and 1 bit was missing. They are going to replace it, but the boxes need to be thicker and maybe items wrapped more with bubble wrap to avoid the box to rip open so easy... Very friendly folks and easy to deal with...

October 28, 2025
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Reply from Tanner

Hello, thank you for your feedback. We are glad the product met your expectations. We understand your frustration about the box and bit, and we'll share this with our team for improvement. We appreciate your business and hope to serve you again soon! -Carly (Marketing Dept)

Rated 5 out of 5 stars

Well a good friend told me about this…

Well a good friend told me about this company so I can order screws, and wow great got what I needed and quick. Thank you.

October 21, 2025
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Reply from Tanner

Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

Ordering was easy and shipping was…

Ordering was easy and shipping was fast. I had ordered something that was not in stock, and they were quick to reach out to me and let me know it would be a while before it could be shipped and helped me find a replacement.

October 24, 2025
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Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

Rated 5 out of 5 stars

Quick response

Quick response, immediate shipping.

October 22, 2025
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Reply from Tanner

Your feedback made our day! We’re thrilled everything worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

Positive experience with Tanner Bolt

I am writing to share my positive experience with Tanner Bolt, particularly during my first bulk purchase. I recently had a customer with unrealistic lead times and expectations for a very large order.

What I appreciated most about Tanner Bolt was the quick responses I received when I had questions about my order. The customer service was truly amazing, and I believe that excellent customer service is a crucial factor in deciding whether to continue doing business with a company.

October 14, 2025
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Reply from Tanner

We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)

Rated 5 out of 5 stars

Website was easy to navigate and…

Website was easy to navigate and received my product in a timely manner

October 8, 2025
Tanner logo

Reply from Tanner

Regina, Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)

Rated 5 out of 5 stars

Tanner offers excellent quality…

Tanner offers excellent quality products and outstanding customer service. Reliable, professional, and highly recommended!

October 4, 2025
Unprompted review
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Reply from Tanner

Barry, thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Charlie (Customer Service)

Rated 5 out of 5 stars

I needed to change the shipping and…

I needed to change the shipping and they did it without any hassle, fast and speedy.

October 8, 2025
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Reply from Tanner

Justin, Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with the service. We value your business! -Freddy (Customer Service)

Rated 5 out of 5 stars

Stocked odd metric tool

Stocked odd metric tool. Competitive price and quick shipping. Added to our supplier list.

September 25, 2025
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Reply from Tanner

Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)

Rated 5 out of 5 stars

Great experience

Ordered a cordless vacuum st a great price and received it within a handful of days. Great email communication. Would definitely purchase from them again.

September 22, 2025
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Reply from Tanner

Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Matt (Marketing Dept)

Rated 5 out of 5 stars

Ordering was simple

Ordering was simple. Shipping was fast. Price was good.

October 1, 2025
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Reply from Tanner

Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Maggie (Purchasing Dept)

Rated 5 out of 5 stars

TANNER BOLT KEEPS A GREAT INVENTORY

TANNER BOLT HAD THE ITEMS I NEEDED AT A FAIR PRICE AND SHIPPED THEM QUICKLY.

October 1, 2025
Tanner logo

Reply from Tanner

Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Brittany (Marketing Dept)

Rated 5 out of 5 stars

Had a product I couldn’t find!

Had a product I couldn’t find. Thank you

September 23, 2025
Tanner logo

Reply from Tanner

Roger, Your feedback made our day! We’re thrilled everything worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Brittany (Marketing Dept)

Rated 5 out of 5 stars

Great fast service

Great fast service. Great product.

September 29, 2025
Tanner logo

Reply from Tanner

Jim, Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. - Eddie (Marketing Dept)

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