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Tanner Reviews 

1,187
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers consistently praise the competitive prices, the extensive product selection available on the website, and the remarkably smooth online ordering process. People frequently highlight that the delivery service is exceptionally fast and reliable, ensuring that necessary supplies arrive safely and right on time for their important projects. Some reviewers were not happy with occasional order mistakes, specifically mentioning that incorrect items, wrong sizes, or incomplete packages were sometimes shipped out. A small group of customers also noted facing frustrating instances of significantly delayed deliveries or receiving damaged boxes upon arrival.

What people talk about most

Product

Users describe positive interactions with product, highlighting the large catalog and helpful service when... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that items are shipped... See more

Order

Reviewers highlight positive aspects of order processes, noting that ordering was easy and quick with plenty... See more

Price

Consumers express great satisfaction with competitive pricing and fair costs, highlighting that materials are... See more

Service

Customers had positive experiences with service, frequently highlighting great prices, extremely fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first visit to Tanner Bolt. I purchased some Dewalt hot dipped galvanized expansion bolts. Shipping was super fast and their prices are very competitive. Looking at their site, they have a... See more

Company replied

Rated 5 out of 5 stars

I am a new customer with tax exemption because I work for a school and was concerned the setup of the account would be a long time. Customer service was kind and quick to respond. The website very eff... See more

Company replied

Rated 5 out of 5 stars

The order process was simple with plenty of tech info readily available. The shipping cost was reasonable and the product arrived sooner than I expected. All in all, it was an excellent experience and... See more

Company replied

Rated 5 out of 5 stars

I placed an order online. It was easy to find what I was looking for. The prices were good. The shipping was good other than only getting one tracking number for to different shipments. However when I... See more

Company replied


Company details

  1. Fastener Supplier
  2. also in
  3. Construction Company
  4. Hardware Store
  5. Industrial Equipment Supplier
  6. Protective Clothing Supplier
  7. Safety and Work Wear Store

Written by the company

Tanner is a leading industrial supply company serving manufacturers, contractors, and facility maintenance teams for over 60 years. As a full-service industrial distributor, we provide access to more than 25,000 MRO, safety, janitorial, fastener, and facility maintenance products — all from a single, reliable source. Our customers rely on us for fast delivery, knowledgeable support, and dependable inventory solutions that keep operations running without interruption. Whether you need bulk industrial supplies, critical replacement parts, or day-to-day maintenance products, Tanner helps reduce downtime and control costs. What sets us apart is simple: responsive service, deep product expertise, and a commitment to helping our customers outperform their competition. We don’t just ship products — we help businesses operate more efficiently, safely, and profitably.

Tanner - Fasteners & Industrial Supplies

Written by the company

Committed to excellence in service, product & knowledge
We have a long standing commitment to offering our clients trust brands at competitive prices and backing that up with superior product knowledge and problem solving. We value and appreciate our customers and work hard for them to receive the service they deserve.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,187)

126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Forever order...

I haven't ordered from your company before, but order similar materials regularly. We waited for weeks for this order and no one could tell us when to expect it. I don't have weeks to wait on orders so this prohibits me from ordering from your company again.

July 28, 2025
Rated 5 out of 5 stars

Real employees with real answers

A business that answers the phone and answers questions! As a business owner, I often don’t have time to go back and forth with emails or chatbots to get answers, Tanner had my questions and concerns answered and addressed with a few quick minutes. The customer service at Tanner is alive and well. Also, my order went out quickly and without issue.

July 28, 2025
Rated 3 out of 5 stars

I like the pricing

I like the pricing. The inventory of what I wanted was out of stock and took many additional days above and beyond what I was told.

July 7, 2025
Rated 4 out of 5 stars

Good Service

The website was easy to use and navigate. Down fall is it took a while to get our hardware here. When I did reach out to see what was going on. They got back to me right away with a response.

June 20, 2025
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. When I called to find out when the order would be shipped, I was informed honestly. Not given unrealistic expectations. I was offered partial shipment as well. Good customer service

June 16, 2025
Rated 4 out of 5 stars

Products arrived quickly

Products arrived quickly. However cost of shipping is very high. Shipping was as much as my purchase. We purchased 2-100ct tapcons and paid $21.26 the shipping was actually $21.86 so shipping was more than the actual purchase. Screws were good quality but shipping may not be worth the cost.

June 13, 2025

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